Alyssa Romo

Los Angeles, CA *****

ad49kq@r.postjobfree.com

323-***-****

Line Cook with over 2 years of experience in fast-paced kitchen environments, demonstrating a strong ability to enhance kitchen efficiency and customer satisfaction through innovative cooking methods and strict hygiene standards. Skilled in cash management and customer service, as evidenced by a tenure as a Cashier/Sales

Associate, ensuring transaction accuracy and fostering customer loyalty. Brings a blend of Microsoft Office expertise, rapid data entry skills, and effective multitasking abilities, aiming to leverage these skills in a dynamic new role.

Work Experience

Line Cook

Maruagame Udon - Glendale, CA

July 2024 to July 2024

Mastered fast-paced cooking, enhancing customer satisfaction and kitchen efficiency at Marugame Udon. Maintained impeccable hygiene and organization standards, ensuring top-notch kitchen performance. Upheld strict hygiene, ensuring kitchen met high standards of cleanliness and organization. Introduced efficient cooking methods, reducing meal prep time and enhancing kitchen workflow. Fostered team spirit, aiding in cross-training peers to streamline kitchen operations. Cashier/ Sales Associate

Aeropostole - Glendale, CA

December 2023 to March 2024

Managed cash register operations, ensuring accuracy and efficiency Provided top-notch customer service, fostering customer loyalty Maintained a clean and organized sales floor, enhancing the shopping environment Line Cook

Beewali's Vegan Af - Los Angeles, CA

January 2023 to February 2024

Pioneered innovative vegan menu

Guaranteed top-tier food preparation

Upheld stringent kitchen hygiene standards

Eager to learn and excel, I bring a strong work ethic and punctuality to every team. Line Cook

Buffalo Wild Wings - Glendale, CA

March 2023 to September 2023

Managed culinary operations at Buffalo Wild Wings

Maintained high-quality food standards

Collaborated with kitchen team for optimal performance Customer Service Representative/ Hospitality

La Posada Retirement Community - Boyle Heights, CA February 2020 to September 2022

I assisted in developing a team of volunteers to help with the daily activities of the community. We organized events, such as bingo, for the residents to participate in and provided support for the elderly who needed assistance. The experience of working with the community was both rewarding and enlightening.

Caregiver/ Physical Therapist

Glendale Adventist Medical Center - Glendale, CA

January 2019 to August 2022

Administered therapeutic exercises and massages for patient rehabilitation Supported patients in daily activities, enhancing their quality of life Provided emotional guidance to patients and their families, fostering a supportive environment Cashier/ Customer Service

Wing Stop - Los Angeles, CA

February 2021 to August 2021

Spearheaded customer service operations at Wing Stop Facilitated seamless ordering process

Ensured accuracy in cash transactions

Maintained comprehensive records

Customer Service Representative

La Agency

December 2020 to March 2021

I provided customer service to various customers over the phone, helping them with their inquiries. I was able to resolve issues quickly, and my supervisor commended me on my ability to handle difficult customers with patience and understanding. I also offered excellent product knowledge and increased customer satisfaction.

Cashier/Server/ Maintenance

Boba Loca - Los Angeles, CA

March 2019 to September 2020

Mastered cash handling and beverage crafting at Boba Loca Accurately tracked all transactions

Delivered enthusiastic customer service

Managed daily transactions and beverage service, enhancing customer satisfaction. Front Desk Receptionist

Homeboy Industries - Chinatown, SD

March 2018 to September 2018

Organized and executed community events, ensuring a clean and orderly atmosphere Managed personal development classes, promoting individual growth Provided superior support to visitors and families, improving customer service experience Introduced updates on upcoming self-growth events, driving motivation and satisfaction among visitors. Stocker/ Cashier

3rd Street Market and Deli - East Los Angeles, CA

March 2014 to September 2017

Managed and replenished stock levels effectively

Maintained precise inventory records

Reduced discrepancies through diligent record-keeping Enhanced customer satisfaction with insightful menu suggestions Dishwasher/ Waitress

MX 3030, Boyle Heights

July 2014 to August 2015

• Provided excellent customer service to every guest entering the establishment

• The ability to seat diners, place orders, and deliver food and beverages accurately Education

Learning Works Charter High School

2018 to 2018

Skills

• 50WPM Filing Database and Records Management Cash management

• Ability to multitask and prioritize Positive attitude and strong verbal communication skills Microsoft Office Expertise Data Entry

Certifications and Licenses

Physical Therapy License

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