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Customer Service Quality Control

Location:
Bastad, Skane, 269 91, Sweden
Salary:
4000
Posted:
April 25, 2024

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Resume:

**/**** - *******

CONTACT

India

+91-941**-*****

ad49g3@r.postjobfree.com

SKILLS

PROFESSIONAL SUMMARY

Driven professional with background in sales, warehouse, cashier, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. WORK HISTORY

Shop assistant

Supermarket - India

• Food preparing

• Fashion and styling expertise

• Results-orientated

• Outgoing and enthusiastic

• Demand forecasting

• Retail merchandising expertise

• Customer service oriented

• Cashing up

• Energetic self-starter

• Product promotions

• Customer retention

• B2C sales and service

• Superb time management

• Self-motivated

• Product scanning

• Target driven

• Quality Control

• Stock management

• Manual handling

• Warehouse operations

• Warehouse picking

• Damage control

• Loading and unloading techniques

Warehouse Management Systems

proficiency

• Labelling and boxing

• Wrapping and boxing

• Route deliveries

• Loading and unloading

• Quantity calculations

• Lifting and sorting

• Order picking and processing

• Warehouse environment safety

• Materials handling and transport

• Shipping and receiving

Gain Singh

Operated cash registers with accuracy and processed cash and card transactions.

Replenished floor stock and processed deliveries promptly, maximizing product availability for customers.

Covered extra shifts and maintained flexible schedule to achieve store goals.

Fostered positive relationships with customers to enhance loyalty and retention.

Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.

Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.

• Updated product labelling and pricing to reflect discounts and offers. Assisted customers with product selection and sales, recommending items to increase transaction value.

• Completed opening and closing duties in line with established schedule. Resolved customer complaints and process issues with proactive problem-solving skills.

Guaranteed high levels of customer satisfaction through product knowledge and attentive service.

Worked energetically to maintain efficient operations during peak trading hours.

Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.

Maintained impeccably high standards store presentation and hygiene through cleaning.

Delivered personalized customer service with a smile to promote return custom.

Documented stock count and operations to track usage and procurement.

• Received and processed product returns.

Assisted customers with signing up for store loyalty programmes and provided details about key benefits.

• Guided customers to locate products or alternative items. Shelved and merchandised new products in visually appealing, organised displays to engage customers.

• Displayed promotional material on storefronts to attract shoppers.

• Cleaned and tidied work areas to meet inspection requirements. Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.

PERSONAL DETAILS

Date of Birth / Age: 10/02/1985

Nationality: Indian

Gender: Male

Passport: V0540999

LANGUAGES

EDUCATION

Bachelor of Arts, 2018

Graduation – India

Intermediate, 2004

Senior Secondary School Education – India

English HOBBIES

Upper intermediate

• Learning new skills

• Social worker

• Travelling



Contact this candidate