Joyce Woloson

Professional Summary

•Proven successful ability to qualify prospects, implementing assertive sales and marketing techniques to close with a high level of customer service.

•Driven and well-organized, Fast-moving, personable sales/marketing professional with over 15 years of experience who has maintained a 98.5% positive guest/ customer feedback score.

•Detail-oriented with extensive experience supporting executives and senior management both in “profit” Business and not-for-profit. Friendly and enthusiastic manager/ buyer who consistently met customer service satisfaction goals.

Skills

•Active listening skills Customer-oriented ● Excellent communication skills ● Trusted & Responsible leader ● Results-oriented.

•Creative problem solver ● Self-directed

•Strong client/customer relations ● Event planning

● Quick learner

Work History

Leasing Specialist/Professional at Anchor Riverwalk, Tampa, Fl. 9/2022- Current

Leasing Specialist/Sr. Resident Representative, 1/2020-9/2022, at Promenade at Carillon, St. Petersburg, FL 33716

Job Responsibilities:

•Show apartments and answer prospective residents’ questions.

•Prepare and organize resident documentation, including leasing agreements.

•Screen and verify applications and follow up on applicants.

•Combine inside and outside sale techniques actively following up on prospects.

•Successfully qualifying prospects and matching them with their new apartment home.

•Walk vacant units for showing and upkeep for move-in readiness and oversee move-in.

Membership/Marketing Coordinator for Tampa Bay Area 1/2017 to 1/2020 Sam’s Club, Tampa, FL 33618

Job Responsibilities:

•Communicate and explain Membership types, programs, and benefits to current and prospective Members.

•Assist with account decisions, build, Membership levels, encourage renewals.

•Built new business and memberships for the Company by providing information to Members on membership types and benefits, Credit Card sign-ups, and upcoming meetings or appointments, giving tours to prospectives.

•Promote the value of Sam's Club products and services.

•Completing and maintaining marketing recaps and other required documentation and identifying and acting on membership growth.

Awards and Professional Recognitions

2020 -2021 Excalibur leasing specialist, #1 in the Altman Company, Elevated to Sr. Resident Representative.

Jan. 2019- Sam’s Club, Associate of the Month, #1 Club in the Florida Region, North Dale Mabry, Tampa, FL

Aug. 2019 Carrollwood Area Business Association (CABA) Elected to the Board of Directors, as the Programs Director

Education

University of South Florida - Tampa

Bachelor of Arts: Journalism, Mass Communications & Business, 1980.

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