Honey Dee Mosquera
Contact
RICHMOND, BC
****************@*****.***
Summary:
Experienced and adaptable professional with a proven track record in sales, customer service, and operations. Skilled in building and nurturing client relationships, driving revenue growth, and exceeding performance targets. Adept at analyzing market trends, developing effective strategies, and delivering exceptional results in fast-paced environments. Strong communicator with a passion for providing personalized solutions and ensuring customer satisfaction. Eager to leverage my diverse skill set and contribute to the success of a dynamic team.
Education
Bachelor in Arts and Management
City University in Canada
2024 – Present
Bachelors in science Hotel and Restaurant Management
University of Iloilo-PHINMA education network
2010 – 2011
Key Skills
Organization
Communication
Leadership
Teamwork
Time management
Flexibility
Problem-solving
Experience
Nursing Attendant Dr. Catalino Gallego Nava Provincial Hospital (DCGNPH), Philippines October 05, 2021 - March 09, 2023
Managed paperwork under the Nursing Service Office
Provided basic care and assistance to patients
Branch Operations Assistant Red Logo Lifestyle Inc., Philippines March 22, 2018 - January 21, 2020
Assisted in day-to-day branch operations
Provided administrative support to the branch manager
Ensured compliance with banking regulations and internal policies
Processed transactions and assisted customers with banking needs
Sales Agent, Globe G-cash, Philippines January 2017 - February 2017
Assisted customers in selecting products and provided recommendations
Generated leads and successfully converted them into customers
Consistently met or exceeded sales quotas
Prepared and submitted detailed sales reports to management
Promoter/Brand Ambassador, Active Asia Agency, Philippines December 2016 - December 2016
Collaborated with the management team to develop effective sales strategies
Provided professional guidance to customers regarding products and services
Cultivated and maintained relationships with prospective clients
Tracked and analyzed sales metrics to optimize performance
Ticket Seller, Jordan Motor Banca Corporation (JMBC), Philippines August 2015 - December 2015 & December 2013 - May 2014
Delivered exceptional customer service by providing information on ticket prices and services
Processed ticket orders and payments accurately and efficiently
Issued tickets and ensured customers received receipts promptly
Maintained organized records of ticket sales and customer information
Housekeeping Attendant Circle INN, Philippines November 2012 - March 2013
Performed various housekeeping duties to maintain cleanliness
Responded promptly to client needs and reported any issues
Implemented employer's policies regarding work shifts and client possessions
Languages: English, Tagalog, Ilonggo
Communication: Implemented new procedures and technologies that improved efficiency and streamlined operations.
Leadership: Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
References: Available upon request.