Administrative Assistant
Resume:
Objectives
My goal is to secure a position with a stable and profitable company where I can utilize my business experience and skills, gain further experience, become a member of the team while enhancing the company’s productivity and reputation.
Experience
AALAS – American Association of Laboratory Animal Science / Collierville TN
June 2023-April 2024
Finance & Accounting
*Enter accounts payables into accounting system
*Enter accounts receivables into accounting system
*Reconcile bank statements
*Reconcile credit card statements
*Maintain accounting filing system
* Verify invoices
*Receive incoming checks and matching with correct invoices
*Make weekly deposits
*Record incoming wire transfers and AHC transactions
*Prepare daily credit card batches for other departments
*Post credit card payments
*Post daily batches
*Run PayPal transactions and post PayPal transactions to correct accounts
*Collect and assign check batches to proper departments
*Process and mail checks weekly
*Receive incoming mail and distribute
*Receive all incoming checks for all departments
*Make and keep records of all bank deposits
*Check bank statement on daily basis for items cleared
*Send Balance sheets and P&L’s when requested
*Member of the Social Committee
* Set up staff activities (taco Tuesdays, quarterly birthday lunches, pot lucks, etc.)
NIGHTLINE Express, St. Louis MO
September 2022 – February 2023
Sales and Transportation Broker
*Sales - Reach out and bring in new customers to the company
*Cradle to grave brokerage
*Work directly with customers regarding LTL and FTL shipments and accounting issues
*Work directly with carriers to negotiate pricing for customer shipments
*Look up carriers on Carrier 411 and Safer Web
*Send BOLs and Rate cons to customers
*Track and trace all shipments until delivered
*Arrange pickup and delivery appointments with shippers and consignees
*Search rate boards for best rates for customer shipments
*Reach out to bring in new trucking customers
*Enter all shipments in to McLeod transportation computer software
*Enter new customer information into McLeod transportation software
*Deliver and release all shipments in computer system for invoicing
*Send carrier packets and set up new carriers for transportation in Prophesy
*Arrange Canadian international shipments for customers
*Arrange customs broker information for international shipments
*Track down missing shipments and work with carriers to resolve shipping issues
* Check daily loads to make sure they are picked up and record PRO numbers
*Complete bids on new customer lanes
*Collect and send PODs to billing department or billing
MACO Logistics / MACO Transportation, Memphis TN
September 2021 – August 2022
Sales & Transportation Broker
*Sales - Reach out and bring in new customers to the company
*Cradle to grave brokerage
*Work directly with customers regarding LTL and FTL shipments and accounting issues
*Work directly with carriers to negotiate pricing for customer shipments
*Send BOLs and Rate cons to customers
*Track and trace all shipments until delivered
*Arrange pickup and delivery appointments with shippers and consignees
*Search rate boards for best rates for customer shipments
*Looked up carriers on Carrier 411 and Safer web
*Reach out to bring in new trucking customers
*Enter all shipments in to Prophecy transportation computer software
*Enter new customer information into Prophecy transportation software
*Deliver and release all shipments in computer system for invoicing
*Send carrier packets and set up new carriers for transportation in Prophesy
*Arrange Canadian international shipments for customers
*Arrange customs broker information for international shipments
*Track down missing shipments and work with carriers to resolve shipping issues
* Check daily loads to make sure they are picked up and record PRO numbers
*Complete bids on new customer lanes
*Collect and send PODs to billing department or billing
Medallion Transport / TForce Worldwide, Olive Branch, MS
March 2021 – August 2021
Dispatcher
*Sales - Reach out and bring in new customers to the company
*Work directly with customers regarding LTL and FTL shipments and accounting issues
*Work directly with carriers to negotiate pricing for customer shipments
*Send BOLs and shipping labels for each order to customers
*Track and trace all shipments until delivered
*Arrange pickup and delivery appointments with shippers and consignees
*Search rate boards for best rates for customer shipments
*Reach out to bring in new warehousing and transportation clients
*Enter all shipments in to Mercury Gate and Connect transportation computer software
*Deliver and release all shipments in computer system for invoicing
*Send carrier packets and set up new carriers for transportation
*Arrange Canadian and Mexico international shipments for customers
*Arrange customs broker information for international shipments
*Track down missing shipments and work with carriers to resolve shipping issues
*Release and invoice customer shipments once delivered
*Send invoices to customers on monthly, weekly or daily basis
