PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

APRIL JONES

**** ******* **** ****** # *, Montgomery, Al 36116 (H) 334-***-**** ad497d@r.postjobfree.com

Hardworking Site Coordinator with great Phlebotomy and customer service skills. Very strong and effective management abilities. Lead and train phlebotomist to effectively handle ongoing laboratory demands. Talented insightful Phlebotomist effective at motivating fellow co-workers to always do their best. Proficient in clinical and hospital laboratory oversight. Very dependable and seeking an opportunity to work in a fast paste, yet friendly healthcare facility in which my knowledge and skills can be utilized. Oversee staff Monitor instructional quality

Optimize programs Train new employees

Maintain positive work environment Provide excellent customer service MAY 2019 - CURRENT

Site Coordinator LabCorp Auburn, Al

Reviewed and evaluated new and established programs to determine their efficiency, effectiveness and compliance.

Regularly reviewed educational activities and policies to identify opportunities for improvements.

Reviewed blueprints and specifications to understand each job and plan the correct sequence, minimizing errors and avoiding wasted materials. Continuously classified and filed records to keep the system efficient and all information organized.

Reviewed the incoming orders and assigned work to the phlebotomist to maintain a demanding schedule.

Performed phlebotomy.

Increased Credit card captures by 50%.

Trained phlebotomist and made sure they were in compliance with the rules and regulations of OSHA and HIPPA.

Drug testing to include both D.O.T and Non D.O.T testing. Breath alcohol testing to include both D.O.T and Non D.O.T. Provided excellent customer service.

MAY 2015 - CURRENT

Phlebotomist/Floater LabCorp Montgomery, Al

Filed and updated patients' records and lab test orders in department's database. Collected units of blood for medical examinations through venipuncture and capillary puncture.

Collaborated and communicated with patients, Doctors, and nurses to ensure cohesive team environment.

Adhered strictly to infection mitigation processes, disease control standards, and safety protocols in all areas of work.

Completed phlebotomy tasks in-office and at patient service center Extracted blood specimens in accordance with lab guidelines and procedures with minimal bruising to patients.

Fostered relationships with patients to build trust and mitigate discomfort during procedures.

Obtained units of blood from patients of all ages and needle tolerances using venipuncture, finger stick, and heel stick.

Communicated calmly with blood donors to ensure positive experience and generate repeat donations.

Prepared tools, equipment, and machinery to safely draw blood and transport samples. Disposed of biohazard fluids, tissue and collection devices safely and securely to minimize the risk of spreading diseases and bacteria. Carefully labeled and packaged samples for transportation to the laboratory, minimizing errors and protecting specimen vials from damage. Explained collection procedures to patients, answered questions and helped each person feel comfortable with the process.

Continuously classified and filed records to keep the system efficient and all information organized.

JULY 2013 - MAY 2015

Phlebotomist/ Team Lead Quest Diagnostics Mobile, Al Fostered relationships with patients to build trust and mitigate discomfort during procedures.

Completed phlebotomy tasks in-office and within hospital. Extracted blood specimens in accordance with lab guidelines and procedures with minimal bruising to patients.

Provided excellent customer service.

Prepared tools, equipment, and machinery to safely draw blood and transport samples. Collaborated and communicated with patients, Doctors, and nurses to ensure cohesive team environment.

Communicated calmly with blood donors to ensure positive experience and generate repeat donations.

Adhered strictly to infection mitigation processes, disease control standards, and safety protocols in all areas of work.

Carefully labeled and packaged samples for transportation to the laboratory, minimizing errors and protecting specimen vials from damage. Explained collection procedures to patients, answered questions and helped each person feel comfortable with the process.

Disposed of biohazard fluids, tissue and collection devices safely and securely to minimize the risk of spreading diseases and bacteria. Reviewed the incoming orders and assigned work to the phlebotomists to maintain a demanding schedule.

JULY 2013 - MAY 2015

Phlebotomist Mobile Infirmary Mobile, AL

Obtained units of blood from patients of all ages and needle tolerances using venipuncture, finger stick, heel stick, and arterial blood gas puncture methods. Communicated calmly with blood donors to ensure positive experience and generate repeat donations.

