Monica Williams

Houston, TX *****

ad49uh@r.postjobfree.com

+1-713-***-****

***** ******** *******, ***** *****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Event Staff, Dishwasher, Food Runner

Benchfinders - Houston, TX

October 2023 to Present

Organized dish room, food handler, assigned table tasks, completing prep work such as setting up buffet stations, and cleaning up after patrons at the end of their shift. Correctional Officer

Texas Department of Criminal Justice - Rosharon, TX February 2022 to February 2023

Searches for contraband and provides security; counts, feeds, and supervises inmates in housing, work, and other areas accessed by stairs; and maintains security of various assigned areas involving long periods of sitting and standing, climbing stairs and ladders to reach assigned areas, and working at heights.

Security Officer

Allied universal security - Houston, TX

July 2021 to February 2022

Monitoring security cameras, greeting tenants, surveying the property, directing visitors where to go Work Gap

Took Care of my Mother who had cancer, diabetes and kidney disease. Also helped with my house bound grandmother. - Houston, TX

May 2015 to October 2020

I would help my to the restroom, because the chemo made her week. Drove her to doctors' appointments and acted as her advocate (researched medicines, spoke for her when she couldn't, changed her diet and got her to be more physically active. ) Sat with grandmother, cooked her meals,cleaned the house, filled out paperwork for her, helped her to the restroom, bathed her and put her to bed. Took her to doctor appointments as well.

Warehouse Worker, Banquet Server

TMD Temporaries - Houston, TX

February 2011 to August 2015

Assembly work, waiting tables, cleaning. restocking shelves, accepting incoming orders, processing and packing orders, counting inventory and ensuring orders are shipped in a timely manner. Server, Room Service Attendant

Doubletree - Houston, TX

April 2010 to January 2011

Taking orders bussing tables working the cash register. deliver food, drinks, and any necessary utensils and condiments to guests who order meals from their hotel rooms. With guest permission, you push the cart or carry the tray into the guest room, set the table, and identify the order. Waiting tables. Head Wait, Banquet Server, Server, Togo Server

Pappadeaux Seafood Kitchen - Houston, TX

August 2006 to March 2010

Prepared the deposit, and anticipating their needs. welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks. Server, Togo Server, Shift Manager

Katz’s Deli & Bar - 616 Westheimer

March 2003 to August 2006

Manged the floor, prepared the deposit, waiting tables coordinating to-go food by consistently following procedures and process to accommodate to-go orders for Guests. Education

One year in Medical Assisting

Sanford-Brown Institute - Houston, TX

March 2011 to February 2012

One year in Liberal Arts & Sciences

San Jacinto Community College - Houston, TX

1993 to 1994

Skills

• Customer service

• 10+ years

• Banquet Experience

• Catering

• Security

• Bartending

• POS

• Busser

• CCTV

• Guest Services

• Food Preparation

• Leadership

• Food Safety

• Cash Handling

• Cashiering

• Restaurant Management

• Host/Hostess

• Cell Searches (1 year)

• Counting (10+ years)

• Surveillance

• Climbing

• Law Enforcement

• Microsoft Word

• Kitchen Experience

• Inventory Control

• Cleaning Experience

• Loss Prevention

• Retail Sales

• Upselling

• Administrative Experience

• Restaurant experience

• POS

• Bartending

• Cash handling

• Shift management

• Cash register

• Customer service

• Heavy lifting

• Leadership

• Security

• Training & development

Certifications and Licenses

Noncommissioned Security Officer

July 2021 to July 2023

TABC Certified

November 2023 to November 2025

Food Handler Certification

November 2023 to November 2025

Driver's License

March 2023 to March 2031

Assessments

Warehouse safety — Proficient

May 2023

Using safe practices in a warehouse setting

Full results: Proficient

Sales skills — Proficient

May 2023

Influencing and negotiating with customers

Full results: Proficient

Food service: Customer situations — Proficient

July 2023

Identifying and addressing customer needs in a food service setting Full results: Proficient

Front desk agent (hotel) — Proficient

June 2023

Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient

Customer focus & orientation — Proficient

September 2021

Responding to customer situations with sensitivity Full results: Proficient

Work motivation — Proficient

May 2023

Level of motivation and discipline applied toward work Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient May 2023

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Work style: Reliability — Proficient

May 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Attention to detail — Proficient

May 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Management & leadership skills: Impact & influence — Proficient May 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Security guard skills — Proficient

May 2023

Assessing risks, enforcing security standards, and handling complaints Full results: Proficient

Outside sales — Proficient

June 2023

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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