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Customer Service Store Manager

Location:
Royal Palm Beach, FL, 33411
Posted:
April 23, 2024

Contact this candidate

Resume:

Barry Cooperman

Bristol, PA *****

ad48c9@r.postjobfree.com

561-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Commercial Sales

Bergeys Commercial Tire - Hatfield, PA

December 2021 to Present

Selling all products and services that is offered and maintain a high gross profit Store Manager

AAA Club Alliance - Philadelphia, PA

October 2015 to December 2021

Responsible for all aspects of the store including sales, profit, hiring and training, inventory, customer service and retention and all aspects of the p&l.

Store Manager

NTB - National Tire & Battery - Township of Deptford, NJ January 2012 to October 2015

Responsible for all aspects of the store including sales, profit, hiring and training, inventory, customer service and retention and all aspects of the p&l

Store Manager

Office Depot - Norristown, PA

November 2006 to January 2012

Responsibilities include but not limited to, managing, coaching and training an award winning sales team. Managing all operational aspects of the business, such as p&l control, payroll, scheduling, and asset protection.

Controlled shrink while maximizing sales and profit. Store Director

Toys R Us - Jensen Beach, FL

May 2005 to November 2006

Responsibilities include but not limited to, coaching and counseling of all associates and managers. Controlling

expenses while maximizing sales. As well as scheduling and ensuring that merchandising standards are held to the highest quality and controlling shrink thru ensuring all operational and LP guidelines are followed regularly.

Store Manager

Tire Kingdom - Royal Palm Beach, FL

November 2003 to May 2005

Responsibilities include managing everyday operations of the business. Controlling payroll, managing the p&l,

inventory control, scheduling, coaching and training and driving sales Store Manager

Ross Dress For Less - West Palm Beach, FL

December 2002 to November 2003

Managing all aspects of the store such as merchandising, hiring and training, sales, high customer service standards as well as, p&l, payroll, and profit.

Sales Manager

Staples - Jupiter, FL

March 2001 to December 2002

Responsible for meeting sales budgets, while obtaining high margin and adding attachments and warranties to all purchases that are applicable. Making sure there is always great customer service. Also making sure all

new and current product is on the sales floor and signed. Maintaining inventory levels through out the store while keeping our shrink level down. I also held the position of Operations Manager where my duties include

scheduling of all employees while maintain a labor budget, also responsible for cycle counts of all merchandise in store, duties also included responsibility of frontend, customer service, receiving and stock room as well as merchandising and planograms as well as planogram integrity, price changes, cash office and all paperwork,

shrink, hiring, training, processing payroll.

Operations Manager

Best Buy - Mount Laurel, NJ

September 1998 to March 2001

My responsibilities include, scheduling for the entire while managing a predetermined labor budget, also responsible for managing front registers and customer service, making sure all daily paperwork and bank deposits are done correctly and signed off, managing of all new hire orientations, paperwork, and all other hr

responsibilities, processing payroll, and lastly but most importantly managing the p&l Operations Manager

CALDOR - Bristol, PA

February 1992 to September 1998

My duties included, managing the front registers and customer service, managing all the shipping and receiving in the store, managing all human resource duties, and loss prevention, the processing of all the stores

schedules, maintaining a labor budget given by district each week, maintaining the stores inventory levels,

pricing integrity, and appearance on the sales floor as well as the stockrooms, and also managing the p&l. Thru my years with the company I held various positions with the company from department manager up to

Operations Manager/Co-Manager

Skills

• Management (10+ years)

• Profit & Loss

• Recruiting

• Merchandising

• Store Management Experience

• Sales Management

• Loss Prevention

• Planograms

• Account Management

• Salesforce

• Retail Management

• Purchasing

• Retail Sales

• Business Development

• Shipping & Receiving

• Payroll

• Pricing



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