Leslie Warren

Atlanta, GA ***** 252-***-**** ad49oj@r.postjobfree.com

Qualifications for

Certified Scrum Master EHR Analyst Product Owner Clinical Data Analytics

IT Trainer

Healthcare IT Consulting Application Development EHR / EMR / EDR Technologies

Team Building / Leadership Training / Development End User Support Workflow Prioritization

Project Management Meaningful Use Concept Information Security Standards HIPAA Regulations

Strategic Analysis / Planning Benchmarking Trends Tracking Patient Service / Process Optimization

Highly Accomplished Servant Leader who offers 30+ years of experience in optimizing patient service delivery and clinical workflow via results-focused application development, advanced benchmarking, and healthcare facility support.

Influential Change Agent who applies expert-level knowledge of EHR, EMR, and / or EDR technologies (i.e. Epic and Cerner), and who makes decisions to align with a company’s mission and vision, as well as security standards, MU, and HIPAA.

Engaging Communicator who builds solid alliances among decision-makers, and who sees the “big picture” at all times while managing high-value projects, resolving challenges, and removing key obstacles to yield high-performance outcomes.

Professional Synopsis

Oracle Corporation, Austin, TX

2022-2023

Senior Healthcare Consultant/Data Management Analyst

Proactively identified and investigated complex problem areas and suggested a corrective action plan in DOD Medical facilities.

Developed, overseeing, organizing, storing, and analyzed data and data systems.

Analyzed facility activities and data to aid planning, cash and risk management, and to improve service utilization.

Maintained communication between governing boards, medical staff and department MFO’s with Department of Defense.

Develop ad-hoc reports using SQL programming, SQL Server Reporting Services.

Insight Global, Atlanta, GA- Seattle Children’s Hospital

(2022-Present

Product Owner

Developed a robust “virtual” urgent care center for a leading medical facility to treat patients anywhere and anytime

medical attention is needed.

Prioritized for the team on the backlog and articulate the requirements for epics and stories using the agile methods.

Developed understanding of technical solutions such as Event Management with data for real time analytics.

Handled multiple teams across the Seattle Children’s Medical center from Epic teams to Stakeholders.

Excite Health Partners, Towson, MD

(2016 – Present)

Healthcare IT Consultant Certified Scrum Master

Capitalize on the opportunity to lead forward-thinking go-live support across various modules in Epic and Cerner systems. Expertly manage high-value project scope and timelines while working with product owners to handle backlogs.

Promptly respond to and resolve wide-ranging issues to continually remove critical obstacles.

Recognized as a servant leader tasked with building details-oriented Scrum Development Teams.

Optimum Healthcare IT, Jacksonville Beach, FL

(2013 – Present)

Activation Implementation Trainer

Leveraged broad scope of industry knowledge toward driving results-centric validation testing and charge mapping, including preparing comprehensive project status reports by collecting, analyzing, and summarizing key data and trends.

Spearhead training and implementation of various modules in Epic and Cerner systems. Execute projects in compliance with budget, schedule, and scope. Handle all Revenue Cycle HB and PB charge maintenance and build charge master.

Build organizations and locations’ hierarchy in Cerner Systems.

Effectively train end users on operations of Rover handheld devices.

Develop and manage Work Breakdown Structure (WBS) of key IT projects.

Deliver excellence in “go-live” support and served as a “go-to” training resource.

Southern Maryland Hospital, Clinton, MD

(2006 – 2011)

Project Analyst

Strategically steered preparation, examination, and analysis of high-volume accounting records, financial statements,

or additional financial reports to assess accuracy, completeness, and adherence to reporting and procedural standards.

Cost-effectively developed, managed, and analyzed budgets; prepared periodic reports comparing budgeted vs. actual costs. Provided internal / external account auditing and reimbursements. Posted charges. Authorized clinical procedures.

Analyzed operations, including investigating insurance and writing appeals to the State insurance commission.

Evaluated financial obligations to project future revenues and expenses while providing ongoing advisement.

Children’s National Hospital, Washington, D.C.

(2000 – 2006)

Supervisor Business Analyst

Actively generated standard or custom reports summarizing business, financial, and / or economic data. Led targeted tests to ensure intelligence collected was consistent with critical needs. Mentored and managed a team of 50 employees.

Coordinated and managed scheduling of 200+ physicians in various outpatient departments.

Boosted productivity to reduce costs and improve customer service via newly developed measurements.

Created business intelligence tools and / or systems, including designing related databases, spreadsheets, and / or outputs, as well as efficiently monitoring a large-scale call center’s abandon rate and service levels.

St. Mary’s Hospital, Richmond, VA

(1990 – 2000)

Medical Technologist

Contributed sharp analytical abilities toward evaluating lab findings for accuracy. Operated, calibrated, and maintained equipment (i.e. spectrophotometers, calorimeters, flame photometers) used in quantitative and / or qualitative analysis.

Entered key data from analysis of medical tests and / or clinical results into computer for storage.

Conducted chemical analysis of bodily fluids to determine presence of normal or abnormal components.

Education

Winston-Salem State University

Bachelor of Science in Medical Technology

Professional Development

Project Management

Certified Scrum Master (No. 825103)

Certified Healthcare Technology Professional (No. 16030653)

Certified Data Management Analyst

Certified Computerized Physician Orders Entry (CPOE) (No. 15997069)

Certified Cerner Millennium Revenue Cycle Analyst

Certified Epic Analyst

ISTQB Certification (In Progress) through ASTQB

Technical Summary

C++ Programming HL7 Interface SQL VMware Epic Cerner Rover Agile Methodologies

Jira Oracle Database Lightning Bolt UltraVNC Five9 Remote Applications

Excellent Professional References Provided Upon Request

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