Monica Williams
Houston, TX *****
***********@*****.***
***** ******** *******, ***** *****
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Event Staff, Dishwasher, Food Runner
Benchfinders - Houston, TX
October 2023 to Present
Organized dish room, food handler, assigned table tasks, completing prep work such as setting up buffet stations, and cleaning up after patrons at the end of their shift. Correctional Officer
Texas Department of Criminal Justice - Rosharon, TX February 2022 to February 2023
Searches for contraband and provides security; counts, feeds, and supervises inmates in housing, work, and other areas accessed by stairs; and maintains security of various assigned areas involving long periods of sitting and standing, climbing stairs and ladders to reach assigned areas, and working at heights.
Security Officer
Allied universal security - Houston, TX
July 2021 to February 2022
Monitoring security cameras, greeting tenants, surveying the property, directing visitors where to go Work Gap
Took Care of my Mother who had cancer, diabetes and kidney disease. Also helped with my house bound grandmother. - Houston, TX
May 2015 to October 2020
I would help my to the restroom, because the chemo made her week. Drove her to doctors' appointments and acted as her advocate (researched medicines, spoke for her when she couldn't, changed her diet and got her to be more physically active. ) Sat with grandmother, cooked her meals,cleaned the house, filled out paperwork for her, helped her to the restroom, bathed her and put her to bed. Took her to doctor appointments as well.
Warehouse Worker, Banquet Server
TMD Temporaries - Houston, TX
February 2011 to August 2015
Assembly work, waiting tables, cleaning. restocking shelves, accepting incoming orders, processing and packing orders, counting inventory and ensuring orders are shipped in a timely manner. Server, Room Service Attendant
Doubletree - Houston, TX
April 2010 to January 2011
Taking orders bussing tables working the cash register. deliver food, drinks, and any necessary utensils and condiments to guests who order meals from their hotel rooms. With guest permission, you push the cart or carry the tray into the guest room, set the table, and identify the order. Waiting tables. Head Wait, Banquet Server, Server, Togo Server
Pappadeaux Seafood Kitchen - Houston, TX
August 2006 to March 2010
Prepared the deposit, and anticipating their needs. welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks. Server, Togo Server, Shift Manager
Katz’s Deli & Bar - 616 Westheimer
March 2003 to August 2006
Manged the floor, prepared the deposit, waiting tables coordinating to-go food by consistently following procedures and process to accommodate to-go orders for Guests. Education
One year in Medical Assisting
Sanford-Brown Institute - Houston, TX
March 2011 to February 2012
One year in Liberal Arts & Sciences
San Jacinto Community College - Houston, TX
1993 to 1994
Skills
• Customer service
• 10+ years
• Banquet Experience
• Catering
• Security
• Bartending
• POS
• Busser
• CCTV
• Guest Services
• Food Preparation
• Leadership
• Food Safety
• Cash Handling
• Cashiering
• Restaurant Management
• Host/Hostess
• Cell Searches (1 year)
• Counting (10+ years)
• Surveillance
• Climbing
• Law Enforcement
• Microsoft Word
• Kitchen Experience
• Inventory Control
• Cleaning Experience
• Loss Prevention
• Retail Sales
• Upselling
• Administrative Experience
• Restaurant experience
• POS
• Bartending
• Cash handling
• Shift management
• Cash register
• Customer service
• Heavy lifting
• Leadership
• Security
• Training & development
Certifications and Licenses
Noncommissioned Security Officer
July 2021 to July 2023
TABC Certified
November 2023 to November 2025
Food Handler Certification
November 2023 to November 2025
Driver's License
March 2023 to March 2031
Assessments
Warehouse safety — Proficient
May 2023
Using safe practices in a warehouse setting
Full results: Proficient
Sales skills — Proficient
May 2023
Influencing and negotiating with customers
Full results: Proficient
Food service: Customer situations — Proficient
July 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Front desk agent (hotel) — Proficient
June 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Work motivation — Proficient
May 2023
Level of motivation and discipline applied toward work Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient May 2023
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Work style: Reliability — Proficient
May 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
May 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient May 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Security guard skills — Proficient
May 2023
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Outside sales — Proficient
June 2023
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.