Nathaniel Paul Jenkins

**** ********* **, ****** *****, MD 20748 • Phone 202-***-****

• E-mail: ad492n@r.postjobfree.com

BUSINESS DEVELOPMENT, SENIOR LEVEL SALES AND PROGRAM MANAGEMENT EXECUTIVE

Senior Business Executive with 30+ years of work experience, 25 of which comprise of consulting, executive and program/project management positions, to include 17 years of providing Business Development; capture and proposal management, C-level sales, formulating IT project and staffing strategy, budgets, program implementation and marketing support to fortune 500 companies and the Federal Government. Verticals and industries experience include health care, finance, non-profit, telecommunications, transportation, utilities, distribution, insurance and the public sector. In depth experience working with US Congressional Committees to include briefing all levels of executive management and government, including political appointees up to and US Presidential Cabinet Members. Demonstrated abilities and proven performance in all aspects of turning around a business: profit and productivity improvement, increasing sales, maximizing efficiencies, team behavior modification and organizational development. A skilled communicator with thorough understanding of business and technology, with a strong team-building leadership style and a strong orientation towards identifying and servicing the customers’ needs. Extensive executive management and business ownership experience in diagnosing, evaluating, and implementing business solutions for value-driven results on a grassroots and hands-on level.

Executive Management P&L Management Sales and Business Development

Budgeting and Expense Control Presentations and Training

Program/Project Management Key Account Management/Retention

Contract/Price Negotiation Staff Development and Motivation

QUALIFICATIONS SUMMARY

Business-to-Business Sales and Solution

Development

Sales Support Operations and Management

International Business-to-Business Sales

Program & Project Management

Proposal Development

Interpersonal Relations, Client liaison and customer relationship management

Product Research and Development

New Product Launch

Written Communications

Customer Relations

International Sales and Solution Delivery

Articulate, Persuasive Sales Presentations

IT Solutions Development and Delivery Management

Create Staffing Strategy and Solutions

Management of multi-million dollar business units

Recruiting and managing senior executive management

Managed national sales operation for line of business that met annual sales target in excess of $100 million.

Generated $200M in sales of CRM Solution Implementations

Market analysis, industry strategies, and market penetration within respective industry segments.

Maintain reputation for building and retaining highly motivated sales teams

Consistently identify and capturing opportunities for accelerated growth.

Business Development Accomplishments:

XR Technica, PTY LTD Australia ownership and complete accountability for development and implementation of the win strategies, teaming, price-to-win strategies and leadership of all business development and capture activities from initial gate reviews through contract award for the corporation. Providing business development and capture management for clients in America, European Union and Far East for Frontier Technologies of Virtual, Artificial, Articfical Intelliengence and Internet of Things as the President of Global Program Delivery. Creating and implementing strategic marketing plans in pursuit of new business opportunities worldwide to include developing and overall account strategy defining specific markets and agencies within both government and commercial sectors in pursuing of strategic opportunities which have resulted in contract and business opportunities exceededing $20 million dollars in revenue. Created relationships and contacts with 10 government entities and 20 private industry companies using hands-on management activities in the complete business development lifecycle process. Capture Management activities include managing a team of 10 sales professionals responsible for the identification, qualification and capture of business development opportunities as well as the generation of a qualified pipeline.

IBM Global Services, BIS Practice, CRM Alliance Services Opportunity Team. Managed 50+ CRM business development and sales opportunities as well as managed 15 CRM implementation engagements. Created demonstrations and presented the IBM CRM Methodology, PEforCRM to potential clients in the industries of finance, utility, insurance and the public demonstrating knowledge and implementation strategies for CRM/ERP Applications SAP, Siebel, Oracle, Clarify, Chordiant and PeopleSoft. Provided consulting and integration services to clients seeking solutions to Computer Telephony Integration (CTI) and CRM/ERP requirements. Market analysis, industry strategies, and market penetration within their respective industry segments were also duties he performed. Also had overall responsibility for both the practice and business deliverables and results providing client satisfaction and meeting profit expectations. Created high level and detailed project and business transformation plans, proposals and Statements of Work (SOWs) from client requirements and knowledge of CRM/ERP Application implementations.

Program/Project Management Accomplishments:

Provided daily operations management of an International Enterprise Service Center (ESC) delivery solution. Provided leadership for a service operations of a PC CPU and Wiring manufacture that included delivery of application, hardware management and parts depot services using ESCs located in separate hemispherses globally; UK, Singapore and USA. Staffing, inventory, customer service and parts depot management issues were delivered at Level 1 in the English language at the ESCs, while Level 2 and 3 where performed using 14 in country service centers using local native language. Managed operations of 365 personnel servicing over 1.5 millon clients via phone and web services.

