SHANNEL MENDEZ

*** ******** **

Wilkes-Barre PA *8702

305-***-****

ad4a8t@r.postjobfree.com

Objective

Develop as a person within the company and be part of a good team and carry forward the benefits of it.

Skills Summary

Word Processing

Excel

PowerPoint

Typist

Communication Skills

Bilingual (Spanish, English)

Experience Highlights

Attention to Details. • Communication.

Active Listening Skills. • Critical Thinking Skills.

Improving Customer Experience. • Time Management.

Building Customer Loyalty. • Positive Attitude.

Bilingual Customer Support. • Problem Solving.

Employment History

Concentrix

Security Advisor

Auto part Los Alma

Customer Service

ERC

Tech Support Agent

Alorica

Customer Service

Vixicom

Sales Agent

Leo s Julery

Silver Worker

Education

Autonomous University of Santo Domingo

National Distric, Santo Domingo

Degree in music theory mention theory

Work References

Alorica, Inc

Jun 2013 – Sep 2015

1-809-***-****

Concentrix

Nov 2015 – Aug 2017

1-809-***-****

Vixicom

Sep 2018 – Mar 2019

1-809-***-****

ERC

Jun 2019 – Nov 2020

1-809-***-****

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