C

Bernadette

Carrillo

213-***-****

bernadettcarrillo@gm

ail.com

City of Los Angeles, CA

90037

SUMMARY

Highly-organized Admin with 10 years of experience in office support. Proficient in scheduling, records maintenance and correspondence. Well-versed in use of different programs with basic knowledge of computer fundamentals. SKILLS

• Team collaboration

• Flexible

• MS Office proficient

• Appointment setting

• Relationship building and rapport

• Scanning and copying

• Database entry

• Meticulous attention to detail

• Error identification

• Verifying data accuracy

• Filing and data archiving

• Proficient with Excel

EXPERIENCE

Admin/Clerk

Glendale, CA

Public Storage Corporate/ Feb 2021 to May 2021

• Updated details in company database by keying in customer contacts and delivery dates.

• Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.

Admin/Clerk

City of Los Angeles, CA

Apple One Staffing/ Oct 2019 to May 2021

• Reviewed files to check for complete and accurate information.

• Scanned and filed forms, reports, correspondence and receipts.

• Retrieved requested files and delivered to appropriate personnel. Admin/Clerk

Los Angeles, CA

First Records Retrieval Systems/ May 2015 to Jul 2017

• Developed administrative processes to achieve organizational objectives and improve office efficiency.

• Provided quality control, eliminating downtime to maximize revenue.

• Managed firm databases with client correspondence and implemented data communications techniques to obtain records, documents.

• Coordinated correspondence between attorneys and clients for active cases and other matters.

• Managed high volume of phone calls and coordinated well-organized appointment schedules.

• Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.

• Managed office scheduling and kept accurate notes on deadlines, motions and other dates.

Admin/Coordinator

City of Los Angeles, CA

Western Imaging/ Dec 2014 to May 2015

• Liaised between employees and upper-level management and resolved issues.

• Managed patient appointments, check-in procedures and locations for service of subpoenas.

• Fostered relationships with clients and partners through dynamic communication and prompt follow-up to questions and concerns.

• Answered telephone inquiries and processed incoming and outgoing mail. Coordinator/File Clerk

Los Angeles, CA

True Scan Copy Service/ Feb 2008 to Dec 2014

• Reviewed files to check for complete and accurate information.

• Scanned and filed forms, reports, correspondence and receipts.

• Organized and filed loose-leaf paperwork and documentation.

• Coordinated correspondence between attorneys and clients for active cases and other matters.

• Managed high volume of phone calls and coordinated well-organized appointment schedules.

• Managed office scheduling and kept accurate notes on deadlines, motions and other dates.

• Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.

EDUCATION AND TRAINING

Some College (No Degree): Paralegal Studies

ICDC College

Los Angeles, CA

Associate of Applied Science: Secretarial Studies And Office Administration National Education Center Jun 1986

San Bernardino