Customer Service Household Manager
Resume:
ASHLEY SCOTT
EXPERIENCE
Aug ****
Present
NANNY
The Hoffer Family Honea Path, SC
Jan 2021
Apr 2022
NANNY/HOUSEHOLD MANAGER
The Green Family Greenville, SC
Jul 2016
Apr 2021
NANNY/HOUSEHOLD MANAGER
The Hardy Family Mason, OH
Jun 2018
Jun 2020
BARISTA
Kala Coffeehouse Mason, OH
Jan 2008
Jan 2010
ASSISTANT MANAGER
Avenue West Chester, OH
Jan 2006
Jan 2010
ADMISSIONS ADMINISTRATIVE
ASSISTANT
Harrison College Anderson, IN
EDUCATION
2004
2006
MEDICAL ASSISTING
Harrison College Anderson, IN
******.*******@*******.***
227 Manley Dr Anderson, SC 29626
OBJECTIVE
Dedicated customer service professional with over
five years of experience in resolving inquiries,
handling complaints, and building strong client
relationships. Proven track record of exceeding
performance goals and delivering exceptional
service.
SKILLS
LANGUAGES
English Native
Responsible for providing daily care, supervision, and activities for multiple children.
·
Prepared and served nutritious meals and snacks
according to children's dietary needs.
·
Organized and facilitated arts and crafts,
educational games, and outdoor adventures.
·
Collaborated with parents to ensure open
communication and adherence to household
rules.
·
Managed household tasks such as meal prep,
laundry, and organizing schedules efficiently.
·
Created stimulating activities for children that
promoted learning and creativity.
·
Demonstrated exceptional communication skills
in coordinating with parents and vendors.
·
Maintained a safe and clean environment for
children while prioritizing their well-being.
·
Managed household tasks such as meal prep,
laundry, and organizing schedules efficiently.
·
Created stimulating activities for children that
promoted learning and creativity.
·
Demonstrated exceptional communication skills
in coordinating with parents and vendors.
·
Maintained a safe and clean environment for
children while prioritizing their well-being.
·
Proficient in making espresso-based drinks such
as lattes, cappuccinos, and macchiatos.
·
Skilled at multitasking in a fast-paced
environment while maintaining quality customer
service.
·
Knowledgeable about various coffee beans,
brewing methods, and flavor profiles.
·
Experienced in handling cash transactions,
maintaining cleanliness, and restocking
inventory.
·
Led team of 10+ staff in daily operations, ensuring exceptional customer service.
·
Managed inventory and reduced costs through
effective ordering and organization.
·
Trained new employees on company policies and
procedures to ensure smooth onboarding.
·
Implemented marketing strategies to increase
foot traffic and boost sales revenue.
·
Managed student inquiries, applications, and
admissions process efficiently
·
Coordinated campus tours and events for
prospective students and families
·
Maintained accurate records and databases for
admissions documentation
·
Collaborated with admissions team to support
recruitment efforts and meet enrollment goals
·
· 1. Problem solving
· 2. Communication
· 5. Time management
· 4. Empathy
· 6. Adaptability
· 8. Attention to detail
· 9. Active listening
· 10. Multitasking
· 7. Conflict resolution
1. Data entry 2. Keystrokes 3. Accuracy 4.
Spreadsheet 5. Microsoft Excel 6. Typing
speed 7. Attention 8. Detail-oriented 9.
Organization 10. Time management
·
·
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