*Compare carrier invoices with original quotes to make sure they match
* Check daily loads to make sure they are picked up and record PRO numbers
* Check LIT shipments daily to make sure there are not problems with shipments
Fulmer Logistics, Memphis, TN
November 2019 – March 2021
Accounting & Warehouse Manager
*Sales - Reach out and bring in new customers to the company
*Cradle to grave brokerage
*Work directly with customers regarding LTL and FTL shipments and accounting issues
*Work directly with carriers to negotiate pricing for customer shipments
*Arrange all incoming and outgoing LTL and FTL shipments for 5 warehouses
*Arrange incoming drayage deliveries from the railyards to warehouses
*Send BOLs and shipping labels for each order to warehouse
*Track and trace all shipments until delivered
*Arrange pickup and delivery appointments with warehouses and consignees
*Search rate boards for best rates for customer shipments
*Reach out to bring in new warehousing and transportation clients
*Enter all shipments in to Camelot and Skynet transportation computer software
*Deliver and release all shipments in computer system for invoicing
*Send carrier packets and set up new carriers for transportation
*Arrange Canadian and Mexico international shipments for customers
*Arrange customs broker information for international shipments
*File customer claims against carriers when required
*Track down missing shipments and work with carriers to resolve shipping issues
*Keep shipment history spreadsheet for all customers by monthly basis
*Keep spreadsheet of all claims filed and status of all claims
*Release and invoice customer shipments once delivered
*Send invoices to customers on monthly or weekly basis
*Compare carrier invoices with original quotes to make sure they match
*Enter all customer invoices into SAP for accounting purposes
*Enter all carrier invoices into SAP for accounting purposes
*Record customer payments into SAP
*Call and collect outstanding customer balances
*Send Balance sheets and P&L’s from SAP when requested
*Watch over all 4 Memphis Warehouses
*Make sure all 4 Memphis warehouses are being ran correctly, correct any issues if not
*Have weekly meetings about warehouse productivity and how to improve it
*Have weekly meetings about warehouse/ customer needs
*Kept up with inventory in all 5 warehouses on a mid-monthly and monthly basis
United Warehouse Transportation, Memphis, TN
August 2012 – November 2019
Accounting & Transportation Manager
*Sales - Reach out and bring in new customers to the company
*Cradle to grave brokerage
*Work directly with customers regarding LTL and FTL shipments and accounting issues
*Work directly with carriers to negotiate pricing for customer shipments
*Arrange all incoming and outgoing LTL and FTL shipments for 6 warehouses
*Arrange all incoming drayage deliveries from the railyards to warehouses
*Send BOLs and shipping labels for each order to warehouse
*Track and trace all shipments until delivered
*Arrange pickup and delivery appointments with warehouses and consignees
*Search rate boards for best rates for customer shipments
*Reach out to bring in new warehousing and transportation clients
*Enter all shipments in to Aljex transportation computer software
*Deliver and release all shipments in computer system for invoicing
*Send carrier packets and set up new carriers for transportation
*Arrange Canadian and Mexico international shipments for customers
*Arrange customs broker information for international shipments
*File customer claims against carriers when required
*Track down missing shipments and work with carriers to resolve shipping issues
*Keep shipment history spreadsheet for all customers by monthly basis
*Keep spreadsheet of all claims filed and status of all claims
*Release and invoice customer shipments once delivered
*Send invoices to customers on monthly or weekly basis
*Compare carrier invoices with original quotes to make sure they match
*Enter all customer invoices into QuickBooks for accounting purposes
*Enter all carrier invoices into QuickBooks for accounting purposes
*Record customer payments into QuickBooks
*Process and send vendor payments
*Call and collect outstanding customer balances
*Make and keep records of all bank deposits
*Check bank statement on daily basis for items cleared or ACH items
*Reconcile monthly bank statements with QuickBooks
*Send Balance sheets and P&L’s from QuickBooks when requested
*Watch over all 2 Memphis Warehouses
*Make sure all 2 Memphis warehouses are being ran correctly, correct any issues if not
*Have weekly meetings about warehouse productivity and how to improve it
*Have weekly meetings about warehouse/ customer needs
Penn Plax, Inc
December 2009-August 2012
Customer Service Manager & Transportation
*Watch over Memphis Warehouse
*Make sure Memphis warehouse are being ran correctly, correct any issues if not
*Have weekly meetings about warehouse productivity and how to improve it
*Have weekly meetings about warehouse/ customer needs
*Helped in warehouse if needed on pulling items, packing items, loading trucks to make sure products got out the door on time.
