Quen’Tavia Davis
Customer Service
Riverdale, IL 60827
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PROFESSIONAL SUMMARY
Dependable, Motivated, and Detail-oriented Customer Service Representative with over 8 years of experience working in both public and private sectors. Seeking an opportunity to expand my skills and contribute to the success of the company.
EXPERIENCE
Target, Homewood, IL - Sales Specialist
Oct 2023 - PRESENT
● Strong customer service and sales skills
● Product knowledge
● Preparing merchandise and assisting with inventory
● Accurate cash handling ability
Walgreens, Calumet City, IL - Customer Service Representative Jan 2023 - Sept 2023
● Maintain neat, clean, and organized store
● Model and deliver a distinctive and delightful customer experience
● Register sales
Carpet 4 Less, Riverdale, IL - Clerical Assistant
Mar 2021 - Nov 2022
● Leverage emails, mailings and phone calls
● Maintain an increase in customer satisfaction and decrease in average response time
● Maintained accurate schedule with regular updates for meetings and other events
EDUCATION
South Suburban College, South Holland, lL - Associate of Science Aug 2022 - PRESENT
SKILLS
● Communications
● TeamWork
● Adaptability
● Microsoft Word
● Basic Keyboarding