DARYL PICKENS

***** ******** ******, ************, ** 78660

Phone: 512-***-****

Email: ad4a62@r.postjobfree.com

Objective

Veteran with talents that range from IT Support, Customer Service, Sales, to Tanker Truck Driver. I bring leadership skills, attention to detail, problem-solving, and ability to work on my own to accomplish job requirements. Seeking work from home/office position.

Ability Summary

10+ Years' Experience in Customer Service.

Over 10 years' Level I IT Support Experience.

Over 10 years' IT/Office Management.

Microsoft Office applications experience.

Microsoft dynamic applications, JIRA.

Excellent communication skills.

Great working in a team environment or alone.

Class A CDL with Tanker, Hazmat, Triples and

Doubles endorsements (Air brake certification).

Comprehensive knowledge of applicable DOT.

Employment History

03/2022 - 02/2024

Security /X-ray technician

Allied Security Links LP, Austin, TX

Monitored employee entrance into level 1 Semiconductor facility (Samsung), to sure all who enter had proper credentials. Monitored an x-ray machine to ensure no unauthorized material came into the secured area. Maintained strict privacy, security, and confidentiality policies in accordance with company regulations and law.

03/2017 - 05/2021

Truck Driver

Coastal Transport, Austin, TX

Operated tractor trailer hauling petroleum to fuel station in the central Texas area. Obeyed all Coastal procedures, DOT, and OSHA regulations. Served as the only Driver trainer for all new hires in Austin, Tx.

04/2016 - 02/2017

Truck Driver

Mission Petroleum, Austin, TX

Operated tractor- tanker trailer hauling Petroleum fuel to convenience stores and supermarkets throughout the Central Texas area. Ensured deliveries went to the right location, making sure the right product for the destination, and product will fit in tanks. Obeyed all DOT, OSHA rules, making sure venting and fire hazard precautions are observed. Served as the driver trainer for all new hires in Austin, Tx. Ensured trainees know all Coastal/DOT policies/procedures. Obeyed all traffic laws and maintained safe speeds allowing for zero cargo lost and over 200,000 miles with zero traffic violations.

09/2015 - 04/2016

Doubles/Truck Driver

Federal Express, Pflugerville, TX

Operated tractor-doubles trailers hauling cargo from Austin to Ft. Worth daily. Hooked up and unhooked trailers for transportation. Made sure airlines, and electrical connections were secured. Ensuring Pre/Post-trip Maintenance System (PMS) is done before and after shift.

06/2014 - 05/2015

Truck Driver

Atlas Oil, Victoria, TX

Operated a tractor- tanker trailer hauling crude oil throughout south Texas. Monitoring the loading and unloading ensuring safe transport of crude oil to refinery.

03/2012 - 06/2014

Truck Driver

Key Energy, Gidding, TX,

Travelled to Oil well in desolated fields, and private property retrieving wastewater for disposal at assigned water recycle centers. Transported Wastewater, Oil based mud, Crude oil, and Petroleum using tanker trailers. Travelled to active drill sites to do everything from wastewater cleanup to oil base mud retrieval.

07/2010 - 01/2013

SEO Web designer

YODLE INC, Austin, TX

Customized Web pages and App's for Small businesses using SEO (search engine optimization}. Ensuring customers searching for clients services that their Web page appears

08/2009 - 01/2012

Sales Rep

Yodle Online Marketing, Austin, TX

Communicated with small to medium business owners and managers across the country to educate them about online advertising. Secured payment with our guaranty of front-page listing on the major search engines, Google, Bing, Yahoo, and other directories in their preferred location.

06/2006 - 08/2009

IT support/ Sales adviser

Microsoft Corp, Austin, TX

IT support/ Sales adviser Communicated with businesses about upgrading their software to make their business functions more efficient. Specialized in Microsoft dynamic application, Enterprise Resource Planning (ERP), and Customer Relationship Management (CRM) software.

05/1996 - 06/2006

IT System administrator/ Senior Sales agent

MCI/WorldCom, Austin, TX

Supported and maintained NT Network. Monitored servers, computers, and related input/output devices. Performed system startup/shutdowns, data backups, restores, mounting tapes, and retention files for support teams. Held a strong technical and communication skills, responsive to customer's needs. Conducted trouble shooting and fixed computers and related equipment on the sales floor. Installed software and performed first level maintenance, responded to emergencies and if needed, escalated them to the proper support group.

Education History

2 Years at College or a Technical or Vocational School

Ohio University,

General High School Curriculum

High School Diploma

Columbus South High, Columbus, OH

Occupational Licenses, Certificates and Training

10/2006

Microsoft Networking Essentials, Certified TCPIP, LAN, Serve

IBM

Honors & Activities

CDL - Doubles/Triples/HAZMAT/Tankers- all endorsements Data Entry Basic Web Design Sales (Outbound Call Center) Documentation and Records Management

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