Sales Manager Customer Service

Janet Taylor

731-***-**** **********@********.*** Union City, TN 38261

SUMMARY

Results-driven Sales Manager bringing 15+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. SKILLS

Staff Training and Development

Detail-Oriented

Time Management

Verbal and Written Communication

Sales Quota Management

EXPERIENCE

Advertising Account Executive, WCMT Radio Station, October 1994-January 1995 Martin, TN

Department Sales Manager, KT Distributors, September 1980-October 1994 Union City, TN

Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

Researched and communicated competitive activity to influence marketing plans and sales tactics.

Analyzed competitors' successes and failures, evaluating impact on market. Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches.

Researched and capitalized on emerging opportunities to build business and expand customer base.

EDUCATION AND TRAINING

High School Diploma

Union City High School, Union City TN May 1974