AMUNET BAISDEN
*********@*****.***
Skills Summary
Problem solving
Attentiveness
Multitasking
Active listening
Empathy
Clear communication
Time management
Team-oriented
Data entry
HIPPA
Education
High school diploma
Attending Southern Technical College – Medical assistant
Experience
Advent Health – HIM Imaging Specialist 01/22 – 12/22
Reviews each electronic inpatient and outpatient medical record for completeness, adequacy, and accuracy, according to department policies and procedures.
Reviews each scanned record for accuracy and clearness of the scanned product.
Scans all new documentation received and loose paperwork on the nursing units for inpatient and in the HIM department for outpatient records.
Communicates with courtesy when interacting with internal or external customers.
Concentrix – CSR (financial technology) 02/23 – 03/24
Provide inbound customer support by answering questions and handling all customer complaints in a professional manner.
Collaborating with other departments to ensure customer satisfaction.
Overseeing customer financial accounts.