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Front Desk Management Services

Location:
Islamabad, Islamabad Capital Territory, Pakistan
Salary:
150000
Posted:
April 25, 2024

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Resume:

Farhan Qazi

Employment History

CurrentlyworkingasaSeniorSalesManagerJan2022-tilltodate

*** ***** ***** **** ******* Halls, Looking after all over Hotel Rooms and Banquet Sales.

ServedasaRegionalSalesManagerinFalettisGrandHotelDecember at Falettis Grand Hotel

Present

Management Services, Faletti's Grand Hotel Murree features a terrace. Among the facilities ofthis property are a restaurant, a 24-hour front desk and room.

WorkingasManagerSales(Nov2018tillMarch2019)GrandIslamabad at HotelE-11-1.

Grand Islamabad Hotel is unique in its offering; with over 45 luxurious rooms including Suites, family Suites, and Executive and Deluxe rooms. All rooms are equipped with Smoke detectors, Wireless internet, mini bar, Cable TV and all other relevant accessories.

WorkedasanAssistantManager(June2017tillNov2018) at TheCentaurusServicedApartments

PioneerinInauguratingtheServicedapartmentCentaurusfirsttimeeverinIslamabad.Had achievedandnominatedinpersonintheWorldLuxuryAwards2017and2018. WorkedasaCorporateManagerSales(December2015tillJune2016) at PunjabHutsResortBhurbanRoadMurree.

RoyalManor(ABoutiqueHotel)Islamabad,Pakistan.

Steps away from the main business hub ofIslamabad, including Jinnah Super Market, a variety of restaurants Blue Area, Shakar Parian and Faisal Mosque. High security CCTV cameras located in and all around the building for maximum security. Fire Extinguishers. All the window panes covered with "175 micron" shatter proof sheets Trained staffed guards all across guest house premises-24/7 security guaranteed. Whether you are on a business or personal trip, the proximity of Comfort Residency to the main attractions in the city is ideal for all your traveling needs in Islamabad.In Islamabad, A place of luxury, comfort and convenience, Comparable to a five star hotel. Comfort Residency is in the heart ofIslamabad is conveniently accessible to all the city's main attractions. Large unit having 47 spacious and luxurious rooms

WorkedasaManagerAdminandSales(December2012to2015) at ComfortResidency(ABoutiqueMotel)Islamabad,Pakistan. Located in the heart ofIslamabad in one ofthe most central neighborhoods ofthe city in sector F-7/2.

Details

Islamabad

Pakistan

033********

ad49ss@r.postjobfree.com

Skills

Booking (Resource Planning

Software)

Writing

Hotel Management

Brochures

Closed-Circuit Television

Systems (CCTV)

Accountability

Negotiation

Teamwork

Adaptability

Communications

Marketing Strategies

Sales

Professional Communication

Management

Sales Brochures

Sales&MarketingManager(October-2008to2012)HOTEL at ONE(byPerlContinental),HASHOOGROUP, Islamabad

Company'sProfile: Providing unrivalled quality services that are of the highest standards, the Hotel One chain is changing the way people perceive the idea ofbudget accommodation in Pakistan. With 7 hotels in 5 different cities and, plan to establish hotels across the entire nation, Hashoo Group aims to provide every aspect of quality and service to our valued customers, with the provision of every convenience that all exclusive hotels must adhere to. MainResponsibilities:

• Sell hotel guestrooms groups, catering services, and banquet facilities through direct client contact to maximize total rooms revenues and profits.

• Responsible for individual travel including knowledge and experience in consortium, business travel, FIT and wholesale markets.

• Establish client base of organizations, associations, social, and corporate businesses through direct outside and inside sales effort for the purpose of securing business for the hotel to ensure that predetermined sales expectations are met and exceeded.

• Develop and maintain relationships with key clients in order to produce group and/ or convention business.

• Negotiate guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines. Sales&MarketingManager(Jan-2007toOct--2008) at

MARGALLACOURTYARDS, Islamabad

Company'sProfile: Margalla courtyard welcomes its esteemed guests with their first class services; make it memorable experience for customers to comte, communicate and execute swiftly and more efficiently. Being centrally located at the heart of Islamabad it became the ideal choice oftravelers coming from far and wide. MainResponsibilities:

• Confirm in writing to the client all requirements via sales contract.

• Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures.

• Assist the Director of Sales with the implementation and achievement of the Sales Marketing plan.

• Attend and represent company at trade shows and city-wide conventions.

• Respond quickly to guest requests in a friendly manner.

• Follows up to ensure guest satisfaction.

Asst.SalesManager(Banquet)(May-2005toDec--2007) at Crown Plaza Hotel, Islamabad

Company'sProfile: MainResponsibilities:

• Ensured quality service to both customers and colleagues.

• Actively promoted and sold the hotel's rooms.

• Responsible for "up-selling" in order to maximize sales revenue.

• Selected, trained, and assigned work to sales staff consisting of Banquet Marketing Representatives, an Administrative Aide, and secretarial staff.

• Oversaw work procedures and inspected work in progress and upon completion.

• Implemented and supervised the promotion and sales of Banquet Department facilities to maximize revenues.

• Assisted in booking schedule.

• Edited and assisted in the preparation ofpromotional brochures and related sales brochures.

• Met and arranged meetings with prospective guests and lessees to generate business for the facilities.

• Explained departmental policies on catering, ushers, security, equipment, and general use.

Education

Bachelor of Commerce, Punjab College of Commerce, Punjab University, Islamabad

January 1996 — January 1998

BBA (Banking and Finance), Near East University Lefcosa Turkish January 1999 — January 2003



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