Customer Service Patient Care
Resume:
VICKY GOMEZ
ad487o@r.postjobfree.com
OBJECTIVE
Secure fully time employment where I can utilize my training and skills, while making a significant contribution to the success of the company.
QUALIFICATIONS / SKILLS:
Excellent Customer Service
Bilingual/Spanish
Home Care Aid
Optician
Patient Care
Scheduling Appointments
Inventory Control
Fast Learner
Team Player
Punctual
Communication Skills
Organizational Skills
WORK EXPERIENCE
IHSS 07/2023 – 10/2023
In-home Supportive Services Aid S.F. Valley, CA
Implement care for five elderly patients and maintain confidentiality standards.
Communicate with patients and family members to provide resources on aging-related conditions.
Assist patients with daily living activities, including bathing, dressing, and grooming.
Provide mobility assistance to help patients maintain their independence.
Collaborate with nursing staff to provide comprehensive care to patients.
Performed light housekeeping duties, including cleaning, vacuuming, and dusting.
Dr. Misheloff 07/2019 – 12/2019
Optician Northridge, CA
Greeting patients with a warm welcoming, check-in patients who have appointments, and entering any walk-in appointments into store's appointment scheduler.
Scheduled new client’s appointments.
Conducted Preliminary testing for optometrist.
Troubleshooted issues and managed multiple lab accounts.
Maintained safety eye ware inventory and supplies.
Preformed optical services such as by not limited to eyewear selections, dispensing, and repairs.
Evaluate doctor’s prescriptions for multiple patients daily.
Created reports after initial visit and provided constant updates to clients.
Dr. Robert Collins Optometrist 04/1985 – 08/2016
Optician North Hollywood, CA
Greeting patients with a warm welcoming, check-in patients who have appointments, and entering any walk-in appointments into store's appointment scheduler.
Providing information about promotions and specials including frames, lenses, contacts, and accessories.
Scheduled new client’s appointments.
Conducted Preliminary testing for optometrist.
Troubleshooted issues and managed multiple lab accounts.
Maintained safety eye ware inventory and supplies.
Preformed optical services such as by not limited to eyewear selections, dispensing, and repairs.
Evaluate doctor’s prescriptions for multiple patients daily.
Created reports after initial visit and provided constant updates to clients.
EDUCATION
Polyethnic High School- Sun Valley 1986
High School Diploma
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