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Customer Care Senior Executive

Location:
Chennai, Tamil Nadu, India
Posted:
April 24, 2024

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Resume:

Priyadharshini E

Experienced Senior Executive specializing in Customer Care and

Healthcare Operations.

No. 58, Thirunavukarasu Street,

sembium, Perambur-600011.

ad48l2@r.postjobfree.com

Mobile no: 989-***-****.

EDUCATION

• Sri Venkateshwara College of Engineering and

Technology

B.E- Computer Science and Engineering

CGPA: 7.10/10.0

2011-2014

• SMS. Vimal Matric Hr. Sec. School– 12th grade

Percentage: 78/100

2009-2010

• Railway Mixed High School, Arakkonam– 10th grade Percentage: 73/100

2007-2008

PROFESSIONAL EXPERIENCE

Access Healthcare

Role: Client partner in Denial Management [From July 7 2022 to August 30, 2023]

Responsibility: Denial Management is a Strategic

process that aims to unmask and resolve problems

leading to medical client denials and also to mitigate the risk of future denials

Global healthcare

Role: Assistant Client Partner [April 2021 to May

2022]

Responsibility: The denials on a daily basis, identify root causes, and process resubmissions/appeals with the goal of the denial and getting paid by insurance

Tech Mahindra

Role: Senior Executive [From April 2016 to Sep 2017] SKILLS

• DOT NET (ASP.NET, C#, WPF)

• C and C++

• Excel

• Healthcare Domain.

ADDITIONAL

• Certified from NIIT in Chennai

for DOT

NET(ASP.NET,C#,WPF)

• Training is done sans bound

technology in Nugambakam for

routers.

PROJECTS

• To Filters Undesirable

Messengers from Online

Social- It Helps to Reduce

Social Media Unwanted

Comments.

HOBBIES

• Tennis Player

• Surfing Through Internet

• Cooking Different Recipes

• Freestyle dancer.

Responsibility: Responsible for website/ portal

operations and maintenance, telecommunication

operation, and maintenance, and Email services.

Kochar Technology

Role: Executive [From Feb 2015 to Feb 2016]

Responsibility: E-commerce on Indiamart facilitates businesses in selling their goods and services online. DECLARATION

Experienced Senior Executive with

a proven specialization in Customer Care

and Healthcare Operations. Adept at

delivering exceptional customer

experiences and optimizing healthcare

processes. Demonstrated track record of

driving operational efficiency, ensuring

patient satisfaction, and fostering cross-

functional collaboration. Committed to

upholding the highest standards of service

quality and operational excellence.



Contact this candidate