Sheryl McCorkle

*** ********* *****, *********** ** 45601 c 740-***-****

Confidential Page 1 of 2

Tools/Methods:

DMAIC Lean Six Sigma Tools

Process Mapping/Data Mapping

MS- Project, Word, Visio, OneNote

Power Point, Excel, Access

EPIC EMR system

OPHCS (Public Health Comms System)

Salesforce/Impact

Clarity/Product Dev Methodology

KRONOS

FMA Failure Modes Analysis

Sector Experience:

NCQA audit/STARS/HEDIS

JCAHO & CMMS credentialing

OSHA & EPA Compliance/Regulatory

NFPA Training

Patient Safety & Quality Improvement

ICS Incident Command Leader/Trainer

Infection Control Guidance

Laboratory data/Audit support

Local Care Delivery Organizations

Optum RX/Optum Cloud

M & R, C & S HealthPlan

Agile/Lean Six Sigma

Education:

MA Public Administration

BA Business Administration

BA Pre-law

Certification/Training:

Six Sigma Black Belt

Public Health Leadership Institute

CHEP (Cert HC Emergency Prof)

CHSP (Cert HC Safety Prof)

ISO 9001 Certified

10- & 30-Hour OSHA Certification

CPR/First Aid Cert & Instructor 20 Years

ICS (Incident Command System) Trainer

Relevant Experience:

Over 25 years of hospitals/healthcare roles including 10 Years with Optum & United Healthcare. Experience includes JCAHO & CMMS credentialing, Inci- dent Command training (ICS), OSHA, EPA, compliance and reporting, NCQA regulations, build and manage Safety programs for hospital staff/teams, Emergency preparedness planning and FMA safety analysis, patient safety and Environment of Care rounding and reporting. Additional experience in- cludes cross functional team alignment, managing client relationships, imple- mentation/onboarding/managing lab data/ACO’s and provider groups, pro- gram, and most recently project management. Over 25 years as American Heart Assn CPR/First Aid trainer. 20 years hospital and healthcare experience as Safety Manager/Officer, Emergency Management Leader, Black Belt, Pro- ject Manager, Data Analyst, and Patient Safety compliance. Most recent experience as Associate Director of Business Solutions on the Optum Behavioral Health Strategy/Alignment team. This role provides black- belt/six sigma leadership, project strategy and alignment. Currently manag ing multiple BH projects, including a Pilot project in Florida implementing ED Medication Assisted Treatment protocols to decrease Opioid overdose deaths which are on the rise. Previous role included implementing and man- aging Quality improvement in data-driven submitters including regional la- boratories and ACO’s. Manage the quality of E2E data including leading and participating in client facing relationships, project planning, meeting delivera- bles in scope, gap and error remediation. Other PM experience includes Risk assessment/Mitigation recovery planning, payment integrity/revenue cycle analysis, improve process documentation, analyze business intelligence data, identify metrics, data mapping, analyze user acceptance test results and im- plement new process controls. Accounting and Finance baseline experience. Managing client relationship, quality measure programs/compliance and reg- ulations experience in hospitals/healthcare, HEDIS audit, chart chase activi- ties and managing CMS/patient complaints, writing corrective action plans, FMEA safety analysis, and accreditation and surveys. Industry Knowledge:

Communication

• Excellent Written/Oral

• Facilitation of small and large groups/mentoring/leadership

• Cross functional team mgt/buy in skills.

• Process improvement planning – analysis & mitigation

• Writing & Implement Process and Procedures Proj Mgt

• OSHA, CMS, NCQA, ICS, EOP

• STARS/HEDIS program implementation Sup Data Initiative

• Quality analytics/improvement analysis /planning Sheryl McCorkle

880 Cliffside Drive, Chillicothe OH 45601 c 740-***-**** Confidential Page 2 of 2

Summary of Career Experience

Associate Director of Business Solutions

United Healthcare/Optum Behavioral Health – Strategy/Alignment and Competitive Intelligence – March 2022- Present Director Laboratory & Audit Support

United Healthcare: April 2020 -March 2022

Senior Provider Data Performance Manager (PDPM)/UCS United Healthcare: October 2018-April 2020

Managing Consultant/Optum Advisory Services

United Healthcare/Optum: 2013. – Oct 2018

Black Belt Data Analyst, Optum Payer Consulting

United Healthcare/Optum: 2013 – 2018

Director, Occupational Health

Adena Health System: 2012 – 2013

Black Belt, Process Excellence

Health Care Industry: 2011. – To Present. Utilize these skills every day. Safety Officer/Emergency Preparedness & Quality/Risk Compliance Officer Adena Health System: 2008 – 2012

• Led the development and implementation of an Enterprise Quality/safety rounding program and an Online Employee Safety Training Program including lead patient and employee safety risk assessment, conducting FMEA assessments.

• Adviser for Executive leadership team for Emergency operations and Incident Command ICS.

• Responsible for JCAHO Environment of Care (EOC) rounding and credentialling, OSHA reporting and overall employee & patient safety program.

• Developed and facilitated emergency preparedness planning, training, and exercising for employees and coordination with state and local community partners.

Regional Hospital Emergency Preparedness Coordinator Ohio State Hospital Association: 2001 – 2008

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