Sonya Marsh

Billing and Coding Specialist for Outside Urgent care

WORK EXPERIENCE

Billing Specialist- Miracle Windows and Sunrooms

April 2018 to November 2023

Appointment Setter for Sales Department Responsible for all Customer Service Calls in a customer service environment, managed all payment postings, charge disputes, billing all invoices out to customers for the job phases for the window instalments to be completed to the homeowners. All Administrative Duties and other task requested by the Manager.

Billing and Coding Specialist for Outside Urgent care

Solantic / Baptist Urgent care - Jacksonville, FL - March 2011 to January 2018

Jacksonville, FL

Billing and A/ R Specialist for Outside Urgent care

Responsibilities: Processed the billing for all Occupational Health for client/ employees to vary screening, such as DG Screening, Physicals, and more. Responsible for all charges being corrected over 22 Solantics from CFL and SFL. Responsible when client calls in for payment posting and handle account receivables visa payment or by mail. Process new loan client setup in Solar System for Occupational Health contracts.

Handling any clients request for W-9, Invoices address updates and other correspondence. Task follow-up with Market Leader's for any update or changes to the clients request for billing correction to research check request for improper payment postings through lock box issues and customer service. Close the credit card machine down for the billing team and any other task that needs for me to do by mangers request.

Front Office/ Medical Biller

Greenfield Center / St. Vincent's Hospital - Jacksonville, FL - July 2009 to December 2010 for Outpatient Services- (Internship)

Responsibilities: Processed all Medical Billing- UB-04 claims on Lytec System. Scheduled patient's appointments for medical services. Responsible for payment posting to patient's accounts, collections accounts, account receivable, and insurance verification authorization. All Front Office Duties and other task requested from Manager and Doctor.

Career Service Administrative Assistan t

Jacksonville, FL - December 2008 to July 2009

Responsibilities: All Administrative Duties and other task requested from the Director in Career Services

Executive Assistant/Manager/ Processor- Real Estate Office

Coleman Lending Services - Jacksonville, FL - February 2006 to January 2008

Responsibilities: Origination of mortgage loans. Scheduled closings for mortgage loans. Handled administrative duties for the office (opened and closed). Processed payroll for Broker and employees. Entered client applications in the Point System.

Legal Licensing and Compliance Specialist

Merrill Lynch Insurance Group - Jacksonville, FL - November 2001 to January 2005

Responsibilities: Processed Non-Proprietary Appointments. Customer Service, Financial Advisors reimbursements. Processing applications needed for restricted states to process for Financial Advisor Licensing in Compliance and ordering all study materials to keep their renewal for Insurance Licensing.

Loan Administrator, Research Specialist

Merrill Lynch Credit Corporation - Jacksonville, FL - November 1995 to November 2001

Responsibilities: Managed loss draft and deposits of insurance funds daily. Customer Services and Researched task request for Escrow Account Review, Payment History, Late Charge disputes, Responsible for all customer service in a Call Center environment, Hazard Insurance, Daily Reports and using microfiche.

EDUCATION

GED in Medical Billing and Insurance Coding

Florida Community College of Jacksonville - Jacksonville, FL

CERTIFICATIONS/LICENSES

Medical Billing and Coding

January 2010 to December 2010

ADDITIONAL INFORMATION

COMPUTER KNOWLEDGE

Microsoft / PowerPoint Notary/State Certified

Excel CPR Exp. 8/9/2011

Power Point Presentations HIPAA - Certification Complete

10-Key, Type 45 wpm Medical Billing and Insurance Coding

PC Troubleshooting Availity Health Network

Lytec/ Medisoft Medical Manager