Medical Assistant Customer Service

Iyona Marie Staton

215-***-**** (cell) ********@***.***

EMPLOYMENT HISTORY

DELAWARE VALLEY COMMUNITY HEALTH – PHILADELPHIA, PA 2016-2021

MEDICAL ASSISTANT

Assisted the doctors and healthcare providers in examinations and treating patients.

Prepared patience for medical exams, measuring and recording vital signs.

Drawing blood, administering vaccines and collecting lab samples.

Administrative duties included entering patients records and updating medical history, scheduling appointment

and patient follow-ups.

DR. JAMES D NELSON - PHILADELPHIA, PA 2015-2016

MEDICAL ASSISSTANT

Assisted the doctor; patient intake; preparing medical records and information prior to

appointments; managed appointment scheduling system; managed patient and pharmacy inquiries.

THE CENTER FOR DERMATOLOGY - EXTERNSHIP March-April 2015

MEDICAL ASSISTANT

Managed appointment scheduling system, patient in-take. Prepared patients for their health care visit.

Assisted physician in exam room, preparing specimens and complete biopsies.

WAWA – BALA CYNWYD, PA 2014–2015

ASSISTANT MANAGER/CUSTOMER SERVICE ASSOCIATE

Key holder, responsible for opening and closing the store, operating cash register and food service.

PRISM CAREER INSTITUTE – PHILADELPHIA, PA 2013-2014

ADMINISTRATIVE ASSISTANT

Managed front desk reception; data entry; administered admissions testing; extensive work in

Campus Vus, Wonderlic and Microsoft Office.

BARE FEET SHOE CO – PHILADELPHIA, PA 2012-2013

CUSTOMER SERVICE REP.

Processed online and phone orders, resolving customer issues and general administrative duties.

RITE AIDE, INC. – PHILADELPHIA, PA 2010-2012

SALES ASSOCIATES

Greeted Customers; cashier duties, processed all financial transactions; maintained display shelves.

AMERICAN EAGLE RETAILERS- WILLOW GROOVE, PA 2009-2010

SALES ASSOCIATES

Provided exemplary customer service and sales assistance on selling floor; managed fitting rooms and

maintained displays.

CITY OF PHILADELPHIA

CITY COUNCIL OFFICE OF COUNCILWOMAN MARION TASCO July -August 2007

Work Ready Philadelphia Summer Internship

EDUCATION

Kaplan Career Institute, Broomall, PA- Medical Assistant Certification 2014-2015

Roxborough High School, Philadelphia, PA – Diploma 2006-2010

SKILLS

Proficient in Microsoft Word, Wonderlic and CampusVue

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