Objective

I am currently looking for a full-time position in an environment that offers a challenge, increased benefits for my family, and the opportunity to help an organization advance efficiently and productively.

Profile

Motivated, professional with a Criminal Justice Bachelor’s Degree and a successful work record. Talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling high volume of administrative work in an office setting and in the field.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in short deadline-driven environments. Excellent team-building skills.

Skills Summary

TS Level Clearance

Qualified typist (70 wpm)

Draft professional Correspondence for front office

Strong planning and organization skills

Excellent Customer Service

Experience with

Department of State Programs (ILMS and E2 solutions)

Team player

Multitasker

Eastern Armenian

Spanish

Microsoft Office

DOJ Law Enforcement Criminal Databases

Professional Experience and Career Highlights

Policy and Communications Writer/Analyst II, (DHS Office of Bombing Prevention (OBP)/Arlington, VA)

From: SEP/2021 To: Present (40+hours/wk)

Serve as a Communication/Policy editor/Writing SME who gathers, analyzes, translates and composes technical information into clear, readable documents to be used by technical and non-technical personnel. Compose technical documents including, user's manuals, training materials, installation guides, proposals, and reports. Edit functional descriptions, system specifications, user’s manuals, special reports, or any other customer deliverables and documents.

Conduct research and ensure the use of proper technical terminology in developing and executing communications strategies focused on promoting the awareness and value of specific OBP programs and services to multiple stakeholders. In addition, support the development of communications strategies that include, but are not limited to, maximizing outreach and engagement efforts and developing various promotional products.

Provide support to the Communication analyst to maintain a strategic communications, outreach and engagement plan on behalf of OBP, targeting national, regional, state, local, and private sector counter-IED security and preparedness partners

Technical writing analyst who develops and maintains essential supplemental material including: messaging guide, key stakeholder lists, metrics, social media plans, and implementation plans.

Management and Program Analyst, (FBI Headquarters/Washington, DC)

From: OCT/2020 To: SEP/2021(40+hours/wk)

Revised methods for collecting data; developed and/or adopted new productivity measures. Arranged and conducted meetings with external representatives to review their respective organizations’ programs, functions, operational practices, organizational plans, policies, procedures, and prior evaluations.

Prepared and delivered briefings and presentations to management officials. Composed memoranda, executive summaries, analytical narratives, detailed statistical or descriptive reports, and/or concise graphs/charts in order to present sound recommendations to investigators.

Engaged and extensively liaised and coordinated with FBI Legal Attaches, FBIHQ units, FBI field offices, the Department of Justice (DOJ) Office of International Affairs (OIA), Internet Service Providers (ISPs), foreign government officials, and other federal agencies in order to effectively and efficiently coordinate FBI requests.

Researched and analyzed existing policies, reports, files, guidelines, directives, laws, statutes, objectives, operations, and available resources.

Conducted national level planning, coordinating, and tracking of incoming FBI requests.

Prepared reports that presented findings, cited applicable policies, identified causative situations, and recommended corrective actions. Evaluated, researched, and prepared complete and concise responses to in-depth inquiries, reports, and other matters. Assisted in the development of manuals, guides, and information packages.

Effectively utilized multiple law enforcement databases in order to research, organize, prepare, and open detailed investigative cases utilized by agents in their investigations.

Community Liaison Officer, (US Consulate Guayaquil, Ecuador)

From: AUG/2019 To: OCT/2020 (40+hours/wk)

Information manager and support to all US government employees and family members who were assigned to US Consulate Guayaquil at all times to include during 2019 Ecuadorian violent civil unrests and 2020 COVID Pandemic.

Developed a comprehensive consulate morale and welfare program to mirror the consulate community needs in the following areas of responsibilities: emergency preparedness/evacuation, new comer orientation, cultural and recreational programs, counseling and referral, education, and employment for family members.

Employment liaison between multiple offices and organizations, often with conflicting priorities included but not limited to: crisis management and security liaison, education liaison, information and resource management, guidance and referral, welcoming and orientation programs, community liaison, and events planning.

Arranged and ran meetings including large social events for the embassy (I.e. community 4th of July party, emergency preparedness meetings, and embassy newcomer’s meetings)

Sat as a member of the COVID 19 Emergency Action Committee, embassy Country Team, Housing Board, and responsible for managing and handling classified and sensitive information.

Routinely worked as liaison between new arrivals at post and other embassy offices and agencies, all with conflicting priorities.

