DAVID AGNELLO

ad49w4@r.postjobfree.com 817-***-****

TRANSPORTATION BROKERAGE SPECIALIST AT ARIES WORLDWIDE LOGISTICS

J ULY 2023-M AR2024

- Worked closely with over seventy-five customers fifty carriers to maintain a ninety-five percent on time FTL/LTL shipment rate.

- Vetted scores of potential carriers to ensure that carriers fit customer logistics needs and exceeded their expectations.

- Negotiated carrier rates to save customers an average of 10-15% which increased customer retention by 10-18%.

- On boarded customers to transportation solutions that matched their equipment needs and service levels by asking qualifying solution-based questions.

- Supervised 15-20 package handlers in the sorting of 50,000 packages daily to their intended destinations.

- Trained over 100 employees on company processes and evaluated them on a regular basis to ensure company met and exceeded the weekly key performance indicators.

- Ensured 90% on time dispatch of trailers to ensure critical service deadlines were met by the linehaul department team members.

OPERATIONS MANAGER AT FEDEX JULY 2021-JULY 2023

- Monitor deliveries by coordinating with internal teams and contractors.

- Investigated and reports schedule delays, accidents equipment failures, and implemented contingency plans to ensure on-time load delivery in the event of an en-route breakdown or accident.

- Collaborated with the Safety and Maintenance departments to monitor the monthly tractor safety inspections and ensure annual certificates are obtained in compliance with DOT regulations.

LINEHAUL COORDINATOR AT FEDEX DEC 2021-J AN 2022

- Coordinated emergency road service to aid in customer vehicle repair and/or towing/sub vehicle services.

- Distributed shop workload between technicians to result in the lowest vehicle down time

- Maintained customer relationships by communicating daily vehicle status as well as repair completion date and upheld a 95 percent current monthly preventative maintenance goal.

- Made and received purchase orders, oversaw billing corrections, ordered shop supplies, maintained the facility upkeep, and coordinated outside vehicle repairs.

- Accounts payable and accounts receivable responsible person. SHOP SUPERVISOR AT RYDER TRUCK LEASING J AN 2019- JULY 2021