LAKIYA DAWSON

*** ********* ****

Snow Hill, NC *8580

Cell 252-***-****

QUALIFICATIONS SUMMARY

Support professionalism in an ever-changing, fast-paced environment requesting strong organizational, multitasking abilities. Trustworthy, dependable, and customer-service oriented with attention to detail. Capabilities include the following.

●Customer Service

●Filing

●Receptionist

●Fax

●Multitasking

●Answering phones

●Provided Training to Employees

●Maintain Employees files

●Maintain Employee benefits

EMPLOYMENT HISTORY

Allied Universal Security Services/ Site Supervisor

July 29, 2020, to present

●Uchiyama Manufacturing America LLC Receptionist/ Human Resources Coordinator August 2016 to June 24, 2020

●Budd Group Security/Universal Protection Services/ Uchiyama Manufacturing America Receptionist and Security Officer July 10, 2013, to 2016

●Sentry Security Services May 22, 2013, to July 4

●Security Sergeant for US Security Associates, February 2007 to November 2011

●Work Study Secretary for Culinary Instructor at Lenoir Community College, May 2005 to February 2006

●Customer Service Representative for Convergys Customer Management Group, March 2001 to October 2002

HIGHLIGHTS OF EXPERIENCE

Site Security Supervisor/Create and maintain scheduling and paperwork for Officers and for the company. Greet visitors and clientele and always maintain professionalism. Provide training to new officers.

●Worked as a floater, event staffing and on call duties

●Greeted and assisted clientele in a friendly and maintain professionalism; assisted with incoming multi-line calls/messages; positively marketed the company through verbal and written communication

●Maintained files, generated required forms for supervisor, made and rotated schedules

●Trained other staff as necessary and completed daily reports as required via computer use

●Assumed leadership in making rounds to ensure the safety and security of the company and staff

●Supervised traffic during peak periods and gave clearance for vehicles to enter in designated areas

●Answer phones and organized paperwork

●Provide Human Resource training to Employees (sexual harassment, work ethics, cyber security, workplace violence)

●Maintained and updated employee benefits as needed

EDUCATION AND TRAINING

Strayer University 2023- Business Administration Associate Degree

Wayne Community College 2012 to 2015 – Business Operations and Management

Lenoir Community College 2005-2006

Greene Central High School, Snow Hill, NC 28580, Diploma, June 1994

REFERENCES PROVIDED UPON REQUEST

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