Jaquay Lawrence James

Hartford, CT ad497h@r.postjobfree.com 959-***-****

PROFILE

Fluently bilingual Certified Nurse Assistant (CNA) with a positive attitude, and computer skills. Highly skilled worker and fast learner with an unwavering commitment to customer service. Build productive relationships, resolve issues, and win customer loyalty.

CORE SKILLS

Customer Service Communication Interpersonal Anatomy Physiology

General Labor Medical Terminology Patient Care Bilingual: Spanish

Charting Reporting Taking Vitals Activities of Daily Living (ADLs)

Technology/Equipment: Computer, Microsoft, Typing, Visual Basic, Point of Service (POS) Systems, Electronic Medical Record System, Hoyer Lift, Gait Belt

EDUCATION

CNA – Certified Nurse Assistant Certificate Three Rivers College Norwich, CT 02/2024

Certificate in Medical Billing & Coding Franklin Career Institute Brooklyn, NY 2018

Associate in Business - (Coursework) Monroe Community College Bronx, NY

CERTIFICATIONS AND LICENSES

CNA – Certified Nurse Assistant CT Dept. of Public Health Hartford, CT (Pending)

EXPERIENCE

CNA - Certified Nursing Assist. Harrington Court Healthcare Colchester, CT 12/2023 – Present

Team Member FedEx Office Farmington, CT 03/2023 – 09/2023

Assembled and prepared goods for shipping, understand customer’s needs, cleaned store

Delivery Driver Amazon via Pure Logistics Newington, CT 12/2022 – 04/2023

Communicating with customers, fast thinking and moving, and swift problem solving.

Warehouse Associate Amazon Warehouse New Haven, CT 01/2021 – 12/2022

Picked and packed items for delivery to customers.

Delivery Driver Amazon via IKE Logistics, LLC New York, NY 09/2019 – 01/2021

Delivered Amazon packages to their standards of quality and timeliness in the Bronx.

Warehouse Associate Amazon Fulfillment Center Staten Island, NY 08/2019 – 01/2020

Worked in a warehouse. Sorted, packed, and scanned packages, and worked with robots.

Staples Sales Associate Staples New York, NY 12/2016 – 09/2018

Performed technical sales, also dealt with customers giving them great service, sold items and fixed phones and other electronics.

Driver Helper UPS Brooklyn, NY 10/2016 – 01/2017

Made sure the trucks were stacked with the proper tools like dollies/hand trucks.

Loaded/unloaded items on/off the truck; delivered items to locations throughout NJ/NY.