It Support Desktop

***, ******** **** **** ** • Calgary, Alberta • T*H 2Z3

Mobile: 403-***-****

Profile Email: *****.****@****.**

Experienced IT professional with experience in Mining, Oil & Gas and Pipeline business. Providing system solutions to corporations by applying technologies effectively to enable the business to achieve their goals and objectives.

Highly developed communications, decision making and planning skills. Proven track record of delivering on accountabilities in the resource industries. Experienced in working with senior management and managing high performing team.

Seeking staff leadership position to utilize my strengths to develop staff and maximize return on IT investments through alignment with organizational strategies.

Professional Experience

Newcrest Mining, Brucejack Mine, Northern BC 2022 to 2024

IT Technician

As part of the IT support team, provides desktop support including Skype for Business, Teams, Wi-Fi, TV, SharePoint and other IT services for Brucejack, Knipple and Wildfire camp

Agnico Eagle, Detour Lake Mine, Northern Ontario 2018 to 2022

IT Supervisor

As IT Supervisor, supervises the site-IT team. The team supports the OT and IT infrastructure at the mine site. This includes network, VMware servers, Wireless LAN, VHF radios, PBX, end user computers, Bell ExpressVu TV, CCTV, Satellite and SAT phone and all other systems deployed at site.

Prepare departmental Capital and Operating Expense budgets and monitors monthly cost variances

Attends daily and weekly OLT management meeting

Incite Consulting Inc., Calgary 2015 to 2018

Principal

Provided IT consulting services on Business Analysis, Project Management and as project resource

Conducted assessment of existing WAN environment of a Fuel Resourcing company with office in Calgary and Whitecourt. Make recommendation and renegotiated 5 years MPLS service with Telco resulting in significant savings for the Client

Worked Senior Consultant for a VAR of a cloud-based ERP reseller implementing Financial and Inventory Management systems

Conducted assessment of existing technologies of a non-profit organization and researched technology solutions of like organizations. Completed gap analysis and provided roadmap for client.

United Hydrocarbon International Corp, Chad & Calgary 2012 to 2015

IT Manager

Manages the IT and Telecom infrastructure of a startup international Oil & Gas company conducting Oil & Gas exploration in Chad, Africa. Supported by a team of 8 expats and national staff, responsible for all aspects of the I.T. functions within the company. This includes Microsoft Dynamics NAV, Office 365, SharePoint 365, Local Area Network, VSAT, HF/VHF radio system, Satellite phones, point-to-point radio, PBX phone system

Reports to the VP Operations, COO, responsible for developing short-term and long-term strategic direction for I.T.

Supported the implementation of Microsoft Dynamics NAV for Financial and Procurement to Pay process

Implemented VSAT and HF/VHF systems for 3 sites in Chad

Worked through National staffs to navigate the government application processes

Grande Cache Coal Corporation., Calgary 2010 to 2012

IT Manager

Manages the IT department of a Metallurgical coal mining company. Supported by a team of 9, responsible for all aspects of the I.T. functions within the company. This includes desktop, servers, local and wide area networks, applications and voice systems.

Reports to the VP Finance, CFO, responsible for developing short-term and long-term strategic direction for I.T.

Implemented an entire private cloud solution virtualizing all servers using EMC VMware, Avamar and SAN technology

Implemented a MRO system for equipment maintenance for surface and underground equipment including light vehicle fleet

Implemented a Procurement and Inventory management system for using Microsoft Dynamics AX 2009

Supervised the applications team and the infrastructure team to provide day-to-day support of Microsoft Dynamics AX

Canoro Resources Ltd., India & Calgary 2008 to 2010

Director, IT

Manages the IT department of a junior international Oil & Gas company. Supported by a team of 5, responsible for all aspects of the I.T. functions within the company. This includes desktop, servers, local and wide area networks, applications and voice systems.

Reports to the VP Finance, CFO, responsible for developing short-term and long-term strategic direction for I.T.

