Claritza TORRES.

**** ******* **., *******, ** **511

813-***-****

ad4964@r.postjobfree.com

EXECUTIVE SUMMARY

Dynamic, organized, and bilingual professional extensive experience in childcare, coaching teams, coupled with a background in administrative tasks. Proven ability to provide exceptional care for children while fostering a positive and nurturing environment. Skilled in multi-tasking, communication, and problem solving. A reliable team player with a passion for supporting children and leading administrative operations.

PROFESSIONAL EXPERIENCE

First United Methodist Church, Lakeland, Florida Present A non-profit organization operating a K-12th grade school. Coordinator for 6th – 12th grade

• Develop and implement programs tailored to the needs and interests of students in grades 6-12.

• Coordinate with school administration, teachers, and parents to ensure alignment with academic goals and student development objectives.

• Organize and oversee extracurricular activities to promote student engagement and social growth.

• Provide guidance and support to students regarding academic planning, course selection, and career exploration.

• Collaborate with teachers to identify and address individual student needs.

• Communicate regularly with parents and guardians to provide updates on student progress and address any concerns.

• Organizing and filing of all student data.

• Involved and staff acquisition and recruitment.

Iglesia de Dios Pentecostal – Tampa, Florida January 2019 – February 2023 A non-profit organization with several programs focused on child welfare. Church Office Secretary

• Managed incoming calls and inquiries from members and the public.

• Maintained church records, databases, and filing systems, ensuring accuracy and confidentiality.

• Coordinated church calendars, schedules, and appointments for staffing and events.

• Prepared and distributed church communications and announcements.

• Provided administrative support to church leadership. Chick-Fil-A - Brandon, Florida January 2020 – August 2021 An organization working to stimulate the local economy while leading stewardship initiatives and operating over 3,000 restaurants around the world.

Team Coach

• Provided leadership and guidance to team members, fostering a supportive work environment.

• Train new team members on policies and procedures, and customer service standards.

• Coach team members on proper food preparation, handling, and safety protocols.

• Monitor team performance and provide ongoing feedback and coaching to improve efficiency and customer satisfaction.

• Assist with scheduling and staffing to ensure adequate coverage during peak hours.

• Conduct regular meetings or training sessions to update team members on new procedures, products, or promotions.

• Uphold Chick-Fil-A’s values and standards of excellence in all interactions with team members and customers. EDUCATION

Southeastern University Lakeland, FL

Bachelor’s Degree, Organizational Leadership 2024