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Customer Service Care

Location:
Indianapolis, IN
Posted:
April 25, 2024

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Resume:

Contact

Fort Wayne, IN

*Remote or Willing to Relocate*

ad49sk@r.postjobfree.com

www.linkedin.com/in/shmiria-

blanks-57b48037 (LinkedIn)

Top Skills

Inventory Management

Phone Etiquette

Inventory Control

Certifications

Microsoft Excel 2013 Certification

Certified OSHA 10

Microsoft Word 2013 Certification

Customer Service and Sales

Standard First Aid, CPR and AED

Shmiria Blanks

Courier service that specializes in customer care

Greater Fort Wayne

Summary

I am a professional transportation and logistics team member with over 26 years of experience. In order for me to lead a successful team; organization and exceptional leadership comes first. Companies are becoming increasingly aware of diversity & team building strategies. I am the perfect candidate for your team. Experience

LeBlore Transportation, llc

Business Owner

January 2022 - Present (1 year 5 months)

United States

We are a small business that specializes in next day delivery service, expediting delivery, and exceptional customer care. Great things comes in small packages! We have over 40 years of transportation and logistics experience. There is no logistical problem that we can not solve. LeBlore Inc.

Director

April 2016 - Present (7 years 2 months)

Responsible for maintaining the care, loyalty, and obedience of our STEAM programs. Develops and implement consistent inventory, events, operational procedures and accounting duties. Oversees and report on the organization's results for board of directors. Communicate weekly/monthly updates with the CEO.

Raytheon

Supply Chain Specialist

December 2018 - December 2019 (1 year 1 month)

United States

Maintained security clearance for all packages, communicate with engineers via email or phone, ERP Systems, implement corrective actions to resolve work problems, record documentation for material handling, sort, select, pack, and ship all orders involving engineers. Receive freight and visually inspect Page 1 of 2

for security and damaged issues. Proficient with Microsoft Office and Prism software. Operate material handling machinery, execute day-to-day logistics task, deliver packages to several areas of engineering. Properly maintain records of highly secured products. Warehouse and project management. Hurley Xpedite

Billing Specialist

September 2018 - December 2018 (4 months)

Fort Wayne, Indiana Area

Invoiced customers and paid drivers for services rendered, Monitored safety and company policies, assisted in processing billing and payroll, worked with Quickbook and Microsoft software, engaged in company compliance task, fax, emailed, communicated with drivers via email or phone. Celadon Group Inc.

Driver Manager

April 2018 - September 2018 (6 months)

Fort Wayne, Indiana

Overseeing vehicles to adhere to safety policies, making sure equipment is in proper working order, trained drivers how to use electronic logging devices, recruiting, mentoring, monitoring fleet to ensure deliveries are on time, retention drivers, communicate with all team players (planners, dispatchers, customer service representatives) for outstanding company performance. Holland

Operations Specialist

June 1996 - April 2018 (21 years 11 months)

Check drivers in from daily routes, organize, sort, and distribute work accordingly, Obtain reports from dock personnel to distribute distressed shipments. Assist dispatching supervisors where as needed. responsible for engaging with customers on behalf of their company. Answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers. Education

SOUTH SIDE HIGH SCHOOL

· (1988 - 1992)

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