Responsible for drafting and editing official memorandums for signature pertaining to the office, writing, and publishing a monthly newsletter distributed to the entire embassy community.

Maintained a budget for the office using CLO funds to pay for events utilizing proper procurement methods per regulation

CEO/COO Personal Executive Assistant, (Itility, LLC Corporate Offices)

From: NOV/2017 To: SEP/2018 (40+hours/wk)

Assists the CEO with daily administrative duties and completes a broad variety of administrative tasks that include managing an active executive calendar of appointments; composing and preparing correspondence; arranging complex and detailed travel plans, itineraries and agendas and compiling documents for meetings.

Professionally communicates with general staff and coordinate the logistics of all company meetings.

Event planner and caterer for all official and unofficial events to include birthdays, celebrations, and bereavments.

Greet and assist all corporate visitors to the company and assists them in a professional manner.

Manage executive budget and personal finances for CEO/COO.

US Secretary of State Diplomatic Security Passport/Visa Travel Specialist, (Itility, LLC)

From: NOV/2016 To: NOV 2017 (40+hours/wk)

Plannned itineraries and arrange for commercial, government, or contracted travel ensuring all preparations are in accordance with the Federal and DOS’ Travel Regulations for the Secretary of State’s Protective Detail.

Liaise with Multiple Foreign Embassies in order to provide Visa, Passport, and Travel Authorization processing support to all personnel at Department of State Office of Protection to include a high volume of last minute assignments for security personel who accompanied the most traveled Secretary of State in history (1.3 million miles).

Support Operations Management and members of the team in routine office administration, personnel, financial, database administration, and project requirements.

Research issues and recommend approaches to correct deficiencies or enhance program operations.

Information Management Assistant (US Embassy Yerevan, Armenia)

From: OCT/2012 To:JUL/2014 (40+hours/wk)

Experience in creating new employee accounts, cables, installing and troubleshooting Department of State Classified and Unclassified electronic workspaces.

Prepared and completed travel vouchers in accordance with DOS travel regulations.

Coordinated all activities involved in the processing and movement of classified pouches to include security, transportation, customs, and airport formalities by serving as the point of contact and travel aid for all DS Couriers traveling to post.

Provided Logistical support to all Non-Pro couriers by planning itineraries and arranging for commercial, contracted, and government travel in accordance with Federal and State department travel regulations.

Managed and distributed all classified correspondence to executive office personnel in accordance to DOS regulations to include properly safeguarding, transporting, handling, and destruction of Top Secret Cryptological material.

Employment Contact Information

OFFICE OF BOMBING PREVENTION (CISA/DELOITTE CONSULTING LLC), WASHINGTON, DC

Policy and Communications Analyst, 2020-present; Supervisor Andrew Griffin (ad48bz@r.postjobfree.com) (ad48bz@r.postjobfree.com), 202-***-****

FEDERAL BUREAU OF INVESTIGATIONS, WASHINGTON, DC

Management and Program Analyst, 2020-2021; Supervisor SSA Amy Z. Diamond (ad48bz@r.postjobfree.com), 202-***-****

US DEPARTMENT OF STATE, US CONSULATE GUAYAQUIL, ECUADOR

Community Liaison Officer, 2019-2020; Supervisor A/MGT Jane Denham (ad48bz@r.postjobfree.com), +593-**-***-****

ITILITY, LLC- WASHINGTON, DC

Visa & Passport Specialist for the U.S. Secretary of States Protective Detail, 2016-2017; Supervisor Adriana DePalma (ad48bz@r.postjobfree.com), 267-***-****

US EMBASSY – Yerevan, Armenia

IMA & Classified Pouch/Escort, 2012 to 2014; Supervisor IMA Roberto Gonzalez (ad48bz@r.postjobfree.com), IVG 761-8699

Education

BECKER COLLEGE– WORCESTER, MA

Associates in Criminal Justice, 1999

UNIVERSITY OF CENTRAL FLORIDA- ORLANDO, FL

Bachelor’s of Science in Criminal Justice, 2015

Government Courses/Training

Passport Data Security Awareness

Integrated Logistics Management System Records Overseas Classified (ILMS)

Communiy Liaison Officer

Microssoft Office Suite

E2 Solutions Government Travel Arranger

Integrated Logistics Management System Records (ILMS)

Classified users of National Security Information

Contact this candidate