Professional

Summary

Innovative Management Specialist dedicated to boosting all areas of operations and business administration. Driven leader with proven track record of enhancing operations by conducting in-depth analyses and implementing changes yielding impactful results. Talented at developing strategies and communications to help businesses reach and engage target audiences. Results driven sales leader bring demonstrated record of progressive growth in accomplished in automotive, retail, and restaurant industries. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious and pursuing new revenue streams and sales opportunities. The willingness to step in whenever and wherever needed shows team members and insistence on success.

Skills • Excellent multi-tasker

• Super sales professional

• Project management

• Strong communication skills

• Superior organization skills

• Complex problem solving

• Staff training and development

• Troubleshooting expertise

• Sound judgement

• Customer relationship

• Management

• Leadership and team building

• Goal setting

• Skilled negotiator

• Inventory management

• Networking abilities

• Variance and risk analysis

• Team oversight

• Physical strength and stamina

• Preventative maintenance

• Troubleshooting diagnostics

• Mechanical repair

Work History OPERATIONS MANAGER 01/2023-CURRENT

Miller Surface Gallery

• Obtain materials for projects

• Meet with subcontractors regarding projects

• Facilities maintenance

• Warehouse inventory and management

• Job site problem resolution

SKILLED TRADES WORKER 10/2022-12/2022

University of Georgia, Athens, GA

• Inspect and perform repairs to various appliances in a residential setting

• Identify and complete facilities improvement projects individually or in a tam setting

• Participate in maintenance after hours on-call program as required

• Schedule and supervise crew of students/temporary employees on assigned work projects

Joel Smith

Savannah, GA 31410 – 912-***-**** – ad48zq@r.postjobfree.com MAINTENACE TCHNICIAN 01/2020-11/2021

Savannah College of Art & Design, Savannah, GA

• Acted as triage for physical resources department o Eliminated >90% of on call needs during COVID

• Completed building updates

• Assessed and addressed quality issues and maintenance repairs

• Organized and maintained inventory of equipment

• Completed emergency requests in a quick manner

• Evaluated systems and facility infrastructure

• Installed, repaired, and cleaned all equipment

• Inspected and tested machinery

• Worked frequently with mechanical and plumbing systems

• Implemented basic carpentry and other finish work

• Communicated with management to complete projects at a timely manner

• Adhered to strict regulations, detailed instructions, guidelines, and specifications

• Positively engaged with many staff members, students, and customers

• Supervised maintenance functions

• Initial diagnostician for all kitchen and restaurant related issues GENERAL MANAGER 04/2013-11/2018

Huber Keller Inc/Keller’s Flea Market, Savannah, GA

• Rebuilt Keller’s Flea Market after hurricane

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations

• Delivered business strategy and developed systems and procedures

• Oversaw and improved restaurant deliveries

• Organized budgets, oversaw P&Ls and achieved margin targets

• Received superior customer service satisfaction scores

• Set, enforced, and optimized internal policies

• Upheld tradition of the market being open every weekend OPERATIONS MANAGER 04/2007-02/2013

Southeastern Auto Auction, Savannah, GA

• Implemented policies and standard operating procedures

• Developed and submitted strategy and initiative reports

• Reviewed and maintained proper financial reports

• Identified and resolved unauthorized, unsafe and ineffective practices

• Oversaw and improved arbitrations

• Achieved and surpassed productions targets

• Planned daily operational strategies

• Managed up to 50 drivers on staff

• Enforced security throughout business

ASSISSTANT MANAGER 09/2005-04/2007

Auto Intensive Care, Savannah, GA

• Provided consistent vehicle maintenance

• Opened and closed facility

• Promoted sales by educating customers on necessary and recommended repairs

• Negotiated parts purchases with vendors

• Planned and executed a 12V repair for vehicles

GENERAL SALES MANAGER 10/2001-08/2005

Coastal Empire Auto, Savannah, GA

• Tracked and motivated daily goals

• Applied established sales techniques

• Retained 98% of clients through changing atmospheres

• Introduced higher standards for customer service

• Researched and customized service proposals

• Consistently boosted sales numbers

Education High School Diploma

Jenkins High School – Savannah, GA

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