Adhered strictly to infection mitigation processes, disease control standards, and safety protocols in all areas of work.

Completed phlebotomy tasks in-office and within hospital. Trained new hires and made sure they understood the rules and regulations. Prepared tools, equipment, and machinery to safely draw blood and transport samples. Collected units of blood for medical examinations through venipuncture and capillary puncture.

Collaborated and communicated with patients, Doctors, and nurses to ensure cohesive team environment.

Extracted blood specimens in accordance with lab guidelines and procedures with minimal bruising to patients.

Filed and updated patients' records and lab test orders in department's database. Fostered relationships with patients to build trust and mitigate discomfort during procedures.

Explained collection procedures to patients, answered questions and helped each person feel comfortable with the process.

Retrieved samples from arteries and veins based on the specific patient's factors and requirements of each diagnostic test.

Disposed of biohazard fluids, tissue and collection devices safely and securely to minimize the risk of spreading diseases and bacteria. MARCH 2012 - JULY 2013

Phlebotomist/ Medical Assistant Internal Medicine Center Mobile, Al Communicated calmly with blood donors to ensure positive experience and generate repeat donations.

Prepared tools, equipment, and machinery to safely draw blood and transport samples. Filed and updated patients' records and lab test orders in department's database. Obtained units of blood from patients of all ages and needle tolerances using venipuncture, finger stick, and heel stick.

Completed phlebotomy tasks in-office.

Collected units of blood for medical examinations through venipuncture and capillary puncture.

Extracted blood specimens in accordance with lab guidelines and procedures with minimal bruising to patients.

Collaborated and communicated with patients, Doctors, and nurses to ensure cohesive team environment.

Fostered relationships with patients to build trust and mitigate discomfort during procedures.

Adhered strictly to infection mitigation processes, disease control standards, and safety protocols in all areas of work.

Carefully labeled and packaged samples for transportation to the laboratory, minimizing errors and protecting specimen vials from damage. In house lab work.

Reviewed the incoming orders and assigned work to the nurses to maintain a demanding schedule.

MARCH 2011 - MARCH 2012

Lab Manager American Family Care Mobile, Al

Conducted quality control tests and evaluated the results to educate production managers and staff on the line's strengths and weaknesses. Reported on product nonconformance, daily production quality and quality trends to help the production managers effectively adjust manufacturing activities. Evaluated the quality of daily production by collecting and analyzing routine samples. Tracked quality control procedures, defects and quality control data to stay on top of trends in the group's production activities.

Taught staff members how to spot quality control issues and prevent future problems. Reduced product defects and the number of rejected items by working with the production team on long-term solutions.

Maximized the effectiveness of the quality control system by developing and improving the criteria and procedures for inspecting and testing products. Reviewed the incoming orders and assigned work to the phlebotomist to maintain a demanding schedule.

Continuously classified and filed records to keep the system efficient and all information organized.

Reviewed blueprints and specifications to understand each job and plan the correct sequence, minimizing errors and avoiding wasted materials. SEPTEMBER 2007 - MARCH 2011

Phlebotomist D.W. McMillan Hospital Brewton, AL Fostered relationships with patients to build trust and mitigate discomfort during procedures.

Communicated calmly with blood donors to ensure positive experience and generate repeat donations.

Collaborated and communicated with patients, Doctors, and nurses to ensure cohesive team environment.

Performed cross and match as well as type and screen. Daily nursing home venipunctures.

Adhered strictly to infection mitigation processes, disease control standards, and safety protocols in all areas of work.

Extracted blood specimens in accordance with lab guidelines and procedures with minimal bruising to patients.

Completed phlebotomy tasks within the hospital.

Explained collection procedures to patients, answered questions and helped each EDUCATION

person feel comfortable with the process.

Continuously classified and filed records to keep the system efficient and all information organized.

2007

Associate of Science: Medical Assistant/ Phlebotomist Capps College, Montgomery, Al

GPA 4.0

Dean's List Honoree, 8 semesters.

Graduated in top 5% of class.

Graduated with distinction.

Graduated with honors.

2000

High School Diploma

Georgiana School, Georgiana, AL

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