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Retail Operations Management

Location:
Toronto, ON, Canada
Posted:
April 25, 2024

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Resume:

David Goodbaum

**** ******** ****** • Toronto, Ontario • M3H 5R4 • 416-***-**** • ad49ya@r.postjobfree.com

Dynamic, versatile Senior Operations Executive with extensive experience in all aspects of business operations and general management with a proven track record of consistently driving revenue growth in highly competitive markets. Keen ability to identify, build, and maintain key business relationships with suppliers, management, consumers and team members. Dedicated to creating innovative techniques for business development and continuous improvements in operational execution. Demonstrated management skills that enhance productivity and drive sustained organizational performance.

Areas of Expertise

Strategic & Tactical Planning • Change Management • New Business Development • Market Research Leadership • Event Management • Marketing Initiatives • Human Resources • Team Building •

Community Engagement • Organizational Development

Contract Negotiations • Budgeting, Forecasting • Procurement • Category Management

Health & Safety • Coaching & Mentoring • Market Trends • Customer/ Supplier Relations

Professional Experience

General Manager 2022-2024 (contract)

Harvest Wagon Grocers Ltd.

Oversee and supervise the day-to-day operations and activities for a legendary Rosedale destination and highly acclaimed gourmet food store

Identify, assess and inform the Board of Directors of internal and external issues that affect business activities and operations

Oversee the implementation, execution and evaluation of special events

Implemented a performance management process for all staff, which includes monitoring of staff on an ongoing basis and conducting performance reviews

Coach and mentor staff as appropriate to improve performance building a stable, high-performing, positive and collaborative team and work environment

Manage the organization’s compliance with health and safety protocols to ensure the well-being of customers and staff

Operations Specialist

Farm Boy Market, Toronto, Ontario 2021 - 2022

• Oversee day-day operations for a premier retail food store

• Manage staffing and labour projections

• Develop and implement retail strategies to meet sales targets

• Deliver retail operations programs to meet retail strategy

• Exceeded financial projections and key metric deliverables

David Goodbaum 2

Professional Experience continued

Facilities & Events Manager 2015 – 2019

Beth Torah Congregation, North York, Ontario

• Responsible for all program execution, event planning and building/property management including budget

development and tracking for special events

●Managed and negotiated maintenance programs and vendor contracts

●Saved over $10K in waste removal costs

●Responsible for cost analysis and budgeting for building renovations and landscaping

●Coordinated catering activities, event planners and rental deliveries

●Increased sales of memorial plaques by 15%

●Developed security and emergency protocols including fire safety initiatives with the building operations team

●Responsible for procurement, logistics and execution of weekly synagogue meals (kiddushes); enhanced revenue by $45K by reformulating policies, menus and sponsorships

●Increased donations by 15% in specific areas of fundraising

●Oversaw all aspects of the operational execution of the “Inspire Your Future” Gala- a major and very successful fundraising campaign, hosted by Eugene Levy and with a performance by renowned Canadian singer/songwriter Chantal Kreviazuk. The event went on to raise over $1M for annuity programming.

Vice President Sales and Marketing 2012 – 2015

Rem-Con Chemicals Inc., Brampton, Ontario

●Directed all sales and marketing activities for chemical company providing environmentally safe solutions to the construction industry

●Drove sales by 50% after designing impactful sales and marketing model for revenue generation

Director, Operations and Retail Sales 2009 – 2012

Vogel of Canada Ltd., Toronto, Ontario

●Developed and directed business model for newly established retail division for a leading Canadian furniture manufacturer

●Exceeded budget objectives by 40% by successfully implementing division-wide business plan

Founder & President 2004 – 2009

Organic Garage Ltd., Oakville, Ontario

●Developed and operated first full-offer supermarket to sell organic, all-natural and gourmet foods at discount prices

●Spearheaded company launch and innovative retail and merchandising concept to the Ontario market

●Surpassed financial projections by 22%, exceeding all key industry average performance metrics

Senior Vice President of Sales and Operations 2002 – 2004

Lanzarotta Wholesale Grocers, Toronto, Ontario

●Directed all marketing, merchandising and operations management activities for a $500M, 16 store food wholesaler and retailer

●Leveraged consumer and trade marketing dollars and renegotiated major vendor agreements, resulting in $2.5M in additional revenue

●Increased sales by 22% and gross margin improvement of 20% justifying $10M investment

David Goodbaum 3

Professional Experience continued

Vice President of Operations and Retail Merchandising 2000 – 2002

Price Chopper, Division of Sobey’s Canada Inc., Mississauga, Ontario

●Oversaw operations for 90 store franchised network and participated in annual & semi-annual business planning process

●Coordinated financial profitability turnaround, justifying $7.5M in banner repositioning initiative

●Responsible for reenergizing an under-performing sales and marketing strategy. Introduced branded “loss leader”, new positioning statements and sponsorship. Sales grew 24% and customer traffic 30%

Vice President of Operations and General Manager of Merchandising 1998 – 2000

Maxi & Co., Division of Provigo Toronto, Ontario

●Established company objectives, plan and budget development while overseeing operational controls for a network of 6 food & general merchandise 100,000 sq. ft. superstores

●Revitalized division performance, resulting in a $25M investment in new store development

●Centralized procurement, distribution and administrative activities into a central facility; operational costs and overheads reduced by $2.25M

Education

Bachelor of Science, International Relations and Political Science

University of Toronto, Toronto, Ontario

Professional Affiliations

Board of Directors, Distribution Canada, Inc., Member, Retail Industry Professionals



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