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Customer Service Team Members

Location:
Chicago, IL
Salary:
$27
Posted:
April 23, 2024

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Resume:

ASIA NORTH

Markham, IL *****

ad47ys@r.postjobfree.com

+1-773-***-****

I’m a hard worker and a driven individual I’m looking for a company, where I can thrive at and achieve my highest possibilities

Authorized to work in the US for any employer

Work Experience

Beverage Server/Bartender

Hard Rock Casino Northern Indiana - Gary, IN

January 2023 to August 2024

Serve guests with alcohol and non alcoholic beverages and a friendly and timely manner CCA- City Carrier Assistant

UNITED STATES POSTAL SERVICE (USPS - Full Time) - Midlothian, IL March 2022 to January 2023

Delivers and collects mail on foot or by vehicle under varying road and weather conditions in a prescribed area; maintains professional and effective public relations with customers and others. While delivering and a company llv vehicle

School Bus Driver

First Student Bus Company - South Holland, IL

October 2018 to August 2021

Responsible for the safe transport of kids to and from home and school Zone Manager

Walmart - Olympia Fields, IL

July 2017 to August 2018

I was Responsible for driving a positive customer experience by building relationships, exhibiting empathy, and providing solutions to customers needs. Follows Standard Operating Procedures (SOP) for all daily store functions including daily cash management, making sure all register are fully functional, scheduling team members to meet the need of customer. Provides coaching and training to employees. Ensures all SOP for transactions and interactions at the front of the store are followed. Complete hourly audit on registers. Conducts meetings and other special events to communicate clear goals to the team. I was the zone manage over 8 customer service managers, 80 cashiers, 10 cart pushers 10 money service associates and 6 maintenance Associates. As the zone manager our store remained #1 in the region for the most processed credit card application, #1 and the region for the best customer service experience. As a zone manager my goal was to provide the best customer service experience for customer and the best work environment for employees.

Produce Manager

Walmart - Olympia Fields, IL

2018 to 2018

As s produce manage I was responsible for the product presentation, cost control, timing, execution of quality service and food. While having a Team of 6 associates I was responsible for scheduling and training all hourly staff and maintain the cleanliness, organization, safety and sanitation of all culinary areas. As a Manager I was expected to maintain the quality and ethical standards set by walmart while providing excellent customer service.

Customer Service Manager

Walmart - Olympia Fields, IL

July 2016 to August 2017

Responsible for supervising and delegate tasks to Team Members. Assists in training of new and old Team Members, while utilizing learning checklists and training materials.Resolving difficult customer situations. Ensures all necessary breaks are given. Sets and achieves the highest standards of retail execution. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains awareness of customer flows and needs and directs Team Members as necessary to help customers; responds promptly to customer needs and questions. Parts Manager

AutoZone

May 2013 to September 2016

As a parts team manager I was responsible for assisting the Store Manager with leading company initiatives and ensuring maximum productivity,. As a leader I was responsible for driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone’s expectation. Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence, on assigned shift. Trained team members and delegates and ensures store merchandising tasks are completed in a timely manner. Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability. Maintains sales productivity, store appearance and merchandising standard. Responsible for opening and closing the store. Also Provides feedback regarding AutoZoner performance to the store manager to help developmore managers.Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe environment. Inventory Specialist

RGIS Inventory Specialists - Milwaukee, WI

January 2008 to May 2009

Counting products off the shelves for different stores. Counting inventory. Fast paced. Scan products while paying attention to detail, while working quickly, quietly and accurately. Loader/Unloader

Sysco - Des Plaines, IL

February 2008 to August 2008

Seasonal workers responsibility for picking and fulfilling customers order for large companies such as schools and hospitals, operate a ride on pellet jack while conducting orders in a hard held date collecting machine. Lift over 75+ pounds placing and build items on top of a pellets getting it ready to be shrink wrapped and loaded onto the truck to be shipped out to customers, while being on a time frame for each order.

General Construction Laborer

Johnson Construction County - Chicago, IL

February 2004 to May 2008

Responsible for Assist in building structures for residential, business, and construction sites. Load and unload construction supplies from truck clean and prepare construction sites as needed, by removing and properly disposing of debris and waste materials. Putting together and take apart temporary structures, such as scaffolding while Maintain a safe and clean job site by handling materials and storing them properly, picking up and removing all tools and equipment when not in use, and securing the job site on a daily basis. Operate hand and power tools, including air hammers, cement mixers, power drills, table saw, wet saw, circular saw, and a wide variety of compressors tools such as framing nail gun etc. Education

High school or equivalent

Commercial Driver's License (CDL)

Class B

Expires: May 2025

State: IL

Endorsements: P (Passenger vehicles) - S (School bus)) Skills

• Order Picking

• Pallet Jack

• Warehouse Experience

• Packaging

• Order Picker

• Quality Inspection

• School Bus Driving

• Bus Driving

• Produce Experience

• Driving

• Commercial Driving

• Cash management

• Sales management

• Cash handling

• Customer service

• Team management

• Cash register

• Store management

• Sales

• Front desk

• Warehouse experience

• Load & unload

• Packaging

• Pallet jack

• Order picking

• School bus driving

Certifications and Licenses

CDL B

Driver's License

Passenger Endorsement

School Bus Endorsement



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