Transportation Accomplishments:

As Sr. Solutions Archictect for Wang Global/Getronics, created new operations principles and disciplines for the City of Chicago Transportation Authority to include route planning, employee training and IT systems planning and upgrades for both rail and bus systems. Implemented CRM Sysytems to handle customer relations and payment systems.

Start-up Experience Accomplishments:

Started Genex Technology in 2004 with 2 partners and a $250,000 invesment. Sought out investors, created business plans, performed market research and analysis to determine best operational approach to include corporate insurance benefits structure for an internationally based staff located in the US, UK, India and Australia. Company sold in 2007 for over 5 million dollars.

Turn-Around Experience Accomplishments:

Turned around and effected recovery of several large failing accounts for the IBM Corp. Operated as a Program Manager for the project recovery and reversal team. Initiated changes to processes and procedures for the daily operations for a large utility company client which was 2 months behind schedule and in the red from a P/L perspective. Revamped the Operations and PMO offices and procedures, tightened accounting and reorganized the staffing to correct the problems. The net result was the project finishing 1 month early and within the original budget.

Mergers & Acquisitions Accomplishments:

Transitional Manager during the acquisition of Wang Global, USA by Getronics, Inc. of The Netherlands. Coordinated efforts for both companies to include resource allocation, budget matters, cultural inclusions while facilitating the handover of all US Commercial contracts to include customer facing and executive briefings.

EDUCATION

Howard Univ., School of Social Work, L.E.A.D. Certificate

UMUC, Rockville, MD, Bachelors Candidate, (CISM) Ongoing

Boston University, Boston, Mass., Certificate, Project Planning and Control

ITT Tech., Springfield, VA, Certificate, Computer Operations and Management

Gwynn Park Sr. Hg. Sch., Brandywine, Md., High School Diploma

PROFESSIONAL DEVELOPMENT AND TRAINING

IBM Federal Financial Reporting Course

IBM Earned Value Management Course

IBM Review for Experienced Project Mangers Course

Certified, IBM Design Flow Methodology

PeopleSoft CRM Application, IBM CAS

Certified, PEforCRM Launch Management Methodology

Management Development Program for PMI, GVU, Boston Univ.

Certified, Vantive CRM Application Fundamentals

Certified in Remedy CRM Application Fundamentals

Certified in Clarify CRM Application Fundamentals

Certificate, Interpersonal Management Skills

Certified in DPUmbrella Call Center Application Development

Certificate, Project Management and Cost Analysis

Certificate, Basic Networking Concepts and Design

PROFESSIONAL LICENCSE HELD

Insurance Producer (Maryland) Accident, Health and Life Insurance 2009 to 2024

Insurance Producer (DC) Accident, Health and Life Insurance 2018 to 2024

Insurance Producer (Virginia) Accident, Health and Life Insurance 2009 to 2024

Insurance Producer (Georgia) Accident, Health 2020 to 2023

Insurance Producer (California) Accident, Health 2020 to 2023

Insurance Producer (Oregon) Accident, Health 2020 to 2023

Insurance Producer (Washington) Accident, Health 2020 to 2023

RELEVANT PROFESSIONAL EXPERIENCE

President, Global Program Delivery North America

XR Technology, Inc.USA/XR Technica, PTD LTD Australia 2018 to 2024

President/CEO/Executive Business Development Consultant

The Nate Jenkins Group, FLP 2004 to 2024

Tier II Sales Rep., Regional Medicare Specialist, Kaiser Permanente’

TTEC Healthcare Solutions, Inc 2020 to 2022

Sr. Vice President/COO,

SharpLink Software, LLC, 2017 to 2018

Chief Operations Officer

DC Smart Staff, LLC 2016 to 2017

Director of Business Development and Operations,

Bolton Valley Group, LLC, 2009 to 2016

Account Manager, Health and Accident Insurance Producer

Aflac, Inc. 2009 to 2012

Chief Information Officer

National Council of Negro Women, Inc. 2007 to 2008

Chief Technology Officer

District of Columbia, Department of Parks and Recreation 2006 to 2007

VP, Operations & Business Development, US/India,

Genex Technologies, Inc., 2005 to 2006

Deputy Project Executive, Sr. Program Manager,

IBM Global Services, BCS, 2000 to 2005

AWARDS AND RECOGNITIONS

Member Congressional Business Advisory Board, DNC 2023

National Republican Congressional Committee (NRCC):

Chairman, House Majority Trust 2006

Republican of the Year 2006

Delaware Business Man of the Year, State of Delaware 2006

Honoree Chairman, National Business Advisory Council 2005

Delaware Business Man of the Year, State of Delaware 2005

Salary: Open+ Comm Travel: Up to 80% Sales Acheived, $200M Staff Managed 300+

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