GW

GEAIRA WILLIAMS

ad4802@r.postjobfree.com 814-***-**** Erie, PA 16510

Seasoned Examiner with 10 years of experience of managing claim for loss of employment. Strengths include handling documents, managing time and planning and scheduling claims processing. Consistently meets service and quality requirements while working remote and in the office with minimal supervision. Claims Handling

Document Review

Problem-solving aptitude

Documentation and paperwork

Problem-Solving

Organizational Skills

Problem-solving abilities

Claims Processing

Department Of Labor And Industry Erie,

PA

Unemployment Claims Examiner

10/2013 - Current

Reviewed and analyzed claims to ensure accuracy of information, completeness of fact finding, and compliance with policy terms. Conducted interviews with claimants and employers to obtain additional information relevant to the claim.

Compiled evidence from sources.

Maintained accurate files containing all relevant documents pertaining to each claim.

Participated in training sessions designed to update staff on changes in laws governing policies.

Interacted professionally with customers providing clear explanations for decisions made regarding their claims.

Gannondale Erie, PA

Counselor

09/2011 - 10/2013

Established collaborative relationships with parents and guardians in order to provide effective care for their children.

Facilitated communication between school personnel, parents and guardians, therapists, psychiatrists, and other professionals involved in the student's care.

Educated staff members about mental health issues affecting students so they can better respond appropriately to those needs. Provided individual and group counseling sessions for clients. Mercyhurst University Erie, PA

Associate of Science in Criminal Justice

05/2011

Summary

Skills

Experience

Education and Training

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