Data Entry Customer Service

Victoria J. Williams

email: *************@*****.***

+1-347-***-****

SUMMARY OF MY CURRENT SKILLS:

Keyboarding Skills (100+ wpm), Proofreading, Editing, Microsoft Office (Word, Excel, PowerPoint), Ulti-Pro, Chrome River, Yardi, Building Link, CRM, Data Entry, Record management, Event/Hospitality coordinating abilities,

Filing, Faxing/Scanning and excellent Customer Service skills.

EMPLOYMENT HISTORY

Freelancer 12/2022 - Present

(various clients)

London Terrace Towers (Guest Services Rep.)

Far Rockaway Village (Administrative Assistant)

Phipps NY Housing Development

● Administrative support services to VP of FRV Leasing Office; Duties included:

● Showing apartments to applicants; preparation of new tenant documents

preparation of files; record management;

● Data entry; ordering supplies; rent collection submissions; weekly

summary reports prepared for submission to Management Teams;

● General secretarial services provided to additional staff/team members.

Administrative Receptionist 11/2012 - 12/2022

Macerich Properties LLC - Kings Plaza Mall Management

● Administrative support services to Management team of (5); General Manager,

Operations, Marketing, Specialty Leasing and Security Department;

● Data entry; Payroll, Sales Reports, Invoice coding utilizing Ulti-Pro, Chrome River;

● Customer service; Interaction with tenants/retailers/vendors; preparation of general

correspondence, expense reports, memos, daily bulletins, schedules and reports; rent

collection submissions forwarded to Lockbox; Certificate of Insurance compliance matters;

● Coordinated meetings (in person/virtual) event planning; general secretarial

support and essential services provided, as needed.

EDUCATION

Berkeley College, New York NY 09/2015 - 06/2017

BA Criminal Justice, Business Law (Credits)

Kingsborough Community College, Brooklyn NY

2 Certificate Programs - Business Management & Hospitality 01/2014 – 06/2014

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