*Kept up with inventory on a monthly basis
*Oversee production employees
*Respond to all customer service inquiries regarding Penn Plax products
*Answering all phone calls and customer questions
*Data entry and process orders for customers
*Receive all returned orders and credit accounts when needed
*Send call tags to customers to return back to stock items
*Send replacement items out to replace defective items
*Send item samples to customers on request
*Approve catalog and samples to customers and keep logs of which customers receive them
*Receive, collect and approve all shipping invoices to be paid
*Filing shipping invoices, quotes and bill of ladings after payments are made
*Pulling and filing invoices and updating information in files and computer system
*Adjust warehouse inventory
*Create new accounts for customers
*Pulling items from warehouse to fulfill customer orders
*Keep log of quantity of items, catalogs, price books and packages that go out on a daily basis
*Keep inventory of certain racks in warehouse
*Gather all information and organize trade shows
*Pull items and pack pallets for trade shows
*Arrange shipping for trade shows
*Receive items returned from trade shows
*Put good items back to stock
*Provide product pricing to accounts and sales reps
UT Medical Group Memphis, TN
January 2005-December 2008
Physicians Assiastant
*Assistant for the Chief of Urology at the Regional Medical Center at Memphis, (The MED) the assistant professor and Program director for The University of Tennessee Health Science Center: Department of Urology
*Assistant for the Chief of Urology and Female Urogynocology at the Methodist University Hospital and Instructor for The University of Tennessee health Science Center: Department of Urology
*Scheduling all surgeries at hospitals and outpatient facilities for both doctors
*Composing patient orders for surgeries and outpatient testing and sending all impertinent patient information to different hospital facilities
*Verifying all insurance and obtaining pre-certification if required
*Collecting copay and deductibles from patients prior to surgeries and appointments
*Notifying patients of appointments, ordered out-patient tests, and surgeries and test results
*Answering all phone calls and patient questions
*Calling in new prescriptions and refills for patients
*Making return, new and established patient appointments for office as well as other physician offices
*Receiving consults from hospitals and other facilities then notifying doctor and resident of consult information
*Make and confirm travel arrangements for physicians
*Retrieving all office and hospital physician notes, reports and dictation
*Pulling and filing of charts and updating patient information in charts and computer system
*Insurance billing for completed surgeries
*Coding surgical procedures and diagnosis using ICD-9 & CPT-4 codes
Southeast Urology Network, Memphis, TN
February 2003-January 2005
Front desk
*Answering and transferring incoming phone calls
*Receiving consults and distributing them to appropriate doctors
*Making, researching and cancelling new and established patient appointments in both Versys and E-clinical (Electronic Medical Systems)
*Greeting, checking patients in and updating all information in patient charts and in both computer systems
*Collecting copay and deductibles from patients at time of service
*Making and putting new patient’s charts together
*Verifying and updating all insurance information in both computer systems
*Scanning any new patient information
Ear, Nose and Throat Group, Memphis, TN
March 2001-February 2003
Front desk
*Answering and transferring all incoming phone calls
*Making return, new and established patient appointments
*Receiving consults from hospitals and other locations
*Pulling and filing of charts and updating patient information in charts and computer system
*Verifying all insurance information
*Keeping inventory and ordering all front desk materials
*Calling patents to notify or remind them of upcoming appointments
*Collecting patient copay amounts and deducible amounts at time of service
PriceWaterhouseCoopers LLC, Memphis, TN
November 1999-March 2001
Receptionist & Word Processor
Receptionist duties included but not limited to:
*Answering and transferring all incoming calls
*Keeping log of all outgoing and incoming parcel
*Keeping log of the location of all employees and number t be reached
*Greeting visitors and clients and assisting them to their destinations
Word Processing duties included but not limited to:
*Typing, formatting, correcting and binding of all client reports
*Creating and merging spreadsheets, pictures, graphs, etc. From one program to the other
*Adding formulas unto spreadsheets
*Faxing and receiving updates from all reports to employees on client site
*Filing client reports and correspondence in library
Education
Southwest Tennessee Community College, Memphis, TN
2008-2010
Studies towards Applied Science Associates Degree in Human Resources
Millington Central High School, Millington, TN
1995-1997
Phillipsburg High School, Phillipsburg, NJ
1993-1994
Skills
Proficient in the following programs:
Aljex Classis software Aljex Vision software Prophecy
DAT QuickBooks Versys
E-clinical EMR Microsoft Word
Microsoft Excel Microsoft PowerPoint Microsoft office
Microsoft Outlook VAI Camelot
SkyNet SAP Mercury Gate
Connect McLeod Carrier 411
SaferWeb Teams Great Plains
Personify Zoom
References
Available upon request
References
Ithaar Derweesh, MD,
San Diego, CA
Michael Alabaster, MD
Memphis, TN
Ivan Fielman
Tampa, FL
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