Implemented a Radio based WAN for the field in Northeast India

Implemented a Procurement and Inventory management system for entire company

Implemented VPN solutions for both India and Canada to maximize productivity of road warriors

Completed telephony upgrade with EPBX and IP phones

Incite Consulting Inc., Calgary 2007 to 2008

Provided IT consulting services on Business Analysis, Project Management and as project resource

ERP Consultant, Plains Midstream Canada, Calgary

As member of the project team using Agile methodology, implemented a Microsoft Dynamics AX ERP solution (Financial, Purchasing, Trucking and HR).

Manage all user security definitions, login ids and user groups

Devon Canada Corporation, Calgary 2004 to 2007

Leader, Corporate and Administrative Systems

As part of the management team, provide leadership, budgetary and strategic directions for the IT organization

Supervised 3 teams supporting Finance, Production Accounting, HR, Government Affairs, Corporate Services and Executives

Provided strategic direction and oversees Records Management projects

Incite Consulting Inc., Calgary 2000 to 2004

Provided IT services to clients in areas of Business Analysis, Project Management, Product Evaluation, RFP preparation, Business Case development and Internal Processes re-engineering

Project Manager, Elk Valley Coal Corporation (formerly Fording Coal Limited), Calgary

Coordinated the implementation of the entire suite of systems into 4 mines. The systems include Payroll, GL, MM (Materials Management), PM (Plant Maintenance), Scheduling

Coordinated the implementation of infrastructure upgrade to 4 mines including Desktop, servers, WAN and LAN

Led requirements definition for the Brooks Power Project PMO. Coordinated the infrastructure and applications implementation activities for the PMO.

Participate in the Bidding process for Whitewood/Highvale. Implemented the winning bid activities and rolled out standard infrastructure and business applications for Whitewood/Highvale, Line Creek and Cardinal River Mines.

Upgrade the Report Website and web server to Crystal Enterprise 9.

Led System implementation project of Khalix Financial Consolidation System for Finance Group

Defined and implemented procedures and governance for Source Code Management.

Prepared various Business Cases for various infrastructure upgrade projects

Prepared RFP for Outsourcing of Data Centre operations.

Analyzed and developed IS procedures and policies Fording IS group.

Senior Consultant, National Energy Board, Calgary

Provided Mentoring service to NEB staff in preparing responses to the Electronic Regulatory Filing (ERF) project. ERF used authoring tools based on a set of DTDs to generate SGML documents.

Senior Consultant, Energy-solutions International, Houston

Completed requirement study for Williams Energy. Documented the NGL and Liquids pipeline systems enabling Williams Energy to compile a detail RFP to software vendors on the Leak Detection, Power Management, Pipeline Simulation and Batch Scheduling systems

Other Professional Experience (abridged, pre-2000)

Express Pipeline Ltd./Platte Pipeline Systems, Calgary 1998 to 2000

Manager, Information Systems

Managed the IT department of a $1 billion crude oil pipeline company. Supported by a team of 8, responsible for all aspects of the I.T. functions within the company. This includes desktop, servers, local and wide area networks, applications development, website and web-based applications as well as voice systems.

TransCanada PipeLines Ltd., Calgary 1991 to 1998

Senior Team Leader, Gas Management Systems

Supervised a team of 14, providing dedicated systems support to the Nominations and Business Operations business areas. The team provides day-to-day support of the Gas Management System as well as making enhancements and develops new initiatives to increase discretionary revenue through incentive regulations.

Project Manager, Gas Management Systems

Lead a development team of 15 to undertake a major initiative to deliver a fully integrated Gas Management System. The system will serve as the key application for a number of business areas spanning Contract Administration, Gas Coordination, Systems Scheduling, Gas Measurement and Gas Billing.

Team Leader, Transportation

Supervised a team of 5, providing dedicated systems support to the Transportation Services & Rates and the Gas Reserve business areas. Prepared and administered a departmental budget of over $1M.

Team Leader, Budgets & Planning

Supervised a team of 5, providing dedicated systems support to the Budgets & Forecasts and Evaluations & Planning business areas. Prepared and administered a departmental budget of $500K+.

EDUCATION

Bachelor of Science (Computing Science); University of Alberta

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