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Call Center Customer Service

Location:
Atlanta, GA
Salary:
22.00
Posted:
April 24, 2024

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Resume:

Michelle C. Evans

**** **** **. ********* ******* 30236/ 470-***-**** ad487s@r.postjobfree.com

Objective

I am currently looking for a full-time position in an environment that offers a more significant challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively.

Experience ; Manage Public Relations for CADC, Manage Call Center To Help Customers Understand the needs and help customers with voting rights. Director of Early Childhood Center. Lead of Adult Education Program. Computer and Technology Training. Management of Campaign Staff

Customer Service Experience

Organizational Skills

2021-2023- Owner of Women of Faith LLC (Consulting Business) Resource Service, Community Learning And Resource Center.

2020-2021- CDC Canvassing, Canvassing Crew Leader

Responsible for campaigning as a canvas, duties included inputting voters information, training other canvasses, other responsibilities include asking other Democratic supporters for donations. Making calls and emailing Democratic supporters. 2019 - present - PT Housing Monitor Salvation Army Red Shield Service Responsible for assisting in the assessment and providing additional support to clients participating in the HMIS program; prepares client paperwork and records statistics; ensures that facility rules are followed by all clients; ensures compliance. Maintain up to date client records and reports. Works well with Team Members. 2017 - 2019 Teacher Aide Emanuel Women’s Facility Swainsboro, Ga. Assisted in daily classroom activities and lessons for GED participants; prepared a daily attendance report, input GED status and grades and grades; assisted Lead to teach in various subject matter, filed a daily report for classroom lessons.

2015 – 2017 - Production Worker Fresh Express Morrow, GA Packing, line assembly, keeping count of daily production. Clean and prepared construction sites by removing debris and possible hazards; loading or unloading building materials; build or take apart bracing, scaffolding, and temporary structures; operate or tend to equipment or machines, help craft workers with their duties; follow construction and instruction plans.

1994 – 2016 - Assistant Director Prince Christian Academy East Point, GA Attended daily operation of daycare. Managed staff and children, managed food program, scheduling, lesson planning, daily count, and daily transportation. Supervise and monitor the safety of good hygiene, change diapers of infants and toddlers, organize activities or implement curriculum that allow children to have enough physical activity, rest and playtime; watch for signs of emotional or developmental problems and bring the problems to the attention of their parents; keep records of progress, routines and interests. Education

Atlanta Metropolitan College: Major Business Administration Degree (Graduation Date 8/23)

• Emanuel Women’s Facility, Swainsboro, GA – Major: Teacher Aide – OJT (2017); OSHA Certificate (5/2017) & SAFE SERV – Food Service Certificate (4/2017) Christian Life Coach Accreditation: (9/2022)

• Atlanta Area Technical School, Atlanta, GA- Major: Early Childhood Education

• G.W. Carver High School, Atlanta, GA – General Education Diploma (2016) Strengths and Qualifications

People Oriented Fast Learner Problem Solver Excellent Communication Bondable Proficient Multi-tasking Dependable Organizational Skills Self Sufficient References

Available upon request.

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