Scrum Master Project Manager
Resume:
Usha Murugesan
**********@*****.***
OBJECTIVE:
Leverage my extensive expertise in project management methodologies (Agile, Waterfall) to ensure timely delivery of high quality products/services. A seasoned IT professional with 15+ years of industry experience, including 8+ years dedicated to excelling as a Project Manager, Program Manager, Portfolio Manager and Scrum Master.
PROFESSIONAL EXPERIENCE:
IT professional having 15+ years of experience in (Cloud & On-prem) architecture, design & development, testing, governance, delivery, and management of mission critical enterprise applications using distributed systems and manage integration of heterogeneous enterprise systems at scale.
Over 5+ years of extensive experience as Technical Manager in full project lifecycle, application design and architecture, software development, documentation and project planning, database design, systems analysis and
database optimization, enterprise integration, technical support, testing and implementation of various Microservices and Distributed multi-tiers applications for financial domains.
Over 8+ years of extensive experience as technical lead in full project lifecycle, application design and architecture, software development, documentation and project planning, database design, systems analysis and database optimization, enterprise integration, technical support, testing and implementation of various Microservices and Distributed multi-tiers applications for banking, remittance and NBFC domains.
Strong Domain experience in Finance, Banking, NBFC, AML Compliance (Real Time System) and Screening Solutions - OFAC, PEP
Excellent Strategic Leadership and Management skills. Strong technical background in Programming languages like Java, J2EE
Project leader involved in requirement analysis, Solutioning, Design, Metrics management, Capacity planning and tracking of milestones and deliverables with a strong focus on process implementation and improvements.
Handled cross technology, cross functional global teams with multiple stakeholders in a multi –geography. Managing direct business and Client interactions
Manage a cross functional team of designers, developers and quality engineers and be able to guide them and resolve their issues.
Spearheaded requirements gathering and discovery workshops.
Ensured development alignment with release programs, collaborating with internal teams and vendors.
Supported Technical Leads and developers, clarifying functions and aligning expectations.
Interacted with Scrum Masters, addressing issues, dependencies, and innovative ideas in the Agile Release Train.
Employed Agile best practices, including Pair Programming and Kanban, for delivering high-quality software.
Managed CI/CD pipelines, enabling smoother release planning and build merging using Jenkins and Github.
Managed defect prioritization and resolution, ensuring the quality of data for analysis and issue resolution. Monitor the project status and present relevant project reports to the internal and external stakeholders. Analyze key Scrum metrics and take corrective actions.
Collaborate with different groups within the organization and evangelize them on best practices, standardization. Conduct demos, training, tech-talks, hackathon, participate in code reviews and drive excellence.
• Create Business Continuity and Disaster Recovery Plans. Implement best practices in application.
TECHNICAL SKILLS:
Agile Framework
SAFe, Kanban, Scrum
Development process
Agile and Waterfall
Java frameworks
Struts, Spring and Hibernate
Web services
RESTful and SOAP web services
Rule Engine/workflow
Jboss drools, Jboss Decision tables, Camunda Zeebee and JBPM
Architecture
Microservices, Service Oriented Architecture (SOA), Event driven Architecture EDA),
Design
Object-oriented design and java design patterns
RDBMS
Oracle 9i/10g/11g, DB2, MS-SQL Server 2005, MySQL 5.0
NOSQL DB
MongoDB and Couch base
Scripting languages
Linux/Unix Shell, scripting, Python Scripting, VB, Script, Java script, Perl and PHP
Application/Web Servers
Wildfly 17x, Jboss 5x, Weblogic8.1/10G/11g, WebSphere6.0, Pramati 5.0,Tomcat 8 and Apache Webserver
AWS
IAM, S3, EC2 (Auto scaling, Load Balancing, EBS)
Devops
Github, Jenkins, Gradle, Corbetura, Jacoco and PMD
IDE
Eclipse/MyEclipse, Net Beans, Spring Tool Suite and Anaconda
Reporting Tools
Jasper
Supporting tools
JIRA, Putty, and Microsoft office tools, Jira, Lucid charts, Confluence, Sharepoint, Miro
ETL Tools:
Clover and Talend
Testing & other Tools:
Soap UI, Jenkins, UML, Slf4j, Log4j2, Eclipse STS, SVN, GitHub, CVS, Soup UI, SQL, Framework, Toad, VISIO, SOAP UI, Junit, JMeter and Test NG, Prometheus and Grafana
CERTIFICATIONS:
Project Management professional (PMP)
SAFe RTE
SAFe 5.1
Certified Scrum Master (CSM)
Certified Scrum Product owner (CSPO)
Sun Certified Java Programmer (OCJP).
EDUCATIONAL QUALIFICATIONS:
-B.E [Electronics & Communication Engineering] from Madras University, Chennai, India.
