Support Associate Clerical
Resume:
Reagan Mills
*** ****** *****, **********, ***** 75080
******.*****@*****.***
SUMMARY
Excited to launch a new career in healthcare. I am recently certified in Phlebotomy with venipuncture, capillary puncture and special collection techniques.
SKILLS
EXPERIENCE
Lab Director
Quest Diagnostic, Irving, TX June 2020 to Present
• Responsible for management and supplies for one-person lab; supporting three physician clinic
• Building, pipetting, banking, and rescheduling samples
• Working with SARS and COVID19 through Cobas and Panther processing Phlebotomy Lab Tech
Grifols Biomat Plasma Center, Carrollton, TX August 2019 to June 2020
• Venipuncture
• Collection of serum protein electrophoresis samples
• Operation of plasma and platelet device; tube threading
• Evaluation of donor records and patient check-in Clerical Support Associate
JMS Support Service, Dallas, TX 2018 – 2019
• General clerical and administrative duties including sorting mail, filing, scheduling meetings, ordering supplies.
• Proficient in Microsoft Outlook and Word
Lead Cook
Aramark, Plano, TX 2017 - 2018
• Breakfast “front house” cook
• Disciplined and self-managed needing minimal supervision
• Attention to detail in completing requests quickly and accurately
• Great with customers, as well as kitchen team
Grill Team Crew Member
Compass Group Consultants, Irving, TX 2014 - 2016
• Ensured compliance with company service standards, including inventory and cash control procedures
• Utilized food recipes and production standards to ensure proper quality, food temperature and portion control
• Maintained customer satisfaction by addressing and resolving complaints timely EDUCATION AND TRAINING
Phlebotomy Certification
Texas Career Institute – Dallas, TX – 2019
Associate of Applied Science – Clinical Laboratory Technology Richland Community College, Richardson, TX – 2011
• Laboratory Tech
• Various platelet and plasma techniques
• Microsoft Word
• Microsoft Outlook
• Data entry
• Clerical support
• Great patient support
• Ability to work independently
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