CLAUDE V. WILLIAMS

**** ****** ***** ********, ***** Virginia, United States 804-***-**** ad4a93@r.postjobfree.com

Summary

Results-driven and detail-oriented Operations Specialist with a proven track record in optimizing organizational efficiency. Adept at overseeing project lifecycles, streamlining workflows, and implementing strategic initiatives to enhance overall operational performance. Skilled in data analysis, resource allocation, and cross-functional collaboration to achieve project goals and meet deadlines. Experienced in logistics management, quality assurance, and risk mitigation. Strong communicator with excellent leadership abilities, consistently fostering a collaborative environment to drive successful project outcomes. Seeking to leverage a comprehensive skill set in operations management to contribute to the success of a dynamic organization.

Skills

Improvement Plan Knowledge

Logistics Management

Process Planning

Program Evaluation

Project Management

Data Analysis

Process Optimization

Resource Allocation

Cross-functional Collaboration

Technology Proficiency

Quality Assurance

Risk Management

Compliance and Regulations

Communication Skills

Time Management

Adaptability

Leadership

Experience

Operations Specialist 12/2011 to Current

Advanced Technologies Logistics Fort Lee, VA, United States

(40 hrs. weekly)

Orchestrated task requests via a centralized database, ensuring seamless organization and prioritization.

Streamlined training logistics, ensuring preparedness of facilities, materials, and equipment as needed.

Planned and facilitated virtual staff meetings across platforms like Microsoft Teams and Zoom, while managing information reporting and policy updates.

Collaborated with the Directorate of Plans, Training, Mobilization, and Security (DPTMS), conducting In- Process Reviews and recommending updates for operational policies and logistical plans.

Proactively identified and resolved operational bottlenecks, utilizing management software for workflow administration, trend identification, and proactive issue resolution.

CORPORATE RECRUITER 02/2007 to 10/2011

MCDEAN Ruther Glen, VA, United States

(40 hrs. weekly)

Orchestrated effective communication channels between managers and HR, executing robust recruitment strategies, including candidate screening, interviews, and comprehensive benefit overviews.

Led new hire orientation, fostering seamless integration for corporate employees, and facilitated proactive interactions between management and assigned individuals.

Leveraged diverse channels (social networking, job boards, databases, etc.) for talent acquisition, consistently increasing recruiting volume while negotiating compensation and establishing reporting dates.

Organized and participated in recruitment events like college job fairs, exploring specialized recruitment methods to attract highly qualified professionals for hard-to-fill positions.

Provided affirmative employment advice services, addressed minor personnel issues, and fostered a collaborative environment across teams, encouraging idea exchange and cross-team learning.

SENIOR ARMY GUIDANCE COUNSELOR 01/2005 to 01/2007

U.S. ARMY Nashville, TN, United States

(40 hrs. weekly)

Directed operations at the Nashville Military Entrance Processing Station, offering direct and indirect services, including job listings, interview coordination, and tailored job placements.

Applied comprehensive knowledge of customized job placement strategies, ensuring successful job placements for recruits based on individual needs.

Demonstrated excellent interpersonal and communication skills to engage effectively with recruits and their parents, providing guidance and support throughout the process.

Offered operational guidance for over 250 military recruiters across TN, KY, and AL recruiting areas, ensuring adherence to standards and best practices.

Maintained and updated databases, generating and submitting regular reports (daily, weekly, monthly), while processing personnel action requests to address challenging recruiting vacancies effectively.

RECRUITING DISTRICT TRAINER 07/2002 to 12/2004

U.S. ARMY Hampton, VA, United States

(40 hrs. weekly)

Orchestrated senior-level recruiting training initiatives for approximately 300 recruiters across VA and MD, ensuring alignment with organizational goals.

Conducted interviews to assess recruiters' needs in motivational interviewing skills, developing individualized plans and actively participating in their implementation.

Documented goals, objectives, and outcomes, creating individualized plans to guide training interventions, fostering skill development and improvement.

Coordinated on-site training activities, guaranteeing accessible facilities, and readiness of all materials and equipment for a seamless training experience.

Developed, coordinated, and administered training and development activities aligned with short and long-term objectives, formulating action plans and providing guidance to senior-level management for overall training initiatives.

REGIONAL RECRUITING MANAGER 07/2000 to 07/2002

U.S. ARMY

(40 hrs. weekly)

Managed daily operations and led recruitment staff, overseeing all recruitment activities and sales interviews.

Coordinated with schools and vocational institutions for staff attendance at job/career fairs, enhancing recruitment reach and engagement.

Trained and guided recruiting staff in utilizing diverse methods like telephone prospecting, area canvassing, and COI/VIP referrals.

Directed presentations to schools and communities, cultivating influential relationships to strengthen recruitment networks.

Established and nurtured relationships with centers of influence and community leaders, amplifying recruitment effectiveness and leadership opportunities within communities.

Accomplishments

U.S. Army, Senior Guidance Counselor

Staff recognized by Standards Division as being ranked within the top two staffs in the Recruiting Command (overall staffs consisted of 65+).

U.S. Army, District Trainer

Recognized twice as being Top Trainer during tenure.

U.S. Army, Sales Manager

Earned Glenn E. Morrall Award (highest award in recruiting) for achieving 113% of assigned mission objectives during tenure.

Education and Training

Bachelor of Science: Business Management 2005

Liberty University Lynchburg, VA, United States

Certifications

Certificate, Supervisor Development Course, Fort Lee, VA, 2005

Certificate, Support Cadre Training Course, Fort Lee, VA 2012

Certificate, Guidance Counselor Course, Ft. Jackson, SC 2004

Certificate, Trainer Development Course, Ft. Jackson, SC, 2002

Certificate, Advanced Leadership Course, Ft. Jackson, SC, 2002

Certificate, Basic Leadership Course, Ft. Eustis, VA, 1997

Certificate, Equal Opportunity Course, Ft. Stewart, GA, 1993

Certificate, CPR and First Aid Instructor

Certificate, OSHA Trained

NCCER certified Instructor

Security Clearance, secret government access

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