Emily Rivera
512-***-**** ****************@*****.*** Texas
PROFESSIONAL SUMMARY
Highly-Successfully Driven Executive Assistant with Exceptional Administrative Skills Wishes to succeed with Ethical Diligence and Enthusiasm for business growth. Team-player that is able to handle a fast paced environment while maintaining emphasis on the Highest of Quality Customer Service. EXPERIENCE
Office Assistant/Administrative
2021-2022
Rapha Counseling, Texas
• Maintain office security by following safety procedures/protocols by controlling access via the reception desk
• Provide emergency support to the other departments
• Provide emergency referral support services to clients in an emergency crisis
• Reviewed legal documents for revision
• Verified insurance and communicated coverage to staff and clients
• HIPAA Compliant - Maintained confidentiality of patient finances, records and health statuses
• Developed and maintained positive relationships with clients to create a safe, supportive therapeutic environment
Receptionist/Administrative
2018-2018
Murray Resources (Staffing Agency), Houston, Texas
• Managed multiple tasks and met time-sensitive deadlines
• Confirmed appointments, communicated with clients and tenants and updated records
• Maintain visitor log for entering and leaving facility for security purposes
• Receive, sort, and distribute daily mail/deliveries. Process outgoing mail/packages
• Monitored progress of construction and maintenance projects and notified of project updates, delays and schedule changes
Administrative Assistant/Receptionist
2015-2016
Buxton Interests Inc, Houston, Texas
• Document Management
• Created reports, presentations and other materials for executive and accounting staff
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel
• Implemented project management techniques to overcome obstacles and increase team productivity
• Encouraged strong relationships with vendors and competitors in supporting administrative operations
• Greeted incoming visitors and customers and provided friendly, knowledgeable assistance Administrative/Sales
2014-2014
Allied Custom Homes, Tomball, Texas
• Resolved inventory and order problems by thorough inventory; notifying managers and customers
• Maintained High Volume Sales and Installation Calls
• Supported sales representatives by answering business-related emails and phone calls
• Coordinated calendars, sales and contractor installations
• Inside Sales Support and Knowledge of Sales Products
• Collaborated with architects, designers and homeowners to meet project goals SKILLS
Microsoft OfficeSuite,Operations Management,Calendar Management,Accounting and Bookkeeping,Payroll and Accounts Payable/Receivable,Inventory Management,Operational Requirements - Licensing,Project Schedule Coordination,Travel Coordination,Multi-Line Telephone Systems,Recordkeeping and File Management,Customer Relations and Communications,Executive Management Support,Confidentiality and Data Protection and Business Correspondence
EDUCATION
Basic Course Study : High School
J.L. McCullough High School, The Woodlands, TX 01/1995 CERTIFICATIONS
Texas Real Estate Commission - (TREC),Course Completion Certificates 2009-2023 Champions School of Real Estate, Houston, Texas - Currently Enrolled VOLUNTEER WORK
Cy-Fair ISD PTO/Homeroom Board 7 years
2007-2014
CFSA (Cy-Fair Sports Association) 3 years
2011-2013
Community Liaison for Crime Watch Committees
2006-2009
Community Outreach Programs for youth/young adults 2007-2014
Homeless Community Outreach - Veterans (non-profit organizations) 2009-2018