LUYANY FELIZ
Customer Service
Cell:917-***-****
ad4972@r.postjobfree.com
Professional Summary
Highly dedicated with an exceptional record of customer service and client satis- faction. Looking to expand by working on various projects in customer service and people interaction.
Core Qualifications/ skills
• Sales
• Retail marketing
• High multitasking and organizational abilities
• Fluent in Spanish/ bilingual
• Customer representative/ Services
Experience
• MAKEUP ARTIST 2016-
Currently - freelance
Performed makeup application and other cosmetic services as requested.
Assisted colleagues with clients and cleanup duties as needed.
Recommended makeup choices to clients on an individual basis.
Upheld high courtesy and customer service standards for every clients
• Available to provide consultations and makeup application services for wed- dings, proms, and other special events
• Proficient in Halloween, zombie and other Special Effects makeup techniques Travel Agency
170 E Morris ave Bronx NY
February 2017-2019
- Birth certificate, letters translated from english to spanish
- Customer service Representative, any questions and concerns
- Front desk assistant, travel agent assistant
Sephora
60th Lexington NY,NY
Westchester mall White plains NY
February 2019-March 2022
• Assisting with any questions or concerns with customers within any products
• Upheld with customer service satisfaction/ customer interactions
• Restocking behind the counter and as well as the products around the store making sure everything was well stocked and organized for the next day
• Assisting with picking up calls/ putting orders on hold to accommodate clients
• Inventory daily, Store numbers to succeed with daily goals Red Lobster
5135 Xavier Dr Yonkers NY
March 2022- Currently
• Hospitality customer service satisfaction
• Customer satisfaction with environment and food making sure experience and ex- pectations are met
• Having an organized/ clean environment daily
• Customer’s number one client mindset/ Great service Education
High school
Pelham prep academy 925 Astor ave graduated 2019
Makeup Desginory New York, NY
Master Make-up Artistry Program (812 hours) 2020