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Customer Services A Team

Location:
Edison, NJ
Posted:
April 25, 2024

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Resume:

Charina Ortiz

*** ******** **

North Brunswick, NJ 08902

848-***-****

ad49tv@r.postjobfree.com

Objective:

To obtain a good position in an established facility in which I can utilize.

my skills, working independently, as part of a team or as a team

leader, with excellent organization and communication.

Key Strengths and Skills:

• Bilingual (English, Spanish)

• Computer Advance, Technical, Literacy.

• Customer Services.

• Communications Skills (listening, verbal, written). ...

• Planning/Organizing.

• Flexibility/Adaptability.

• Leadership.

Experience

PIM Brands (Food Manufacturer) 2022-2024.

Receptionist/ Admin Assistant

Answering phone calls.

Assisting front door.

Working with excel.

Working with power point.

Helping HR with confidential documents.

planning/organizing.

Ordering office/cafeteria supplies.

Approving Invoices.

Pratt Industries NJ 2021-2022.

Shipping and receiving.

Clerk and front desk.

Customer Services.

Working with Excel.

WB Mason Corp Cranbury NJ 2016-2020

Warehouse Administrative:

Creating billing PO.

Working with excel.

Helping HR with confidential documents.

planning/organizing.

Backup of (Picking, Packing, Receiving, UPS, etc.)

Creating FedEx BOL and Labels.

Requesting FedEx Pickups.

Adornus Cabinetry LLC Cranbury NJ 2014- 2016.

Sales & Customer Services:

Serves Customer by selling Cabinets.

Obtains orders.

Establishes new accounts.

Adjust content of sales.

Submits orders.

Keep the manager informed by submitting an activity and results report.

Recommend changes in product service.

Resolve customer Complaints.

Working with Sage Programs.

Shipping Carrier ( FedEX, Conway, R&L).

William Sonoma 2013-2014:

Clerk / UPS Shipping.

• Skilled in completing manual and computerized forms and shipping

documents.

• Provided Assisted in labeling and packing items.

• Label items according to the information provided on work orders.

• Used hand-held scanner to process orders purchased by the clients.

• Worked In the RTS Department, UPS Department as required/

• Fixed and re-process orders with problems, such as wrong SKU, wrong

quantity or damaged product.

• Print and work with UPS/DSD labels.

• Knowledge of the computerized system from both buildings

Barnes & Nobles. 2010-2013

• Check picked orders, selected proper box size, packed, and prepared for

shipping,

• Pick books on order and send to shipment room.

• Document order and shipment number using Microsoft Excel in data log.

• Send order for scanning.

• Shared in housekeeping chores.

• Picked items to be put in boxes for shipping.

• Attached packing slips when needed.

• Assisted in other departments as needed.

• Assisted in reorganization of product in warehouse.

Education:

New Dorp High School Staten Island, NY 2008.

GED Diploma 2011.



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