Mark Munro BIS, MASc Eng.

Email: ad49y7@r.postjobfree.com – 226-***-**** LinkedIn: https://www.linkedin.com/in/dmarkmunro/ Summary

• Key leader of multiple IT projects, including conceptual design (Azure, AWS, GCP), policy decision making, project implementation, project management, infrastructure testing, and management of project budgets. Skills & Abilities

LEADERSHIP:

KEY SKILLS:

• Automation implementation with Ansible, Terraform, PowerShell and Jenkins.

• Skilled with cloud technologies such as Asure, AWS, VMware.

• Virtual firewall and cloud firewall implementation and management.

• Security implementations. Rapid7 CrowdStrike, Sentinel, Defender.

• Ability to interact effectively and build relationships with all internal and external stakeholders and partners. Employment Experience

CLOUD OPERATIONS MANAGER RBRO Solutions JUNE 2020 – APRIL 2024.

• Managed / designed and implemented company cloud environments. Architected for company cloud- based products/infrastructure and security.

• Managed cloud operations team with implementing solutions, drafting strategies.

• Subject: matter expert for cloud security. SOC 2, ISO 27001, GDPR compliant, Rapid7, CrowdStrike and Cloud security tools. CSSP certified.

• Authored governing IT documents, policies and procedures including the business continuity and disaster recovery plan.

These included but not limited to (documents titles): Cloud computing due diligence guidelines.

Information Security Incident Management Policy and Procedure. Data Governance.

Data Protection Data Breach Policy and procedure,

Information Security Incident Management Policy and Procedure, Data Breach Policy and procedures.

• Negotiated contracts with vendors. Successfully negotiated $70,000 cost savings in Q1 2023 $13,000 Microsoft Azure and Amazon AWS.

• Lead security implementation for customers, monitored systems security profile and implemented security improvements as the cloud solutions required.

• Prepared and managed budgets for operations of the production systems and development systems within 3% of projected costing.

• Architected company cloud based infrastructure and security and maintained and monitored cloud and on premises security.

PROJECT LEAD – ADMINISTRATOR ONTARIO PEST MANAGEMENT CONFERENCE) JANUARY 2020 –MARCH 2021 (CONTRACT)

Functional update for the Ontario Pest Management Conference (OPMC http://opmconference.ca) web portal

• Managed online credit card e-transaction and conference registration system.

• Full Stack web development Linux Server administrator (Ubuntu)

• Technologies used: PHP, HTML, CSS, JavaScript, MySQL (SQL), Apache2, Ubuntu Server. SENIOR ENGINEERING MANAGER INNOSPHERE DECEMBER 2018-2019

• Manages a team of DevOps by researching new processes and technologies and employing them into the corporate release pipeline.

Mark Munro BIS, MASc Eng.

Email: ad49y7@r.postjobfree.com – 226-***-**** LinkedIn: https://www.linkedin.com/in/dmarkmunro/

• Daily SCRUMs with team members, providing guidance and reports to the president and leads the following activities with team members:

o Establishes priorities, provides junior team members with clear goals, and appraises performance. o Coaches, mentors and develops team members to assist in successfully meeting objectives. o Leads the team in scoping project timelines and removes blockers / obstacles to ensure projects are completed on time.

o Supports individual growth by encouraging others to learn new skills. o Determines resource requirements and assign resources, matching staff with appropriate skills to projects.

o Work with team members to deliver the key features, as defined in the R&D Programs.

• AWS, Microsoft Azure and vSphere cloud expert.

• Implemented a $1,610,000 porting of the Advantage core tax software from Azure to AWS for Amazon.

• Software / networking expert with current development technologies such as Git, Azure Git, Microsoft’s ADO development pipeline using a mixed Microsoft and Linux architecture. Primary deployment technologies in use are Jenkins, Ansible, vSphere, AWS, Microsoft Azure, Octopus.

• Implemented software licencing tool, “SonaType” into the company’s development pipeline and worked closely with the licencing compliance Director in Virginia USA. Played a key role in rolling this software out and supporting adoption of this tool in Bloomberg Tax’s development team, both in the US and in Canada.

• Implemented security tools such as Carbon Black and Rapid7 along-side bringing AWS’s security level in compliance with current industry cloud standards.

• Primary architect for Bloomberg’s deployment and technology infrastructure automation reducing time to provision and deploy the company’s production environment from 2 weeks to under 1 hour. SENIOR DEVOPS NETWORK ADMINISTRATOR IGNITE INSURANCE SEPTEMBER 2017-DECEMBER 2018

• Managed the network infrastructure, conducted research in project initiatives in a corporate environment.

• Cloud technology expert in Azure, AWS and vSphere virtualization technologies.

• Implemented core technology changes resulting in increased productivity, increased development velocity reducing software deployment time by 75% by implementing software / infrastructure automation.

• Leveraged CIDC technologies such as terraform, Jenkins and AWS cloud formation for network provisioning and deployment. Reducing software release times buy 90%.

• Provides Business and technology and strategic guidance and aid in developing scope and projected budget / costing for new IT projects resulting in 2 critically delayed and over budget projects being successfully delivered within the revised project charter.

• Oversaw and implemented complete company intranet project realizing an immediate cost savings of $125,000 and annual operational savings of $78,000 by leveraging existing, underutilized technologies already in use by the company.

• Expert with Git and Bitbucket.

