Donna Clark
Customer Service
Highly experienced customer service known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Skills
Multi-tasking strength
Problem-solving skills
Exceptional customer service
Relationship building
Excellent people skills
Work History
2020-08 - 2022-10 Sales Associate
Ann Taylor Loft, Charlotte, NC
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty Offered advice and assistance to customers, paying attention to special needs or wants
Maintained up-to-date knowledge of store sales, payment policies and security standards.
2017-11 - 2019-06 Sales Associate
Kirkland's Home, Charlotte, NC
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty. Generated new sales leads to achieve and exceed monthly sales goals. 1985-06 - 2001-05 Medical Receptionist
Medical Offices, Charlotte, NC
Maintained current and accurate medical records for patients. Waxhaw, NC 28173
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Supported office staff and operational requirements with administrative tasks.
Transcribed phone messages and relayed to appropriate personnel. Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability. Adhered to strict HIPAA guidelines to protect patient privacy. Education
High School Diploma
Independence High School - Charlotte, NC
Some College (No Degree): Early Childhood Education Central Piedmont Community College - Charlotte, NC