Customer Service Warehouse Associate
Resume:
Michelle Jones
Customer service/General production/ operations/ warehouse associate
Newport News, VA 23607
**********@*****.***
• Dependable
• Attentive to details
• Goal oriented
• Number one goal is to make sure the patrons/customers are always happy.
• Able to follow written as well as verbal directives.
• Management experience
• Excellent problem solver
• Team Leader experience
• Able to work well in a fastpaced environment
• Always remaining teachable and open to suggestions.
• Always keeping the main goal of the company's growth and the growth of my team. Authorized to work in the US for any employer
Work Experience
Grocery Stock Associate
Walmart - Hampton, VA
April 2023 to Present
• Clean
• Stock shelves
• Rotate product
• Change prices accordingly
• Assist customers in locating product
• Assure only the freshest products are being sold
• To eliminate backstroke by assuring that shlvesstay stocked for patrons to purchase.
• To assist with trucks daily
• To maintain a clean and orderly area at all times
• To be punctual and attentive to area to assure no debris are left in harm's way of customers as they shop.
• To give the best customer service at all times keeping in mind the customer is the most important part of the company .
General Production Worker
Smithfield Foods - Smithfield, VA
February 2023 to April 2023
• Maintain steady efficient work pace.
• Met all quality checks
• Attentive to detail
• Endurance of correct product packaging
• Maintained a sanitary work space
• Made sure all PPE is worn correctly at all times while operating machines.
• Working together as a team to obtain the best quality of product and production numbers. Retail Sales Associate
7-Eleven - Hampton, VA
August 2022 to February 2023
• Greet all customers
• Assist with purchases
• Balance registers to ensure correct accounting for the next shift.
• To stock shelves.
• Truck check in
• Inventory management
• Responsible for online package and order management
• Operated point-of-sales (POS) system
• Responded to customer inquiries about All store merchandise and services
• Straightened merchandise displays on sales floor
• Cleaned and sanitized restrooms, storage areas and counters in 7 eleven convince store
• Maintained paperwork
Housekeeper
Super 8 Motels - Newport News, VA
July 2021 to January 2022
• Disinfected (area or item rooms bathrooms counters equipment)
• Cleaned windows
• Took out trash
• Provided friendly service to guests, residents and employers
• Removed waste daily
• Prepared linens
• Kept rooms stocked
• Cleaned windows
• Worked as housekeeper in Hotel, an apartment building and a home
• Helped with laundry
• Kept items properly stocked
• Sanitized (area or item rooms bathrooms counters equipment)
• Washed dishes
• Cleaned windows
• Trained new hires
• Provided friendly service to guests, employers, residents and clients
• Helped train new hires
Sales Associate
7-Eleven - Newport News, VA
March 2020 to April 2021
• Customer service
• Maintain clean and healthy environment
• Assist with all purchases
• Truck check in
• Product rotation
• Keeping a good eye for detail in all aspects of the job.
• Worked as team lead
• Greeted customers in a friendly manner
• Answered customer questions
• Communicated with customers over the phone
• Assisted an average of 200 customers per day
• Processed customer transactions
• Handled returns and exchanges
• Maximized sales transactions
• Monitored inventory
• Restocked merchandise
Education
Trade school in Medical Billing & Coding/medical administration Everest college - Newport News, VA
August 2013 to July 2015
High school diploma or GED
Bethel High School - Hampton, VA
September 1998 to June 2001
Skills
• English
• Cleaning
• Supervising experience
• Communication skills
• Facilities maintenance (1 year)
• Data Entry
• Hotel experience (10+ years)
• Hospitality (10+ years)
• Commercial cleaning (8 years)
• Laundry
• Plastics injection molding (2 years)
• Assembly line (3 years)
• Packaging (1 year)
• Machine operating (5 years)
• Sanitation
• Warehouse experience (5 years)
• Restaurant experience
• Cash register
• Cooking
• POS
• Serving
• Hospitality
• Cash handling
• Customer service
• Leadership
• English
• Supervising experience
• Conflict management
• Order management system
• Product management
• Direct sales
Certifications and Licenses
Tax preparation
ACA Entry-Level Program Staff Certificate
July 2016 to Present
Additional Information
• Experienced housekeeper/ commercial maintenance tech
• Immediately available to work
• Dependable transportation
• Flexible with schedule if needed
• Teachable and willing to learn to be more of a asset to your company.
• Experienced machine operator.
• Computer literate and efficient
• General production and assembly line experience
Contact this candidate