INDEPENDENT BUSINESS / IT CONTRACTOR SEPTEMBER 2016-SEPTEMBER 2017

• Supports technology requirements for companies in Ontario, British Columbia and Nova Scotia by collecting critical project data, conducting needs assessments and reviewing current business and technology requirements.

• Provides Business and technology and strategic guidance and aid in developing scope and projected budget / costing for new IT projects resulting in 2 critically delayed and over budget projects being successfully delivered within the revised project charter.

TECHNOLOGIST/PROFESSOR CONESTOGA COLLEGE SEPTEMBER 2015-SEPTEMBER 2016

• Planned, initiated and executed the successful implementation of the Hedgehog software client/server suite for the Bachelor of Environmental Public Health (BEPH) program.

• Implemented the Med2020 software abstraction package utilizing the databases CIHI DAD, NACRS. Mark Munro BIS, MASc Eng.

Email: ad49y7@r.postjobfree.com – 226-***-**** LinkedIn: https://www.linkedin.com/in/dmarkmunro/

• Organized advanced training for the environmental public health software for the Bachelor of Environmental Public Health.

• Identified department requirements into information systems requirements.

• Collaborated closely with program Chairs, Managers, faculty and staff from Bachelor of Applied Health and Information Science, Nursing, Community Services, Health Sciences to develop and deliver program technology needs.

• Taught Bio-Medical Concept III course to 2nd and 4th year students

• Established and managed the VMware cluster of virtual machines for the program and learning lab using Ansible and puppet. Number of continuous services VM’s in use 9. Number of VM’s needed for the learning lab fluctuated from 25~50 (learning project dependent).

• VM configuration maintained through PowerShell and Puppet. Special events Coordination:

• Organizer / coordinator “Hacking Health Café #3”, (http://www.meetup.com/Hacking-Health- Waterloo/events/224777657/) hosted at Conestoga College in Agora at the Doon campus on January 27th, 2016. The meet-up drew 135 participants and brought together Bachelor of Applied Health and Information Science, Engineering and top industry speakers in the fields of Health Care, technology and innovation. IT MANAGER SBSIMPSON GROUP INC SEPTEMBER 2014 TO AUGUST 2015

• Provided a critical role in establishing and supporting the continuous IT development in eight branches in Ontario and Quebec.

• Assumed direct leadership and management for all of the IT operations.

• Provided service level management (user experience and usability of services), project leadership and corporate representation.

• Managed all corporate IT security and policies and enforced compliance including two data centers located in Burlington and Mississauga.

• Systems administrator for Microsoft Server / MS Exchange server and associated hardware and services for 93 users in nine branches, (head office inclusive) in the province of Ontario and Quebec.

• Managed network, servers, firewalls and physical infrastructure utilizing Puppet and Ansible and VMware. Objectives obtained:

• Assessed corporate network to ascertain strengths and network weaknesses. Identified key areas in need of improvement and created associated project plans addressing the found needs.

• Planned network migration from window’s Server 2003r2 to Windows server 2012r2 setting project timelines, objectives and key milestones while maintaining project budget.

• Negotiated project costing with third party IT support for corporate network update.

• Liaised with licensing vendors, negotiated software licensing agreements for corporate server systems bringing total costs down from $43,000 to $36,000.

• Conducted a corporate wide network assessment requiring collaboration with multiple vendors resulting in doubling bandwidth and increased reliability with a cost reduction of $10,000 per year.

• Drafted and implemented security policies within the corporation and facilitated adoption of said policies. Additional Work Experience

PROJECT LEAD - ADMINISTRATOR ONTARIO PEST MANAGEMENT CONFERENCE) JANUARY 2006 – 2019

• Lead development and design of Ontario Pest Management Conference (OPMC http://opmconference.ca) web portal

• Managed online credit card e-transaction and conference registration system.

• Full Stack web development Linux Server administrator (Ubuntu)

• Technologies used: PHP, HTML, CSS, JavaScript, MySQL (SQL), Apache2, Ubuntu Server. MANAGER GRAPHICS STUDIO, UNIVERSITY OF GUELPH JANUARY 2006 – 2010

• Managed the day-to-day operations of the graphics print shop on the University of Guelph Campus. Mark Munro BIS, MASc Eng.

Email: ad49y7@r.postjobfree.com – 226-***-**** LinkedIn: https://www.linkedin.com/in/dmarkmunro/

• Served as the IT support for the department of Environmental Biology.

• Managed the service to profitability and exceeded previous year’s growth by 60% by implementing new procedures, purchasing new equipment and promoting the services within the city of Guelph. Professional/Research

Engineering Masters of Applied Science

• Conducted the most comprehensive research of its kind worldwide.

• Presented research internationally to professional audiences ranging from 60-500 people.

• 11 conference publications/posters/papers.

• Managed research project timelines in a multi million-dollar, multi-national integrated steel production facility.

• Built custom scientific equipment.

• Consultant to engineers for research in a similar field. Publication:

Physical Demands of Overhead Crane Operation Physical Demands of Overhead Crane Operation International Journal of Industrial Ergonomics · Sep 7, 2021International Journal of Industrial Ergonomics · Sep 7, 2021 o Munro, D. M., Grovers, M, E., Oliver, M,L,.(2021). Physical demands of overhead crane operation. Int. J. Ind. Ergon. 86, https://doi.org/10.1016/j.ergon.2021.103200 Education

MASC ENG. 2014 UNIVERSITY OF GUELPH Major: Biomedical Engineering BIS. 2003 ST. FRANCIS XAVIER UNIVERSITY Major: Business Information Systems

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