AWARDS:
Awarded Individual contributor award for outstanding contribution in ACI Modernization project by Opus.
Pleasure to work with award for building effective team collaboration by TVS Credit Services
“Outstanding teamwork award” for significant contribution towards improving Operational efficiency by WU.
Awarded Start performer of the year award for successfully integrating IBM GNM to RTRA application by WU.
Received “YOU MADE A DIFFERENCE AWARD” for Individual contribution by Opus.
Brand Ambassador of Western Union (WU) in Grace Hopper Conference, Bangalore.
PROJECT SUMMARY:
PROJECT DETAILS:
Employer : Opus Consulting Solutions, INC - Oct ‘23 – Till Date
Client : ACI Worldwide Corp, USA
Project : GREEN DOT CMM Batch Optimization
Role : Project Manager
Base24-eps Payments Modernization: ACI Worldwide a leader in real-time payments which delivers the mission-critical real-time payments software solutions that enable corporations to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. The main goal of this project is to optimize the ACI CMM issuer batch process specific to Green Dot implementation.
Lead the project kick-off and subsequent project planning meeting with key stakeholders.
Collaborate with stakeholders and delivery team to identify high level milestones.
Work across teams to identify, track, and manage key dependencies.
Ensure project delivery as per planned schedule.
Forsee any risk involved in the project and arrive at mitigation to avoid/reduce the impact of delivery.
Monitor and provide visibility of project status to leadership team
Implement best practices for software development including coding standards, code reviews and testing methodologies.
Participate in developing, maintaining, and evolving standards, tools, templates, and documented processes for process improvement and project governance.
Environment, Tools & Technology stack: Azure, Cobol, Jira & Confluence
PROJECT DETAILS:
Employer : Opus Consulting Solutions, INC - Jan ‘23 – Sep ’23
Client : ACI Worldwide Corp, USA
Project : Base24-eps Payments Modernization
Role : Project Manager/Scrum Master
Base24-eps Payments Modernization: ACI Worldwide a leader in real-time payments which delivers the mission-critical real-time payments software solutions that enable corporations to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. The main goal of this project is to containerize the existing eps modules for cloud native deployment using AKS on Azure
Managed multiple teams across geographies providing guidance, coaching and support to help team members achieve the Sprint goals.
Collaborate with development teams to produce technically focused user stories and engineering tasks to ensure accuracy and feasibility.
Implement best practices for software development including coding standards, code reviews and testing methodologies.
Participate in developing, maintaining, and evolving standards, tools, templates, and documented processes for process improvement and project governance.
Environment, Tools & Technology stack: Azure, Jenkins, Jira & Confluence
Employer : Opus Consulting Solutions, INC - May ‘22 – Dec’22
Client : ACI Worldwide Corp, USA
Project : ACI Payments Modernization- NextGen
Role : Scrum Master
ACI Payments Modernization: ACI Worldwide a leader in real-time payments which delivers the mission-critical real-time payments software solutions that enable corporations to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. End to End Payment solution of Reactive Microservices architecture with Java Vertex which said to be responsive, resilient, elastic, and message-driven which creating a better-distributed system. Workflow Automation using Comunda Zeebe cloud-native design, Sophisticated mechanism for asynchronous communication with microservices using NATS messaging Broker.
Managed multiple Scrum teams across geographies providing guidance, coaching and support to help team members achieve the Sprint goals.
Lead and facilitate the work of Agile teams (including ceremonies) by working with stakeholders to clarify epic delivery objectives and ensure the cross-functional Agile team members can accomplish these objectives.
Collaborate with development teams to produce technically focused user stories and engineering tasks to ensure accuracy and feasibility. Collaborate with the scrum masters to run successful PI Planning, Sprint Planning, Release Planning and Reviews
Implement best practices for software development including coding standards, code reviews and testing methodologies. Analyze key Scrum metrics and take corrective actions.
Continuous and early assessment of project risk factors and recommendation of courses of action to mitigate risk.
Environment, Tools & Technology stack: Java, Microservices, REST, Spring Boot, Docker, Kubernetes,, Azure, Vertex, Prometheus, Grafana, Camunda Zeebe, Rest Assured, Postman, Jira & Confluence
Employer : Opus Consulting Solutions, INC - Jan ‘22 – Mar ‘22
Client : FIS, USA
Project : FIS -Experience API- Card Management (Debit and Credit Platform)
Role : Scrum Master
FIS experience API : Design and implement experience API by simplifying and providing user friendly content to client for their seamless journey getting into FIS systems. IT includes abstractions of APIs, required orchestration of APIs, performance improvement to the client.
Lead and facilitate the work of Agile teams (including ceremonies) by working with stakeholders to clarify epic delivery objectives and ensure the cross-functional Agile team members can accomplish these objectives.
