ROSA A. DIAZ

HR & TALENT ACQUISITION PROFESSIONAL

510-***-****

https://www.linkedin.com/in/rosa-diaz

PROFESSIONAL PROFILE

Results-driven HR & Talent Acquisition Professional with a robust background spanning 8+ years, dedicated to enhancing the HR/ People & Talent Acquisition Operations space. Demonstrated success in refining recruitment processes and optimizing overall people operations. Renowned for meticulous organizational skills and a keen attention to detail. Proficient in navigating intricate challenges, consistently meeting deadlines, and adeptly prioritizing tasks within dynamic and fast-paced environments. Committed to fostering positive relationships while driving operational excellence. WORK EXPERIENCE

ad48x7@r.postjobfree.com

CONTACT INFO

Collaborated with People Leaders to collect and update over 100 job descriptions, ensuring audit readiness

Developed a Job Description Policy outlining the creation, maintenance, and manager certification process

Produced regular and ad hoc reports covering terminations, leaves of absence, performance ratings, and promotions

Assisted BHR Manager and People Leaders with data cleanup in Workday, performance review process and engagement survey process/ data Served as point of contact for diverse HR matters, covering corporate policies, practices, and procedures, while offering resource guidance

Additional responsibilities: contributed to creating PowerPoint decks, crafting event announcements/flyers, coordinating travel arrangements, and managing expense reporting

Abbott, Heart Failure Division HR Generalist

Sept 2023 - Mar 2024

(Contract through HireGenics)

Eventbrite, Inc. Global Talent Coordination Manager Sept 2022 - May 2023

(Contract through Addison Group)

Led and developed a diverse global coordination team of 5 members across multiple locations, including Argentina, India, Spain, and the US Streamlined and enhanced interview coordination efforts for open global roles to ensure a seamless and efficient process

Implemented and optimized workflows and processes to improve the day-to-day operations of the coordination team

Developed and implemented a Travel & Expense Policy for traveling candidates, incorporating an efficient reimbursement process

Ensured timely preparation and delivery of approved offer letters, while overseeing the completion of reference and background checks

Maintained and updated comprehensive talent acquisition documentation and resources for easy access and reference

Collaborated with TA Operations on various ad hoc projects and tasks to support the overall talent acquisition function

Provided backup support for coordination activities as needed to ensure uninterrupted operations

PAGE 2

Life360/ Tile, Inc. Manager, Onboarding & Recruiting Operations Oct 2020 - Aug 2022

(Life360 acquired Tile, at the end of 2022.)

Established and managed TA programs to enhance the candidate and new hire experience, including but not limited to the Internship Program, Recruiting Platforms Operations, Referral Program, and Candidate/New Hire Experience Streamlined the end-to-end candidate-to-employee journey, ensuring a seamless transition by overseeing employment offers, new hire paperwork, pre-start communication, operational processes, onboarding buddies, and providing company swag

Successfully facilitated the onboarding process for approximately 200 remote team members across different employment types, including full-time employees, contractors, and interns, resulting in a smooth integration into the company culture and workflows

Led and supervised a team of 2 talent coordinators, effectively delivering a premium experience for candidates and hiring managers, resulting in a consistently high candidate satisfaction rate of above 85%

Oversaw the end-to-end contractor onboarding and offboarding process at Life360, ensuring seamless transitions and compliance with company policies and regulations Developed and implemented SLAs and efficient workflows for various stages of the recruiting cycle, candidate disposition, post-hire check-ins, and onboarding processes, improving overall operational efficiency and candidate experience Leveraged data analysis to identify areas of improvement and develop best practices in collaboration with the TA team

Scaled and optimized the utilization of recruiting systems and tools such as Greenhouse, Lever, LinkedIn Recruiter, etc., maximizing workflow efficiency, enhancing the candidate and employee experience, and ensuring consistency across the organization Managed and nurtured external relationships with partner agencies and vendors, maintaining effective partnerships

Provided backup support for coordination activities as needed to ensure uninterrupted operations

Owned the employer branding efforts for Tile on platforms like LinkedIn and Glassdoor, cultivating a positive online presence and attracting top talent to the organization Oversaw the full-cycle immigration process for 10+ cases, serving as the primary point of contact between immigration attorneys and People Leaders, ensuring compliance with immigration regulations and facilitating smooth transitions for international employees in both Canada and the US

