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Team Leader Support Staff

Location:
Greenbelt, MD
Salary:
80000
Posted:
April 24, 2024

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Resume:

SUMMARY OF QUALIFICATIONS

Strong Team Leader who works in a very diverse environment with the ability to think on my feet towards the doorsteps of a thriving, upwardly mobile corporation and the ability to actively engage listeners, interact with senior executives, write memoranda, executive summaries, white papers, and reports, with excellent verbal and written communication skills..

Strategic manager who is successful in directing, planning, supervising, developing, and implementing strategic direction for consultants, client organizations, and business, technical and support staff.

Subject-matter expert who can masterfully interpret and apply Federal and local laws, regulations, and compliance while meeting deadline-driven goals within a timely manner.

Decision maker who renders decisions for multiple projects in fast-paced, dynamic environment who can effectively apply laws and regulations to reach resolutions which drive or impact workload output and productivity.

Successful relationship manager who possesses proven skills to resolve disputes among personnel while leveraging favorable outcomes, change conflict into collaboration, synthesize details into a practical approach, and build a rapport fairness and integrity for both internal and external customers.

PROFESSIONAL EXPERIENCE

Cincture, LLC, Greenbelt, Maryland 3/2010 - Present

Business Owner/Partner

Designs, implements, and maintains the Enterprise Resource Planning (ERP) Systems to meet company business requirements; trains end-users and assists client organizations with the ERP Systems and business software processing; undertakes complex tasks of analyzing system problems, reviews data, functional requests, and production problems and prepares specifications for its solution; in charge of a software team responsible for developing and maintaining software and hardware operating policies and procedures, and interaction with system vendor(s) to troubleshoot and resolve system problems; provides expertise in the support and maintenance of multi-tiered applications; manages a team responsible for application testing and support, version control, object management, code and design review, production staging and implementation planning; oversees development efforts, support and training; directs database administrative team responsible for installing, configuring, monitoring, and supporting the MS SQL (Structured Query Language), server databases, and analyzing problems to find solutions to support the users; deploys intuitive business intelligence tools to provide management and staff with critical business information; recruits and identifies community partners and resources to support program services using marketing methods; directs business intelligence team responsible for designing and developing reporting or data solutions that inspire and empower individuals to advanced business information; oversees, monitors and coordinates the work of administrative support staff and selected program and contract staff in order to ensure effective operation of the program; analyzes innovative approaches to facilitate program goal attainment to accomplish goals; reviews and provides technical expertise regarding ERP systems and operational activities to identify possible improvement and new initiatives; supports all business areas in decision making with ERP System impact analysis; makes recommendations for program improvements; co-manages the accounting department and assists the Director of Finance with the financial and project accounting functionality; work plans, budgets, and other required plans.

Deltek System Inc., McLean, Virginia 11/1999 - 11/2010

Product Marketing and Sales Director – Costpoint

Played a critical role in project management as a contributor in Deltek's premiere accounting software package, and as a team leader to the overall growth of the organization; assisted the Product, Sales and Marketing teams with product communication, major account closures, competitor analysis, and market research; concentrated on Costpoint product management work with the product team; developed products that are competitive to meet industry and sales requirements; trained the Costpoint sales support team and coached them through the entire sales cycle as needed; delivered marketing strategies to promote Costpoint such as, but not limited to: marketing plan, research, press releases, white papers, newsletters and other collaterals; involved in over 30 system implementations as a Systems Consultant, Sr. Systems Consultant, Managing Consulting and Director of Consulting Services; consulted for over 10+ years in developing and implementing strategic direction for over 150 implementation consultants; kept abreast of industry and product advances and translating those trends into value propositions for clients, daily operations such as staffing, cost center management, client management and marketing; mentored and coached employees, and prepared consultants for future growth; acts as a high level performer who independently made decisions and provided direction and guidance to the managing consultant and all other consulting staff; managed a group of 25 people or more; experienced in development of complex allocation schemes and P&L operations; worked well with senior management, peers, and ERP implementation staff members to build and lead implementations for consulting teams; oversight of the consulting team’s work with clients, both on-site and off-site; defined integration requirements, configuration, and managed the implementation of our software products; developed and managed alliances with other consulting companies to extend our implementation coverage; managed and streamlined the process for providing market-place feedback of new functionality to our Software R&D team, and assisted the Quality Assurance group to thoroughly test the functionality and usability of our products; worked with some of business and implementation clients such as: Project Management Office Defense Travel System (federal govt.), British Nuclear Fuels Laboratory, Handex Environmental, Northrop Grumman, Lockheed Martin, Boeing, TimeBridge Technologies, Maxima Corporation, Jorge Scientific, and Texcom, Inc.

EDUCATION

Southern University, Baton Rouge, Louisiana

Major: Accounting

University of Phoenix, Phoenix, Arizona

Major: Business Management and Administration

PROFESSIONAL SKILLS

Advanced Management Skills Business Change Management Motivational Skills

Effective Performance Appraiser Program Administrator Effective Presenter

Cultural Diversity Management Leadership Development Team Building

REFERENCE SUPPLIED UPON REQUEST



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