JESSICA NAZARIO

** ****** **. ***. **, Marlborough, MA 01752

781-***-**** ad49fe@r.postjobfree.com

SUMMARY

Results-driven, self-motivated, and energetic worker with over 25 years of experience in customer service within the medical and pharmaceutical field. Extensive experience in data entry of prescription, medical, and HIPPA related information. Exceptional patient care and customer service skills, efficient and effective leadership and team development skills, excellent problem solver and multi-tasker.

SKILLS

Fluent in Spanish

Leadership proficiency; excellent team player

Medical and pharmaceutical terminology knowledge

Proficient and accurate data entry

EXPERIENCE

Mar 2017 – Sept 2021

Oct 2015 – Mar 2017

Nov 1998 - Oct 2015

District Lead Pharmacy Technician & Trainer, CVS Health

• Monitor, audit, and enforce compliance with all state and federal Board of Pharmacy laws and regulations for 20+ stores

• Staff training and development

• Oversee all record keeping and data accuracy compliance

• Develop plan of action for non-compliant locations; follow through on execution.

Medical Receptionist & USCIS Immigration Physical Coordinator, AFC Urgent Care

• Greet and check-in patients; collect all pertinent information.

• Schedule patient appointments; Coordinate care with secondary providers.

• Coordinate physician schedules and maintain patient flow.

• Gather, translate, and record all data pertinent to patient visit.

District Lead Pharmacy Technician, CVS Health

• see experience listed for March 2017 – Sept 2020

• starting position PT Pharmacy Technician

• within 2 years, advanced to FT Lead Pharmacy Tech

• within 5 years, advanced to District Lead Pharmacy Tech

• within 10 years, advanced to District Lead Supervising Technician, Trainer, and Auditor.

EDUCATION

1993 – 1995 Hotel Management and Tourism, University of Puerto Rico - Carolina, PR

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