PAGE 3

Tile, Inc. Recruiting Coordinator/ Staffing Specialist Apr 2018 - Oct 2019

Owned and managed the scheduling of high-volume, complex candidate interviews, including phone, video, and onsite interviews, as well as coordinating interview kick-off meetings, debriefs, and any necessary travel arrangements Acted as the primary point of contact for candidates and hiring managers during onsite interviews, ensuring a smooth and efficient interview process and maintaining adherence to the schedule

Served as the liaison between the internal recruiting team and external agencies, coordinating scheduling efforts and ensuring effective communication between all parties involved

Managed ATS (Lever), overseeing job postings, candidate profiles, and related data to streamline the recruitment process

Provided assistance with onboarding tasks, such as creating offers and setting up workstations, contributing to a seamless transition for new hires Owned the end-to-end scheduling of high-volume, complex candidate interviews (phone, video, onsite), including interview kick-off meetings and debriefs Collaborated closely with Recruiters, Hiring Managers, and external agencies to expedite candidate movement and maintained regular communication regarding candidate status updates throughout the hiring process

Initiated and monitored background checks and completed reference verifications for selected candidates

Utilized proactive sourcing strategies to identify top diverse talent Owned full cycle recruitment process spanning across multiple teams, including : Customer Support, Design, Finance, HR, Legal, Marketing, Operations, Product, Sales, and Supply Chain

Drafted and extended job offers and negotiated terms of employment Supported the employee referral program by tracking employee-referred candidates and promptly informing the HR Generalist of successfully hired referred candidates Collaborated with the Talent Acquisition team to identify opportunities for streamlining staffing processes and improving overall efficiency Contributed to the scaling of the onboarding and new employee experience, facilitating a smooth transition to a "remote-first" strategy

Tile, Inc. Recruiter/ Recruiting Program Specialist Oct 2019 - Oct 2020

Oct 2015 - Feb 2018

(AstraZeneca acquired ZS Pharma, at the end of 2015.) Zs Pharma, Inc./ AstraZeneca Human Resources Specialist Administered company benefits, including health insurance, dental and vision plans, retirement plans, life insurance, and other related benefits Acted as the primary point of contact for employee inquiries and provided guidance on benefit options, eligibility requirements, coverage details, and claims procedures Coordinated open enrollment periods, including organizing informational sessions, distributing materials, and assisting employees with plan selections PAGE 4

EDUCATION & CERTIFICATIONS

SHRM Mastering Your HR Generalist Role – Certificate of Achievement Oct 2017 MS Excel Intermediate - Certificate of Completion Aug 2016 Cal Chamber HR Bootcamp Dec 2015

A.A. in Liberal Arts, A.A. in Social Sciences - Peralta College District TECH STACK

Microsoft Office

Google Workspace

HRIS – PeopleSoft, UltiPro, Paycom, ADP

Workday

ATS - Lever, Greenhouse

Bridge (Immigration Tool)

Culture Amp (Engagement, Performance

& Development Tool)

E-Verify (I-9 verification)

Expense Reporting – Concur, ExpenseWire,

Expensify

LinkedIn Recruiter Sourcing Experience

Background Checks - GoodHire, HireRight,

Checkr

Trello (Team collaboration, organization)

LANGUAGES

English (fluent)

Spanish (fluent)

Collaborated with benefit plan vendors and third-party administrators to ensure accurate and timely enrollment, changes, and terminations of employee benefits Monthly bill reconciliation of all vendor invoices Maintained employee benefits records, ensuring accuracy and confidentiality of information

Coordinated the end-to-end onboarding process, including creating and distributing new hire packages and offer letters, initiating/monitoring background checks and drug tests, completion of all new hire documentation and I-9s

Assisted with the maintenance of the HRIS system, processed new hire data entry, job changes, and conducting periodic audits to ensure data accuracy and compliance Organized and maintained a centralized repository of 150+ employee files in Dropbox, ensuring confidentiality, accessibility, and adherence to data protection regulations Processed employee terminations in the HRIS system, created and distributed termination packages

SOFT SKILLS

Team Collaboration

Relationship Building

Organizational Skills

Problem-Solving

Adaptability

Time Management

Creativity

Detail-Oriented

Contact this candidate