Coached cross functional teams through agile scrum process to self-organize, improve productivity, and deliver faster results.
Facilitated daily scrum meeting and other scrum ceremonies (sprint planning, sprint demo and sprint retrospective.
Generated Sprint Burndown and Product Burndown charts which helped Product Owner to plan accordingly. Tracked and effectively communicated team's velocity and sprint/release progress to the stakeholders
Environment, Tools & Technology stack: Java 8, FIS Code connect, Swagger, Parasoft, Postman, Lucid chart, MS-office tools, Jira & Confluence
Employer : Tvs Credit Services (TVSCS) -Jun’19 – May’21
Project : IT projects (HR& Marketing portfolio)
Role : Program Manager -IT Projects
TVS credit Digital twin, helps Collection Managers to enhance and enable Performance, productivity and proficiency of their Field collection executives. AI enabled assistant which provides insights based on past trends and real time data received from field executives, customer and collection-based data sets. Virtual assistants to deliver proactive nudges based on Reactive nudges based on user queries.
TVSCS Voice bot applications, automate helpdesk queries through NLP based voice assistant. Instant query handling reduces TAT, improve helpdesk productivity.
TVSCS Bandhan Integration app, automates the creation, updating and deactivation of user id’s based on role and activation status in internal and external applications
TVSCS Brand Request Tracking, One stop solution for raising brand/creative requirements across products and Support functions which improves Marketing team’s productivity and Systematic tracking branding tickets
TVSCS LMS, an application that automates the induction process for sales and collection employees.
Driving technology transformation, IT alignment and standardizing technologies by preparing solutions to reduce cost and improve operational efficiency.
Ensuring compliance aligned to organizational principles, strategy, and business goals.
Analyzing company’s objective and assessing its opportunities, risks, benefits, and costs
Techno Functional leadership role responsible for overall project delivery
Responsible for creating High level design documents and reviewing LLD.
Environment: Java 7,8, Spring Framework, Webservices, Hibernate, Wild fly, Apache Tomcat, Talend, SOAP UI, Junit, Jmeter and Test NG GitHub, Maven, JSON, Shell Scripting, AWS Cloud, Oracle,Mongo dB Apache Ant, Maven, Hudson, Eclipse, SVN, Soup UI, Corbetura, Jacoco and PMD
Employer: WU Technology Engineering Services Pvt Ltd - Oct 2005 – May 2019
(Formerly known as Opus Software Technologies Pvt Ltd)
Project : AML Compliance -RTRA LP portfolio
Role : Associate Manager/Portfolio Manager - IT Projects
S.No.
Position Held
Period
1.
Portfolio Manager
03/2017 to 05/2019
2.
Manager
02/2016 to 02/2017
3.
Technical Lead
08/2014 to 01/2016
4.
Sr. Developer
11/2012 to 07/2014
5.
Developer
11/2010 to 10/2012
6
Technical Associate
11/2008 to 10/2010
7
Associate
10/2005 to 10/2008
Western Union is the global leader in providing money transfer services, offering the ability to send money to more than 245,000 Western Union Agent locations in over 200 countries and territories.
RTRA is a control system which is rule driven, agile and real time. It fits between the tandem and Unisys. RTRA application will mainly assign risk related to all the transactions based on different regulatory rules configured.
WU provide support to more than 200 countries around the world at this point and almost 100% transactions flow through RTRA. Different rules related to Data Integrity, Consumer Identification, Aggregation, Principal Amount are configured as part of RTRA application. Sanctions and PEP screening is performed as part of transaction and agent screening.
.
Techno Functional leadership and responsible for overall project delivery. Deliver products consistently, on time and on budget.
Understand and articulate the business and technical implementation of decisions that are being made by project teams, whilst managing senior stakeholder’s relationships to ensure successful project delivery.
Manage a cross functional team of designers, developers and quality engineers and be able to guide them and resolve their issues. Capacity Planning, Resource Management, Release Deployments and Automating Application Builds.
Experience in project planning, scheduling, tracking, issue management, risk management and status reporting.
Responsible for developing standards, patterns, framework, documentation, and reusable software artifacts to provide consistency, uniformity, and standardization across several verticals.
Environment: Java 7,8, Struts Framework, Spring Framework, Hibernate, Jboss EAP, WebLogic 8,Websphere,Pramati, Apache Tomcat, Jboss drools, Jboss Decision tables and JBPM, Clover and Talend, SOAP UI, Junit,Jmeter and Test NG Github, Maven, JSON, Shell Scripting, AWS Cloud, IBM DB2,Apache Ant, Maven, Hudson, Eclipse, SVN, Soup UI, Unix Shell.Jenkins,Gradle,Corbetura,Jacoco and PMD.
Contact this candidate