Darrita Valles

Ready to join your awesome team

Warner Robins, GA 31093

ad48hj@r.postjobfree.com

+1-478-***-****

Work Experience

Administrative Support III

Houston County Department of Human Resources - Warner Robins, GA December 2022 to Present

• Processes applications, reviews, hearing request and/or changes using appropriate criteria and polices consistently; according to establish guidelines.

• Data Entry

• Excellent organizational and time management skills

• High degree of accuracy in note taking, interpretation & data entry

• Strong communication skills

• Evaluates, identifies, and promotes model community and business economic development or workforce development projects.

• Performs related work as assigned.

• Maintains records, and prepares reports and correspondence related to the work.

• Assist clients with application processing

• Review correspondence with clients ensuring proper placing. Store Manager

Jimmy Jazz - Macon, GA

June 2019 to October 2022

• Enhance the customer experience by leading a team of associates in providing strong levels of customer service

• Diagnose, develop and evaluate the performance in associates.

• Enhance the customer experience by leading a team of associates in providing strong levels of customer service

• Conduct associate recruiting, interviewing and hiring

• Represented company at job fairs and hiring events

• Collect and count register monies nightly

• Conducted daily inventory checks

Dating Specialist (Inside Sales Representative)Remote It's Just Lunch - Hallandale Beach, FL

December 2013 to February 2015

(REMOTE)

• Developed prospects into sales to increase the overall number of members.

• Initiated outgoing telephone calls to prospects that visited the company website.

• Answered incoming telephone call inquiries 150+

• Processed orders, prepared correspondence and fulfilled customer needs to ensure complete customer service

• Did follow up on all inquiries from the company's lead sources and converted prospects into customers

• Kept daily, accurate computer records relating to all activities to include phone calls, emails,

• Utilized outstanding customer and phone skills on a daily basis

• Arranged face to face appointments for each client Recruiting/Staffing Specialist

Lighthouse Nursing Agency - Perry, GA

February 2012 to August 2013

• Enter new nurse information into system

• Document all call information according to standard operating procedures

• Administrated drug and urine analysis

• Documented drug test results

• Interviewed and processed nurse files to get them active for PRN work.

• Greeted nurses and guests

• Solve after hours issues that arise and delegate appropriately.

• Answering multi-line switchboard

• Collected monies for interviews

• Acted as a direct liaison between nurses and facilities

• Scheduled nurses for PRN shifts, rescheduled,

• Served as the point of contact for all interactions with patients, field staff and administrative associates

• Inform appropriate staff of any personnel changes and scheduling needs that arise. Store Manager

Plato's Closet - Macon, GA

November 2009 to December 2011

• Able to obtain monthly goals for my first four months as manager.

• Maintain and manage the sales floor.

• Utilize merchandising skills to drive sales through effective merchandise presentations.

• Monitor store presentation and support brand consistency.

• Reconcile cash (bank deposit, safe fund/till fund, daily financial transactions) and follow bank deposit procedures

• Conduct associate recruiting, interviewing and hiring

• Diagnose, develop and evaluate the performance in associates.

• Enhance the customer experience by leading a team of associates in providing strong levels of customer service

Education

Associate in Business

Middle Georgia State College - Macon, GA

January 2013 to May 2016

Certificate in EKG

Macon State College - Warner Robins, GA

2011 to 2011

Diploma

Warren G. Harding High School

2000 to 2004

Skills

• Scheduling (9 years)

• Retail Management (10+ years)

• Inventory (10+ years)

• Training

• Operations

• Customer Service (10+ years)

• Management (10+ years)

• Receptionist

• Retail (10+ years)

• Cash Handling (10+ years)

• Payroll (9 years)

• Merchandising (9 years)

• Team Building

• Front Desk

• Microsoft Excel

• Operations Management

• Real Estate

• Administrative Skills

• Cash Handling

• Office Experience

• Microsoft Word

• Phone Etiquette (8 years)

• Communication skills (10+ years)

• Microsoft Word

• Computer Skills

• Data Entry

• Leadership Experience (10+ years)

• Interviewing

• Loss Prevention

• Presentation Skills

• Store Management Experience

• Employee Evaluation

• Inside Sales

• Pricing

• Supervising Experience (8 years)

• Sales Experience

• Excel

• Word Processing

• Windows

• Typing (10+ years)

• Retail Sales (10+ years)

• Retail Management (10+ years)

• Computer Skills

• Customer Service

• Microsoft Outlook

• Employee Orientation

• Assistant Manager Experience (7 years)

• Management

• Sales (10+ years)

• Schedule Management (10+ years)

• Data collection

• Telemarketing

• Personal Assistant Experience

• Negotiation

• Clerical experience

• Restaurant experience

• Hospitality

• Travel planning (2 years)

• Leadership

• Google Docs

• Kronos

• Customer support

• Account management

Languages

• English - Expert

Certifications and Licenses

Driver's License

Present

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