CHARLENE MCFADDEN

ad49yu@r.postjobfree.com H: 202-***-**** Washington, DC

Summary

Cleaning professional and skilled at independently handling all types of cleaning, including floors, bathrooms and work areas. Learns quickly on the job and able to multitask with ease. Skills

● Observant

● CCTV surveillance

● Investigative skills

● Report writing

● Service planning

● Customer or student assistance

● Proofreading and editing

● Invoice organization

● Information compiling

● Problem resolution

● Document retrieval

● Meeting planning

● Detail-oriented

● Scheduling and calendar management

● Inventory control

Experience

DC Board Of Elections Washington, DC

Election Clerk

09/2018 - 11/2018

● Answered questions and fulfilled requests with friendly and knowledgeable service

● Collected, evaluated and stored documents securely in permanent records

● Ordered and restocked supplies in line with budget limits and office needs

● Proofread documents carefully to check accuracy and completeness of all paperwork

● Supported development and implementation of clear and successful policies, budgets and procedures for smooth and efficient operations

● Delivered an exceptional level of service to each customer by listening to concerns and answering questions

Computer Technology Consultants

Clinton, MD

Administrative Assistant

06/2007 - 01/2009

● Tracked and submitted employee time sheets to accounting department for payroll processing

● Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures

● Created and maintained spreadsheets and developed administrative and logistical reports

● Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction

● Contacted customers via phone and email to confirm deliveries and follow up with inquiries

● Assisted with administrative tasks, including filing, answering phones Secure Pros Lanham, MD

Security Officer

06/2006 - 06/2007

● Patrolled areas every hour to protect facilities and travelers

● Monitored security cameras and fire, building and alarm systems

● Checked passes and credentials of persons seeking to enter property and issued passes for guests

● Inspected parking lot to verify vehicles were properly parked and displayed parking permits

● Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement

● Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity

District Housing Authority Washington,

DC

Security Officer

11/2003 - 10/2005

● Verified integrity and accuracy of travel documents such as tickets and passports prior to authorizing passage

● Screened guests entering premises using X-ray machines

● Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates

● Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity

● Checked passes and credentials of persons seeking to enter property and issued passes for guests

● Enforced security regulations and calmly and promptly escorted non-compliant individuals to designated areas for processing Education and Training

Ballou Senior High School

General Studies

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